Job Summary
Transport Operation Manager is responsible for supporting the efficient and effective functioning of transportation processes within an organization. This role involves overseeing day-to-day operations, managing ground operation, and ensuring compliance with industry regulations. Transport Operation Manager will collaborate with various teams to ensure that goods will be dispatched and delivered to both internal customer and external customer timely and correctly.

Key Responsibilities
1. Transportation Operations:
• Supervise and coordinate daily transportation activities, ensuring timely delivery and pickup of goods.
• Monitor and manage fleet operations with selected vendor, including vehicle maintenance, driver scheduling, and route optimization.
2. System Management:
• Oversee the utilization of transportation management systems (TMS) and related technologies.
• Collaborate with IT teams to troubleshoot and resolve system issues, ensuring seamless integration with other organizational systems.
3. Route Optimization:
• Analyze transportation data to optimize delivery routes, reduce transit times, and enhance fuel efficiency together with Control Tower Team
• Implement strategies to improve the overall performance of transportation routes.
4. Team Leadership:
• Lead and motivate a team of Supervisor, Officer, Controller, and Dispatcher.
• Conduct regular performance reviews and provide training to enhance team skills.
5. Technology Implementation:
• Identify and implement technology solutions to enhance transportation operations, such as GPS tracking, route planning software, and communication tools together with Control Tower Team
6. Compliance and Safety:
• Ensure compliance with transportation regulations and safety standards.
7. Vendor Management:
• Build and maintain relationships with external transportation vendors, and ensuring service level agreements are met.
• Evaluate vendor performance and address issues as they arise together with other related division such as Control Tower Team
8. Reporting and Analysis:
• Generate regular reports on key performance indicators (KPIs) and analyze data to identify trends and areas for improvement.
• Present findings and recommendations to senior management.

Qualifications
• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
• 6+ years of experience in transportation operations and management.
• Familiarity with transportation management systems and related technologies.
• Strong leadership and interpersonal skills.
• Knowledge of relevant regulations and safety standards.
• Excellent problem-solving and decision-making abilities.
• Proficient in using MS Office and other relevant software.