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Customer Service Executive

atKlook Travel Technology Limited
  • Provide products or services information, attend to customers' enquiries and complaints, through telephone, online chat and e-mail.
  • Ensure appropriate booking changes to resolve the customer's problem.
  • Keep the customers interaction or transaction's records, including details of inquiries, complaints or comments, and actions taken.
  • Liaise with attractions/service operators
  • Review policy terms to determine whether to handle compliance.
  • Strengthen and improve the current process.
  • To ensure service is satisfactory to customers.
  • Follow the company's processes and procedures.
  • Diploma & Higher 
  • Fresh graduates are encouraged to apply
  • Proficient in English and Thai (both verbal and written) is mandatory
  • Good communications and interpersonal skills
  • year experience in sales / retail operations / customer service/ chat online is an added advantage
Experience required
  • any or no experience
Only Thai nationals can apply
Job function
  • Customer Service
  • Hospitality
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Tourism / Travel
Location:Bangkok
Website:www.klook.com
Founded in:2014
Ranking:3/5

Klook is Asia's largest in-destination services booking platform that gives travelers a simple and trusted way to conveniently book and enjoy over 35,000 popular attractions, local experiences, and services around the world. Klook's network of over 4,000 direct partners includes world-fam ...

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Head office: 26/-47 12A Floor Orakarn Building, 46 Chit Lom Alley, Khwaeng Lumphini, 10330
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