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KYC Associate (6-Month Contract)
atBitkub
For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy
Responsibilities:
- Perform customer onboarding process both KYC and KYB based on company policy and procedure
- Perform the due diligence on the new customer by requesting the KYC/KYB information, documentation, review and verification of received documentation based on the company policy
- Periodically evaluate existing customers according to established company policies and procedures
- Maintain continuous contact with customer via communication channels such as email and phone call in order to keep customer profile updated
- Investigate high-risk customer and report where necessary and obtaining all necessary documentation to complete customer profile
- Perform as per company policy in case customer request to increase their daily limit
- Perform daily operational tasks by complying with the company and compliance policy
- Perform any additional tasks in relation to KYC / KYB
Qualifications:
- Fluent in both Thai and English
- Bachelor’s degree in any field
- Excellent communication, explanation, attention to detail, and can-do attitude
- Familiar with KYC, KYB, and AMLO is a plus
- Able to work under pressure and solve problems independently whilst holding strong organizational skills
- Flexible working hours and ability to work on shifts
Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Experience required
- any or no experience
Career level
- Entry Level
- Middle Level
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
Founded in February 2018, Bitkub is a new generation digital asset and cryptocurrency exchange platform that offers advanced cryptocurrency exchange services to individuals who intend to buy, sell, and store cryptocurrencies. We are a legally registered company, with a registered capital of 450 m ...
Why join us: Bitkub aims to be the no.1 Fin-tech company in Thailand. We believe that cryptocurrency and blockchain can shape a better financial future for all of us, and we are looking for the A-players who are passionate about Technology to join our teams. ร่วมงานกับบริษัทเทรดเหรียญดิจิตอลที่กำลังมาแรงสุด ๆ ... Read more
Benefits
- Accident Insurance
- Five-day work week
- Flexible working hours
- Free lunch & snacks
- Remote work
- Social Security
- Overtime pay
- Performance bonus
- Health Insurance
- Life Insurance