Ericsson (Thailand) Ltd.
TA Operation Partner
atEricsson (Thailand) Ltd.Grow with us
Purpose of Job Profile
This role exists to ensure a streamlined, efficient recruitment operations process, supporting Ericsson’s Talent Acquisition function. The position is crucial for managing, Req Dispatch, Interview Scheduling, Offer and Contract management, Reference check, background verifications (BGV/Vetting), pre-onboarding/onboarding, Employee registration and reporting. This role underpins the recruitment team's activities, creating a seamless experience for both candidates and hiring managers. The ideal candidate will coordinate and execute operational activities, ensuring compliance, data accuracy, and timely support across various recruitment phases. This position requires a foundational understanding of the recruitment operations process, basic communication and coordination skills, and an ability to handle multiple tasks effectively.
Responsibilities & Outcomes
- Efficiently manage end-to-end processes within the assigned field (e.g., BGV, Offer Desk, Interview Scheduling).
- Ensure all tasks are completed accurately with in SLAs, adhering to the standardized process guidelines.
- Proactively identify process improvements and collaborate with the team to enhance operational efficiency.
- Build and maintain effective communication with cross-functional teams (People team, TA, Legal, Hiring Managers).
- Serve as a liaison for assigned operational processes, keeping stakeholders informed and aligned.
- Ensure timely updates and follow-ups to manage expectations and streamline recruitment operations.
- Accurately record, manage, and update all relevant data in the applicant tracking system (ATS) and other platforms.
- Regularly generate and review reports related to operational metrics (e.g., turnaround times, completion rates).
- Ensure data integrity, compliance, and readiness for analysis to inform decision-making.
- Adhere to internal policies, employment laws, and GDPR across all operational activities.
- Maintain strict confidentiality of sensitive candidate information and follow ethical standards.
- Collaborate with Legal and HR teams to address compliance requirements and mitigate potential risks.
Candidate & Stakeholder Experience
- Deliver a smooth, positive experience for candidates and internal stakeholders through each operational touchpoint.
- Address candidate or stakeholder queries promptly, offering guidance and support to enhance satisfaction.
- Act as a brand ambassador by exemplifying Ericsson’s values in all communications.
Ongoing Learning & Improvement
- Stay updated on trends, tools, and technologies within recruitment operations to drive innovation.
- Participate in training and knowledge-sharing sessions to continuously improve expertise.
- Contribute to a culture of growth and adaptability by sharing new insights with the team.
Individual contributor
Job Role skills
- Attention to detail.
- Building relationships
- Communication
- Data Analysis
- Digital savviness
- Organization & Time Management
Validated Skill Indicators
- Mínimum relevant bachelor’s degree is considered an advantage but is not required.
- Experience working as a recruiter either in an in-house, agency or RPO environment.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us
We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Primary country and city: Thailand (TH) || Bangkok
Req ID: 761792
Skills required
- Legal
- Compliance
- Data Analysis
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Senior Management
Job type
- Full-time
Company overview
Ericsson’s presence in Thailand dates to 1897. In 1906, we deployed the first ever telephone exchange in Thailand. Since then, across more than 116 years Ericsson has supported Thailand through multiple generations of mobility playing a key role in every facet of telecommunications in the country ...
Why join us: Being at the beginning of your career is exciting. That excitement is amplified at Ericsson and we have a number of different entry points. You can experience Ericsson through an Internship; explore graduate opportunities within your region; or find out more about our Early Career Program for spe ...
