Objective

• To take full operational, financial responsibility and leadership for managing a safe, efficient and profitable site for DHL Supply Chain and Makro. CDC Dry Operations must fully comply with OMS Principles, Governance and Standards.
• The Director Dry is to coordinate the maximum contribution of all departments within the CDC Dry Operations. Given that at times there are competing priorities a one team approach must be applied to deliver the correct outcomes for both DHL and Makro, when there are competing priorities.
  Be an effective member of the CDC Site Leadership Team

Roles & Responsibilities

• Approve targets for OMS KPI Tree indicators and additional Dry Operations metrics.
• Align Objectives & KPIs applicable to your team and consider how these have an impact on Dry Operations results.
• Including the required frequency for tracking, calculation method, reporting format and communication to new Leaders in your team as part of the onboarding process
• Approve the OMS Roles & Responsibilities, adjusting the implementation stages to the areas within the CDC Dry Operations.
• Ensure all CDC Dry Operations Members receive their R&R as part of their onboarding process with the assistance of HR
• Align the Roles & Responsibilities applicable to all CDC Dry Operations Team Members and ensure they are trained and prepared to carry out the required activities (see Excellence School responsibilities)
• Develop your TDM according to your Roles & Responsibilities.
• Align the TDM with those of your immediate leader, direct reports and Makro, taking into account the interconnected activities.
• Follow your TDM and review it when necessary. Align the TDM with those of your immediate leader, direct reports and Makro.
• Ensure that your Direct Reports and Their Direct reports develop their own TDM according to their responsibilities and align these across the team.
• Track Total Injury Frequency Rate of Dry Operations and the Site and understand deviations
• Monitor the Dry operation's span of control and build a strategy to adjust it with your direct reports.

Skills / Qualifications

• Experienced within a similar operational position at senior management levels for a minimum of 10 years
• Exceptional organizational, communication, and leadership skills
• Experience across multiple operational functions and principles, including safety, security, finance, customer service, distribution center production or manufacturing, and employee management
• Minimum education level BA
• Proven ability to plan and manage operational process for maximum efficiency and productivity
• Highly proficient with Microsoft Excel, Word, Access programs
• Experience in developing budgets and business plans
• Functional management experience with proven capability of setting and performance managing functional, team and individual performance KPIs
• Proficient with warehouse management systems
• Functional understanding of inventory management best practices
• Proven analytical troubleshooting and problem solution skills
• Demonstratable continuous improvement ability and experience, capable of leading continuous improvement
• across a full business unit