General Manager - Office Building

Job ID
198824

Posted
27-Dec-2024

Role type
Full-time

Areas of Interest

Building Management, Property Management


Location(s)

Bangkok - Krung Thep Maha Nakhon - Thailand


RESPONSIBILITIES:
  • Contract Oversight: Review and ensure the accuracy of contracts from initiation through to the completion of space handover, ensuring compliance with all terms and conditions.
  • Engineering Management: Oversee the engineering operations, collaborating to resolve issues as they arise and presenting improvement plans to enhance overall performance.
  • Comprehensive Management: Manage various operational aspects, including but not limited to leasing, cleaning, security, landscaping, and other related services to ensure seamless building operations.
  • A+ Experience Creation: Manage the building to create an A+ experience for users, with a particular focus on attracting and retaining high-quality tenants.
  • Recommendations for Improvements: Advise on various enhancements for the building, including signage installations and service offerings, aimed at improving the overall tenant experience.
  • Operational Standards Development: Draft standard operating procedures, performance metrics, and action plans for the management team at One City Centre. Conduct reviews and training sessions within the first month, with an implementation timeline for updates and improvements scheduled every 1-2 months.
  • Performance Analysis: Analyze operational performance metrics and propose strategic improvements to enhance efficiency and service delivery. Utilize data-driven insights to inform decision-making and operational strategies.
  • Client and Tenant Relations: Foster strong relationships with clients and tenants, addressing their needs and concerns promptly. Act as a primary point of contact for client inquiries, ensuring high levels of satisfaction and retention.
  • Vendor Management: Cultivate partnerships with vendors and oversee contract management. Collaborate with the accounting team to ensure high-quality service delivery and financial oversight, ensuring that all vendor services meet established standards.
  • Budget Management: Assist in developing and managing the operational budget, ensuring financial targets are met. Monitor expenditures and implement cost-saving measures while maintaining service quality.
  • Continuous Improvement: Promote a culture of continuous improvement within the operational team, encouraging innovation and the adoption of best practices to enhance service delivery and operational efficiency.

QUALIFICATIONS
  • Bachelor’s degree or higher in Business Administration, Engineering, or a related field.
  • A minimum of 5 years of management experience in property management; experience with Grade A office buildings is preferred.
  • Strong problem-solving abilities and resilience under pressure.
  • Strong leadership skills with the ability to motivate and develop a diverse team.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Solid financial acumen and experience with budget management and vendor negotiations.
  • Familiarity with safety and emergency management protocols.
  • Ability to analyze data and make informed decisions to drive operational improvements.
Experience required
  • 5 years
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time
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Company overview

Size:500-1000 employees
Industry:Property Consultancy
Location:Bangkok
Founded in:1988
Ranking:4/5

CBRE is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 52,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through more than 370 offices (excluding affiliates) worldwide. C ... Read more

Why join us: CBRE offers an incredible array of career choices and plenty of room for professional growth, locally and globally. At CBRE, we believe in providing a challenging environment that cultivates and rewards productivity and creativity at all levels of the organization. We encourage new ideas and empower ... Read more

Head office: 46th Floor, CRC Tower, All Seasons Place, 87/2 Wireless Road, Lumpini, Pathumwan, Bangkok 10330
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