Manager/Senior Manager - Commercial excellence (Bangkok-based role, relocation benefits provided)

atAgoda Services Co., Ltd.

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Location: Bangkok, Thailand (*We are not open for remote working)

Reporting Line: Director Commercial excellence, Supply

Get To Know Our Team:

The Supply department is the B2B part within the Agoda organization that links with our external partners to ensure the supply of accommodation, flights and activities. Within Supply, the 'Commercial Excellence' team has been formed to raise the commercial performance across the entire department, by maintaining the highest standards of productivity, harmonizing practices and generating incremental value through innovation and large-scale projects.

In This Role, You'll Get To:

  • Support the Supply Central Management team as well as the Supply senior leadership team in decision-making on the Commercial Excellence topics
  • Identify opportunities to improve commercial team productivity and efficiency via qualitative and quantitative business analyses
  • Develop framework, validate, and convince various stakeholders both within supply team and cross departments
  • Manage project end to end from defining scope of work as well as success metrics to conducting in market testing and scaling recommendations to fit for global commercial team
  • Create presentations, dashboards, tools and tracking to drive discussion, make decisions and define areas to improve with various stakeholders


What You'll Need to Succeed (Must Have)

  • A bachelor's or master's degree, ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
  • Minimum 6+ years of experience working preferably in a top-tier consulting firms and global companies
  • A high level of proficiency in the MS Office Suite, especially in Excel and PowerPoint
  • Strong analytical skills on both qualitative and quantitative aspects
  • Strong organizational skills along with the demonstrated ability to manage multiple tasks simultaneously and balance the demands of many high-level stakeholders under time pressure
  • An agile self-starter mentality and the ability to learn fast, react quickly and find a way to organize yourself and others in fast-paced environment
  • The interpersonal skills to interact professionally with stakeholders at Director level and above
  • Excellent oral and written communication skills (in English), including the ability to report project updates clearly and succinctly to different levels of the management hierarchy
  • The drive, speed and creativity to not only execute given tasks, but proactively come up with your own ideas and create improvements for everyone
  • The willingness to learn about project management, data manipulation and visualization tools and to propose the best ways of working with them


It's Great if You Have (Good to Have)

  • Proficiency in SQL, Tableau
  • Experience in the hotel or OTA industry
  • Experience in working with senior stakeholders


Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience required
  • 6 years
Salary
  • Negotiable
Job function
  • Human Resources
  • Management
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Tourism / Travel
Location:Bangkok
Website:www.agoda.com
Founded in:2005
Ranking:4/5

Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq: BKNG), Agoda has a network of over 2,000,000 vacation rentals and ho ... Read more

Why join us: The Agoda Thailand offices are staffed by a team of multi-national professionals. We are expanding our business around the world and are looking for dynamic people to help the company grow. Agoda is located in the heart of Bangkok in the Offices at Central World, and offer huge career opportunities ... Read more

Head office: The Offices At Central World ชั้น L6,L7,L27 ถนน พระราม 1 Pathum Wan, Bangkok 10330
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