Responsibilities

Training Delivery:

• Conduct in-person and virtual training sessions for employees across multiple locations within the assigned region.
• Train employees on company policies, operational procedures, product knowledge, customer service standards, and other relevant areas.

Program Development:

• Develop, adapt, and customize training programs to meet regional needs.
• Ensure training materials are aligned with company goals, culture, and compliance requirements.
• Incorporate innovative methods, such as e-learning tools, workshops, and simulations, to enhance training effectiveness.
• Ensure that training programs adhere to company standards, industry regulations, and compliance requirements.

Performance Monitoring:

• Evaluate the effectiveness of training programs by gathering feedback, assessing participant performance, and analyzing key performance indicators (KPIs).
• Collaborate with managers to identify skill gaps and recommend additional training or improvement plans.
• Improved sales performance align with company direction
• Improved 9 cell tier for sales team

Travel and Regional Coordination:

• Travel frequently within the region to deliver training sessions and observe on-site operations.
• Coordinate schedules and logistics for training events across multiple locations.

Collaboration and Reporting:

• Work closely with other trainers, HR, and management teams to align training efforts with business objectives.

Prepare detailed reports on training outcomes, regional performance, and suggested improvements

Qualifications:

• Bachelor’s degree in education, human resources, business, or a related field (preferred).
• Experience in training, coaching, or a related field (3-5 years is typical).
• Familiarity with the company’s industry, products, and services is often required.
• Willingness to travel extensively within the region.
• Strong communication and presentation skills.
• Ability to engage and motivate diverse groups of learners.
• Knowledge of adult learning principles and training methodologies.
• Organizational and time-management skills for managing multiple training sessions and locations.
• Proficiency in learning management systems (LMS) and other training technologies.
• Analytical skills for assessing training effectiveness and identifying skill gaps