Job Descriptions:

• Oversee Last-Mile Delivery operation, to ensure orders delivered as schedule and service standard
• Collaborate with Business units: Store Operation, Shopping Online (SPO), Donjai (DJI) as necessary to support
• Business growth
• Work with third- party logistics providers to align delivery processes, and ensure operation activities are met to business requirements
• Set KPI and provide improvement plan for the efficiency, quality and cost- effectiveness
• Lead discussion on Last- mile delivery Performance and provide solutions for service improvement as monthly basis
• Prepare and manage budget for Last-miles operation, and report on cost effectiveness
• Review customer complaints or issues related to Last-mile deliveries, ensuring prompt resolution and maintaining customer satisfaction
• Support on data analytic for Annual bidding

Job Qualifications:

• Bachelor degree or higher in Supply Chain & Logistics, Engineering or relate filed.
• Background in Last-mile operation management 5 Years
• Background in Retail Business al least 3 Years
• Proven ability to lead team, and 3PLs management
• Good Command in English (Speaking, Writing)
• Work independently under pressure
• Analytical & logical thinking
• Negotiation and interpersonal skill