THE PURPOSE OF THE ROLE :
Leading a team of 60 staff to accurately manage and control the end-to-end data entry process and documentation across all areas within the CDC, including inbound supplier processing and the issuing of dispatch documentation

ACCOUNTABILITIES :

• Ensure data is accurately processed, and documentation is issued on time to the relevant stakeholders
• Securely store, control and track physical and electronic data (electronic where possible) and data entry related documents, including invoices, manifests, POD’s, etc.
• Audit data entry tasks across CDC to ensure the highest possible standards of accuracy
• Implement data entry process mapping to continuously develop continuous improvement initiatives
• Monitor, schedule and arrange data entry resources to match departmental workloads and times to ensure efficient use of data entry personal
• Establish and implement data entry individual and team performance KPIs
• Liaise with the operations management team to determine improvement opportunities across the data entry function
• Liaise with WMS super users to ensure the WMS is utilized to the full potential
• Lead your team to be the point of contact for suppliers and transporters, and that they are informed in a timely manner of information, developments and plans that affect their business
• Ensure the continued professional development of your area of responsibility investigation team, to include the identification of suitable individuals in longer-term succession planning.

Qualifications :

• Educated to degree level or of degree caliber
• Experience within a similar function with 5 years at a management level leading a large team, and having a track record of driving sustainable improvements
• Leading a large team within a fast moving, high volume and complex environment with a strong customer service and cost improvement bias
• Excellent leadership skills and a ‘hands on’ inspirational management style, results-driven, communicative, highly numerate and financially astute
• Proficient with warehouse management systems
• Attention to detail with proven analytical troubleshooting and problem solution skills
• Good Command of English and PC Literate
• Highly proficient with Microsoft Excel, Word, Access programs
• Able to work flexible hours with an open minded and positive attitude
• Enjoy working as part of a committed, flexible team, and taking pride in everything you do