Skills:

Automation, Javascript, Data Analysis, English

Job type:

Full-time

• Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
• Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
• Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
• Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
• Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
• Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
• Ensure constant communication between project teams and other stakeholders.
• Resolve problems through data analysis, provide efficient reporting and effective communication.
• Work closely with Product Management/Engineering/Tech to improve the tool for end users.
• This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
• Experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
• Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
• Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
• Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
• Programming skills (JavaScript, Python, etc.).
• Comfortable with uncertainty and experimentation.
• Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
• Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
• Experience in project/stakeholder management, process improvement, planning, and performance management.
• Able to work in a fast-paced, dynamic, multicultural environment.
• Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
• Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
• What we offer.
• Competitive compensation package (relocation support for successful overseas candidates).
• Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic multinational working environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok metropolitan.
• This role can serve as a good transition from software engineering/technical field to business, and vice versa.
• PRJM.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Automation, Finance, Compliance

Job type:

Full-time

• Work closely with stakeholders from different verticals in Finance.
• Consult stakeholders to propose the best suited automation solution.
• Build/manage/optimize E2E automations while ensuring security and compliance aspects.
• Become familiar with finance ecosystem at Agoda.
• Work with Gen AI technology to deliver efficiency saving automation projects.
• Undergraduate/Post graduate degree.
• 8+ years of experience with RPA tools and process mining tools & OCR. Ideally 10+ yrs but not mandatory. Mandatory: Power Automate + Celonis+ Rossum Good to have: Blue Prism, Alteryx, Blue prism process Intelligence (BPPI), Interact.
• End-to-end delivery of at least 5 processes using Power Automate Desktop.
• Experience in full stack development with framework experience on- Django, React JS, Node JS and Bootstrap.
• Experience in advanced programming and Gen AI implementation using JavaScript, Python with expertise in vector embedding databases.
• Strong understanding of ITGC controls and payment wallet systems. Oversee the development and deployment of RPA solutions for digital wallets.
• High sense of ownership and growth mindset, ability to be self-directed.
• Establish robust RPA governance and strong control over bots ensuring high Bot utilization factor.
• Excellent communication skills and ability to influence peers and build strong relationships within Finance and cross-functionally.
• Advanced Excel skills.
• Accounting/Financial knowledge and commercial acumen.
• Experience in full stack development - UI/UX / API dev /backend/Postgres DB.
• Solid technical/functional knowledge in procure to pay (P2P), Order to cash (O2C) & Record to Report (R2R) cycle.
• Familiarity with scrum/agile methodology.
• Other helpful skills - Hadoop, Celonis Certification, Power Automate Desktop Certification.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Finance, Legal, English, Mandarin

Job type:

Full-time

• Developing and executing business strategies to achieve short- and long-term goals;.
• Identify and develop high-quality supplier resources, conducting feature and industry analyses to ensure resource is complete and competitive.
• Build and maintain trust-based relationships with suppliers whilst having a strong sense of ownership and end to end responsibilities with the partner, understand their needs with regular communication, and assist in resolving operational and service issues.
• Regularly interacting with other team members in the Flights Commercial Team as well as with other Flights stakeholders within Agoda (Product, Marketing, Finance, Legal, Tax) providing partner, industry, market and product insights;.
• Analyzing the online travel ecosystem, markets, competitive landscape, and requirements;.
• Identifying, conceptualizing, launching, and optimizing products and features, experimenting, testing their performance, and iterating quickly;.
• OTA / Wholesaler / Aggregator B2B experience covering multiple aspects (Product knowledge, Operations, Commercial negotiations, Legal) preferred or.
• 5+ years Flights industry experience (preferably within APAC) in multiple domains such as supply/distribution, user experience, marketing, customer service, tax, legal, etc.;.
• Familiarity with OTA channels, sales strategies, and risk control methods, along with a deep understanding of supplier composition and resource distribution.
• Proven ability to leverage analytics and data to inform and influence decision-making;.
• Excellent communication skills (both verbal and written in English).
• Professional working proficiency in Mandarin is a plus.
• Entrepreneurial and analytical skills; able to break down complex problems and driving and managing change;.
• Hands-on mentality.
• Strong sense of ownership.
• Demonstrable experience in developing strategic initiatives and end-to-end business plans;.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Product Development, Quantitative Analysis, Data Analysis

Job type:

Full-time

• General: This role is a blend of hands on 'in the business' and executive level 'on the business' work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
• Project Delivery: Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
• Experimentation: Define success, measure / validate experiments and help ingrain an ...
• Forecasting and Insights: Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
• Analytics & Alerts: Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
• Process Improvement: Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
• Reporting: Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
• Leadership: Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.
• 5+ years of leadership experience in analytics/data science/insights/strategy.
• 2+ years' experience leading analytics, operational, product or other technical teams.
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar.
• Strong statistical modelling and machine learning knowledge.
• Strong experience in finding data insights and provide business recommendation to the business.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Ability to multi-task, prioritize and coordinate resources.
• Strong program/project management experience.
• Bachelor's degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Experience in articulating strategic issues and negotiating with C-level executives - experience in leading strategy consulting projects a plus.
• People management - track record of developing stars.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Master's degree in statistics, economics, mathematics or similar discipline.
• Experience in conducting A/B testing experimentation.
• Travel industry / e-commerce / tech / consulting experience.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Partner with the Finance Collection and Chargeback teams to refine financial operations, ensuring smooth daily and month-end processes, and provide strategic guidance on new initiatives.
• Engage as a finance, collection and chargeback specialist in business discussions, influencing tech/process decisions, and advocating for finance user interests.
• Develop and test finance tech solutions that adapt to upstream changes, enhancing system functionality and user satisfaction.
• Address and reduce operational issues, continuously improving finance systems and processes, especially within Collection and Chargeback operations.
• Assess the effects of upstream changes on finance systems/reports and collaborate for smooth implementation.
• Facilitate communication to resolve software/tech problems and contribute to the setup and maintenance of financial systems.
• Expand Your Knowledge: Deepen your understanding of Collection and Chargeback within the travel domain.
• Over 8 years in finance systems and operations, with a focus on the collection and chargeback domain in the tech and e-commerce sectors.
• A track record as a techno functional expert in collection and chargeback systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to sway decisions.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
• Have decent understanding of risk and controls related to collection and chargeback process.
• Familiar with the top KPIs for collection and chargeback domains touching on finance systems as well as finance business side.
• Excellent stakeholder management with exceptional presentation skills.
• Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in products like Wallets, Payment gateways etc.
• Experience working in finance cross-functions (Finance operations, treasury, Procurement etc.).
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience in project management using various methodologies (e.g. Agile, SDLC).
• Experience working in data analytics.
• Experience working with Oracle fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tool.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Scala, Java, Kotlin, English

Job type:

Full-time

• 5+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages.
• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
• Ability to design and implement scalable architectures.
• Deeply involved in hands-on coding, developing and maintaining high-quality software solutions on a daily basis.
• Good command of the English language.
• Engages in cross-team collaborations to ensure cohesive solutions.
• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
• Passion for software development and continuous improvement of your knowledge and skills.
• It's Great if You Have.
• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

1 year required

Job type:

Full-time

• Closely partner with senior leaders, embedding in the business unit to understand their business and organizational strategy, their talent, and all people aspects of a globally distributed organization.
• Deeply analyze and understand the organization to develop strong insights and proactive, actionable recommendations with plans to take them into fast implementation.
• Implement people programs supporting departmental strategies and aligned with overall Agoda approach, coordinating across People Team functions and deeply partnering wi ...
• Lead and develop a team (both directly and on project basis) to deliver the desired business impact.
• May drive one or more People Team capabilities or platforms that improve collective ability to drive impact across Agoda (for example, a key capability such as change management or a talent management platform such as engagement surveys.).
• Ably represent People Team in Agoda leadership forums, and represents Agoda in interactions with related brand companies in people-related topics aimed at sharing and learning best practices, harmonizing policies where appropriate such as inter-brand transfer.
• Mentor and develop other professionals in a maturing People function.
• Use data to bring insights to stakeholders, inform strategy, track and measure impact of programs tied to business impact such as exit insights and retention strategy, engagement data, patterns of performance management, and more.
• For more information on how we work within the organization, see this article: http://www.mckinsey.com/business-functions/organization/our-insights/toward-a-new-hrphilosophy.
• 15+ years of experience in strategic or management consulting or significant internal consulting experience in large organization preferably in the tech industry.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Experience with employee relations cases and process management, and labor regulations in multiple markets.
• Practical experience combined with knowledge of best practices in core employment support and services for employees and managers.
• Deep understanding of the systems and associated data across the employee lifecycle and attendant business processes across full employee lifecycle.
• Excellent executive presence and the ability to clearly articulate messages to a variety of audiences.
• Ability to bring business perspectives and facilitate outcomes is more important than experience in HR roles.
• Excellent judgment, self-motivated, curious and trustworthy.
• Outstanding ability to lead a team with strong ability to prioritize and guide robust, detailed execution.
• Strong analytical and problem-solving capability backed with excellent data sense.
• High level of discretion, confidentiality, and ethics.
• Ability to work well with people in a highly multi-cultural environment.
• Ability to cope well with ambiguity and change in a dynamic environment while bringing structure that supports execution.
• Humility, sense of humor, flexibility, good interpersonal skills and the ability to lead difficult conversations are a must.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• It's Great if You Have.
• Familiarity with organizational and instructional design.
• Experience working with, or in support of diverse communities.
• Demonstrated change management experience in areas other than HR.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

7 years required

Skills:

Market Research, Research, Statistics, English

Job type:

Full-time

• Develop and execute the product roadmap for the Flight Platform, aligning it with the company's overall strategic goals and vision.
• Partner with customers of the Flight Platform to understand their needs and account for those needs as you build out solutions with your team.
• Conceptualize, launch, and optimize flight products and features, experiment, test their performance, and iterate quickly.
• Conduct market research, competitive analysis, and customer insights to identify market opportunities and user needs.
• Define higher-level objectives and key results and translate those into requirements, and stories, establish landmarks, and lead the execution of projects across multiple teams.
• Spend time in quantitative data monitoring of critical metrics around platform health and feature quality, and understand the relationship between those platform metrics, key business results, and customer happiness.
• Work collaboratively with Engineering, Marketing, Content, Flight commercial & supply operation and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world's difficult problems by collaborating as needed across regions, product areas, and functions.
• 7+ years of proven track record as a product manager, preferably in the flight/travel industry with a focus on flight platforms.
• Possesses a deep understanding of the travel industry, particularly in the flight sector.
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Strong data skills.
• Excellent communication skills (both verbal and written in English) with a proven ability to convey complex messages clearly and with conviction to different stakeholders.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
• Hands-on mentality, with a proactive approach to problem-solving.
• MBA or master's degree in Math, Economics, Computer Science, or Statistics.
• Strong proficiency in data tools such as SQL, Python, R, or equivalent.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies, and you can always ask to have your details removed from the file. For more details, please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third-party resumes. Please do not send resumes to our jobs alias, Agoda employees, or any other organizational location. Agoda is not responsible for any fees related to unsolicited resumes.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Big Data, Research, Statistics

Job type:

Full-time

• Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness.
• Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation.
• Work with developers and a variety of business owners to deliver daily results with the best quality.
• Research discover and harness new ideas that can make a difference.
• What You'll Need to Succeed.
• 4+ years hands-on data science experience.
• Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks.
• Significant proficiency in SQL and languages like Python, PySpark and/or Scala.
• Can lead, work independently as well as play a key role in a team.
• Good communication and interpersonal skills for working in a multicultural work environment.
• It's Great if You Have.
• PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields.
• Experience in NLP, image processing and/or recommendation systems.
• Hands on experience in data engineering, working with big data framework like Spark/Hadoop.
• Experience in data science for e-commerce and/or OTA.
• We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Finance, Legal, Accounting

Job type:

Full-time

• A front row seat on key Agoda strategic initiatives.
• Opportunity to drive implementation of those key initiatives with a Finance lens.
• Partner with possibly the most diverse set of stakeholders of any department (IT, Product, Legal, Business teams, Marketing, Customer Services and more).
• Leverage your organizational skills combined with subject matter expertise to make an impact.
• Project manage and implement various company-wide strategic initiatives.
• Think through and investigate implications of new initiatives to various finance functions (accounting, tax, operations, treasury, commercial, fintech systems, risk & control etc.) and systems.
• Coordinate with stakeholders to gather key requirements, provide a critical lens to optimize suggested processes and workflows, and make key trade off decisions with shifting priorities and feature change requests.
• Ensure constant communication and calibration between project teams and other stakeholders at regular intervals.
• Represent finance on cross-functional forums with the ability to influence key stakeholders to incorporate Finance requirements into the product and business roadmaps.
• Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans.
• Assist with UAT testing.
• Ensure that the projects go live smoothly, and any post-launch issues will be resolved promptly.
• 5+ years of project management experience, ideally in tech / e-commerce industry, with some finance operations and business analysis experience.
• Experience working in finance cross-functions (accounting, operations, treasury, FP&A, financial systems, fintech etc.) and close coordination with business, IT & Product Teams.
• Extensive stakeholder management experience and ability to influence people.
• Undergraduate Degree (ideally in Business Administration, Finance, Accounting but others + professional accounting qualifications also acceptable).
• Ability to thrive in a fast-paced, dynamic, multicultural, and high intensity environment.
• Comfortable working with uncertainty and experimentation in a high-velocity environment.
• Highly numerate with strong analytical and problem solving, influencing and change management skills. Ability to think out of the box and make judgement calls.
• Attention to details, self-motivating with continuous improvement mindset. High learning agility. Ability to ask the right questions to ensure speed and accuracy.
• Excellent written and verbal communication, organizational and planning skills with solid interpersonal skills.
• High level of dependability with a strong sense of urgency and results-orientation. Strong business acumen.
• Presentation skills and the ability to make good PowerPoint decks to present to C-level and senior management.
• Excellent verbal and written communication, problem-solving skills, and the ability to make decisions based on logical reasoning.
• A go-getter - ability and willingness to go above and beyond the defined scope.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Accounting, ERP, Oracle

Job type:

Full-time

• Financial Accounts.
• Maintain accounting records including journal entries.
• Maintain and control over fixed assets register.
• Issue and control over invoices, tax invoices, receipts.
• Coordinate with intercompany related to month-end closing and confirmation.
• Correspond with external auditors for statutory financial report.
• Identifying and communicating issues to the Manager.
• Assist accounting manager on ad-hoc assignment Reporting.
• Prepare financial closing, reporting packages and accounts reconciliation.
• Prepare detail reports to support manager on the quarterly Balance Sheet review with FC and CFO.
• 3 years' experience in accounting field.
• Graduated bachelor's in accountancy.
• Accounting standard knowledge (e.g. IFRS, US GAAP, and Local Accounting Standard).
• Preparation of Statutory reports.
• Proficient ERP Software (Oracle is preferable).
• Strong communication and coordination skills.
• Microsoft office packages (mainly Excel and PowerPoint).
• Experience in preparing financial statements under US GAAP and Singapore Financial Reporting Standards (SFRS).
• Proficient ERP Software (Oracle is preferable).
• Accounting experience in online travel agency business.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Oracle, Project Management, Automation, English

Job type:

Full-time

• This role will require you to relocate to Bangkok, Thailand (Relocation support provided).
• In This Role, You'll Get To.
• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience.
• Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others.
• Support, enhance and/or optimize existing automated solutions and processes by solving technical issues.
• Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans.
• Explore out-of the-box solutions to solve complex business problems and address system limitations.
• Implement and test major system enhancements.
• Collaborate with our solutions team to design and implement custom applications.
• Skill up / coach more junior members of the team.
• Lead system-related trainings for Agoda employees and end-users across the People Team.
• What You'll Need to Succeed.
• At least 3 years of solid HRIS integrations experience (Workday experience required).
• Has strong experience with Workday Integrations and Reporting tools: PECI, Core Connectors, EIB, Studio, API, BIRT.
• Has strong knowledge in Workday Core HCM and other key areas (Business Processes, Security and other system configuration).
• Extensive experience in implementing and supporting PECI.
• Has strong experience in systems implementation and/or systems integrations.
• Has strong project management skills.
• Ability to manage stakeholder expectations.
• Ability to understand and explain key HRIS issues and address stakeholder requirements.
• Ability to leverage data to plan next steps.
• Familiar with agile methodology.
• Has good analytical and problem-solving skills.
• Fluency in English required.
• It's Great If You Have.
• Experience in automation tools and programming languages outside of Workday space (MS Power Apps, SQL, HTML).
• Presentation/Workshop facilitation.
• Possesses a global perspective and experience working with diverse cultures.
• Resilient, self-motivated, results-oriented and has a great sense of ownership.
• Collaborative and resourceful.
• Able to move fast, adapt to changes.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Compliance, Finance, Accounting

Job type:

Full-time

• Stakeholder Management: Cultivate and maintain strong relationships with key stakeholders, ensuring effective communication, alignment, and collaboration across teams and departments.
• Data-Driven Decision Making: Utilize data insights to guide project strategies, drive business outcomes, and evaluate performance, ensuring decisions are based on solid, measurable information.
• Detail-Oriented: Exhibit meticulous attention to detail in managing complex projects ...
• Building Connections: Develop and foster meaningful relationships within the organization, creating opportunities for collaboration and alignment on project goals.
• Understand and Analyze Data: Interpret complex data to derive actionable insights, translating financial and compliance data into clear, relevant information for stakeholders.
• Presentation Skills: Present complex data and project outcomes in a clear, concise, and compelling manner to stakeholders at all levels, ensuring understanding and engagement.
• Organized and Structured: Manage multiple projects simultaneously with strong organizational skills, maintaining structure and clarity in documentation, timelines, and deliverables.
• Represent Global Accounts in Cross-Functional Forums: Act as the primary representative for Global Accounts in cross-functional meetings, ensuring their needs and priorities are effectively communicated and addressed.
• Cross-Departmental Project Leadership: Lead and coordinate projects that involve multiple departments, ensuring cross-functional collaboration, timely execution, and successful project delivery.
• Project Management: Manage the end-to-end lifecycle of projects, including planning, execution, monitoring, and closing, ensuring projects are completed on time, within scope, and on budget.
• 5+ years of project management experience, ideally in tech / e-commerce industry with some finance operations and business analysis experience.
• Experience working in finance cross-functions (accounting, operations, treasury, FP&A, financial systems, etc.) and close coordination with business, IT & Product Teams.
• Extensive stakeholder management experience and ability to influence people.
• Undergraduate Degree (ideally in Business Administration, Finance, Accounting but others + professional accounting qualifications also acceptable).
• Ability to thrive in a fast-paced, dynamic, multicultural, and high intensity environment.
• Comfortable working with uncertainty and experimentation in a high-velocity environment.
• Highly numerate with strong analytical and problem solving, influencing and change management skills. Ability to think out of the box and make judgement calls.
• Attention to details, self-motivating with continuous improvement mindset. High learning agility. Ability to ask the right questions to ensure speed and accuracy.
• Excellent written and verbal communication, organizational and planning skills with solid interpersonal skills.
• High level of dependability with a strong sense of urgency and results-orientation. Strong business acumen.
• Equal Opportunity Employer.
• Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
• By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

6 years required

Skills:

English

Job type:

Full-time

• Lead the team to hire to target and be 100% staffed by optimizing sourcing, recruitment funnel and the team organization.
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation.
• Ensure operational excellence in your team for every step of the recruitment process (new positions intake, JDs, pre-screening, interviews scorecards, offer communication, etc.).
• Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business.
• Reduce the cost per hire.
• Ensure that Hiring Managers supported by your team develop interviewing skills.
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs.
• Manage, coach and build a team of strong Recruiters and enable them to hire game changers for Agoda.
• Lead projects to transform the recruitment function. Examples of possible projects are:Defining operational excellence in the recruitment process.
• Introducing new assessment tools.
• Building an upskilling program for Recruiters.
• Experimenting with different recruitment processes.
• Between 6-8 years of experience in recruitment and a minimum of 2 years of team management experience in a fast-paced, dynamic global environment.
• Previous experience in hiring for Southeast Asia market is a plus.
• Exposure to headcount models and resource planning is a must.
• Ability to leverage data to take decisions and optimize the results.
• Leadership skills to rally recruiters to achieve stretch targets.
• Ability to work effectively with multiple stakeholders.
• Fluent in English.
• Autonomous and highly motivated with a strong sense of urgency.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Accounting, Finance, Accounts Receivable

Job type:

Full-time

• Manage day-to-day activities of the company's finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.
• Manage the invoicing process, aging reports and tracking the overdue receivables working closely with the collections function.
• Reporting and optimizing the bad debt provisions process.
• Troubleshoot daily operational issues and work closely with other stakeholders especially IT teams to come up with solutions.
• Manage and implement Company's initiatives and projects from finance and accounting perspective. This includes providing requirements, designing, and performing UAT, designing new workflow and monitoring post go-live processes.
• Identify opportunities to drive processes improvement and automation.
• Provide reports and analysis using finance operations data e.g. processing fees incurred data to support management decision making.
• Coordinate with various units to ensure timely and accurate data is available for preparation of financial information for internal and external reporting.
• Supervise day-to-day operations and month-end closing for related areas.
• Maintain the internal control environment in the Company's operations that are in compliant with corporate policies as well as SOX requirements etc.
• Provides oversight, training, and coaching to department associates.
• Address ad-hoc requests and issues.
• What you'll need to succeed.
• Bachelor's/Master's Degree in Accounting or Finance or CPA qualification.
• Around 8 years of working experience in finance operations (either accounts payable or accounts receivable functions), risk control or Finance functions with some experience at management level, including some managerial experience.
• Strong problem-solving skills with the ability to think outside the box.
• Flexible and able to adapt to a fast-paced environment with a growth mindset.
• Strong ability to prioritize and manage expectations.
• Strong ability to communicate articulately and efficiently with stakeholders and your own team.
• Excellent leadership and team management skills.
• Solid ability to prepare and carry out presentations to large and senior audiences.
• Ability to handle and analyze large volumes of data.
• Experience in driving and implement process improvement.
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management and internal control.
• It's great if you have.
• Experience in online payment processes.
• Knowledge of SQL and data analysis tools.
• This is a Bangkok Based Position.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

1 year required

Skills:

PowerShell, Shell Script, SQL

Job type:

Full-time

• Configure, implement, and maintain Telegraf & OTEL collector.
• Develop, maintain and update Grafana dashboards.
• Create and update database queries using multiple data sources.
• Automate tasks and processes using scripting.
• Collaborate with cross-functional teams to ensure system reliability and performance.
• Work with teams to gather dashboard requirements and required metrics.
• Document system configurations, processes, and procedures.
• Bachelor's degree in Computer Science /Information Systems/Engineering/related field.
• 1+ years of experience in Data engineering.
• Proficiency in creating and maintaining dashboards and visualizations using Grafana.
• Advanced scripting skills in PowerShell and/or Shell Script.
• Experience with SQL or other database query language.
• Problem-solving and troubleshooting abilities.
• Good communication and collaboration skills.
• Experience with Loki LogQL for log querying.
• Knowledge of PromQL for Prometheus monitoring.
• Familiarity with OpenTelemetry (OTEL).
• Understanding of Azure AD/Entra ID/Intune and Jamf.
• Experience in Management System Development/Integration role.
• bangkok.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Scala, Java, Kotlin, English

Job type:

Full-time

• 8+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages.
• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
• Ability to direct significant company-wide projects and sets technical vision.
• Good command of the English language.
• Deeply involved in making architectural decisions, setting the standard and direction for the team.
• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
• Passion for software development and continuous improvement of your knowledge and skills.
• It's Great if You Have.
• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Automation, Python, Ruby, English

Job type:

Full-time

• Design and development of automation toolsets to help drive efficiency in Agoda's IT infrastructure (bare metal deployment, software installation/patching, monitoring and remediation, etc.).
• Manage incidents and daily operational tasks on production and development environments, occasionally outside of business hours.
• Provide expert advice and guidance to other infrastructure team staff and software developers; can effectively mentor less experienced staff.
• Lead and manage implementation projects from end to end, working across multiple teams and departments.
• Conducts performance tuning and troubleshooting investigations, working across the entire organization.
• Coordinate datacenter operations tasks with remote DCOE staff (server/rack/row/cage provisioning, rolling replacements, power & temperature management, etc.).
• Develop, design and maintain Grafana dashboards to visualize data from various sources.
• Collaborate with data engineers and analysts to understand data requirements and translate them into effective visualizations.
• Configure and manage data sources, agents, and collectors to ensure accurate and timely data collection.
• Write and optimize queries to extract and transform data for visualization.
• Monitor and troubleshoot Grafana performance issues and implement improvements.
• Provide training and support to team members on using Grafana and interpreting dashboard data.
• At least 5 years of IT operations experience in LARGE heterogeneous environments.
• Competent in one or more common scripting/automation languages: Python (mandatory), Go (mandatory), ruby, JavaScript, bash, PowerShell, ansible-playbook.
• Expert in Grafana dashboard (monitoring and alerting) development and query languages (PromQL, SQL, JQL, Elasticsearch).
• Some experience in CI/CD, preferably form a DevOps background, gitlab (in dept is advantage).
• Excellent troubleshooting skills, deep dive analysis, capable to break down issues into testable hypotheses and develop tools to assist during troubleshooting. Can troubleshoot "full stack" issues.
• Able to work under pressure and deliver projects on time.
• Practical knowledge of Kubernetes or Docker or OpenStack operations and APIs.
• High sense of ownership. Actively looks for lingering problems and proactively fixes them.
• Good knowledge of networking architecture within complex e-commerce environments.
• Good English skills, strong analytical skills, eager to learn new things.
• Self-motivated, approachable and adaptable, with good communication skills (working language is English).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Automation, Finance, Legal, English

Job type:

Full-time

• Own from end-to-end projects, or a collection of projects / areas of business, in CEG (global coverage).
• Initiate, plan, and drive projects aiming at improving our mission-critical metrics: operational efficiency, service levels, quality, productivity, cost efficiency, and people engagement.
• Ensure CEG readiness to support Agoda's new business initiatives by working with other teams in CEG as well as different functions within Agoda (Product, Marketing, Str ...
• Identify problems and opportunities, based on data and by working with others, to improve critical operational metrics and propose project ideas/solutions.
• Design project plan and work with stakeholders to gain buy-in and commitment.
• Work closely with Product Management / Technology teams to design appropriate solutions, configure systems, support testing, rollout, analyze results, and ensure usage and impact of new customer-facing and agent-facing tools.
• Ensure constant communication and calibration between project teams and other stakeholders at regular intervals.
• Support large-scale communication for our geographically dispersed team to ensure broad understanding of the project rationale, progress, and impact.
• Drive, implement, and manage change in the organization.
• Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans. Act at all times as the ultimate owner of the project.
• Analyze project outcome & impact, collect feedback, and drive continuous improvement.
• Work collaboratively with others, contribute as thought partners, and support others' projects, enabling others' success.
• Set your team's long-term vision, strategy, and short-term goals to drive maximize impact. Be accountable for your team's outcomes.
• Positively contribute to our team's culture: continuous improvement, deliver better together, and enable others' success.
• Build talent and capability in the team. Support team members' development through coaching and feedback.
• At least 8-10 years of experience in project management, strategy, operations, management consulting, and/or investment banking with extensive team management experience (preferably a team of people managers & individual contributors).
• Proven track record of developing and implementing plans to achieve business goals and objectives with clear and tangible metrics.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Problem solving and structuring skills.
• Analytical and comfortable with numbers. Can define the analysis structure, interpret data, and think on your feet.
• Solid experience in project/stakeholder management, process improvement, planning, and performance management.
• Strong communication and presentation skills (English).
• Ability to work well with and influence stakeholders at all levels.
• Ability to adapt your working style to different situations.
• Ability to work in a fast-paced, dynamic, multicultural environment.
• A growth mindset and positive attitude.
• Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvements.
• Intellectual curiosity.
• Comfortable working with uncertainty and experimentation in a high-velocity environment.
• Ability to work on technical projects with Product Management Team.
• Attention to detail and ability to ask the right questions to ensure speed and accuracy.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint).
• Skills in SQL/Python/R/VBA.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

7 years required

Skills:

Legal, Statistics, SQL, English

Job type:

Full-time

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world's difficult problems by collaborating as needed across regions, product areas, and functions.
• 7+ years of Product Management experience.
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Strong data skills.
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders.
• Experience developing and launching products.
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
• Hands-on mentality.
• MBA or Master's degree in Math, Economics, Computer Science or Statistics.
• Data tools - SQL, Python, R, or equivalent.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Full Stack, GraphQL, Scrum, English

Job type:

Full-time

• Maintain ownership and responsibility of mission critical systems.
• Be hands on - build high volume platforms using cutting-edge technologies like React and GraphQL.
• Mentor and coach other software engineers.
• Be a major contributor to our agile and scrum practices.
• Design and lead crucial technical projects and initiatives cross teams and departments.
• Stay on the leading edge of technical know-how, industry trends and drive technical innovations.
• 10+ years of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc. 6+ years preferred.
• B.S. in Computer Science or quantitative field; M.S. preferred.
• Working experience with agile, analytics, A/B testing and/or feature flags, Continuous Delivery, Trunk-based Development.
• Excellent HTML/CSS skills - you understand not only how to build the data, but how to make it look great too.
• Excellent understanding of object-oriented JavaScript, TypeScript.
• You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack.
• Great communication and coordination skills.
• Excellent analytical thinking and problem-solving skills.
• You have a good command of the English language.
• Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions.
• Knowledge in one or more of the following: NoSQL technologies (Cassandra, ScyllaDB, ElasticSearch, Redis, DynamoDB, etc), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc).
• Working Experience with Containers and Dockerization, also K8S is a plus.
• Knowledge and hands on experience in CI/CD solutions would be a plus.
• Strong experience in all aspects of client-side performance optimization,.
• Extremely proficient in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
• Experience in multiple front-end platforms including iOS, Android, Web, and API services.
• Have worked on an app or internet company that is at scale with large numbers of users and transactions per second.
• Have experience in a data driven company with experience analyzing and working with Big Data.
• Lead teams and greenfield projects solving large system problems.
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Negotiation, Excel, Fast Learner

Job type:

Full-time

• Recovers overdue B2B payments from partners via calls and emails.
• Negotiating repayment plans, and encouraging partners to find alternative payment solutions.
• Meet the monthly assigned collection & outreach targets.
• Approach challenges in a passionate, innovative, and decisive manner.
• Possess excellent communication and negotiation skills, as well as an ability to work independently.
• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda.
• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system.
• Taking initiative and capable devising innovative solutions to enhance collection rates.
• Contribute with effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions.
• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc.
• What you'll Need to Succeed.
• 5-10 years of debt collection background. (Minimum 3 years experience).
• Proficient in Microsoft excel.
• Must be confident, proactive and take personal ownership.
• Skilled in negotiation.
• Organized and detailed oriented.
• Approach challenges in a passionate, innovative, determine and decisive manner.
• Ability to work efficiently & independently, and to adapt to a fast-paced working environment.
• Passionate and a fast learner in line with Agoda values.
• Ability to problem solve and meet deadlines.
• Bangkok#Kualalumpur#Manila#Hanoi#Makati#Lahore#Karachi#Delhi#Mumbai#Bucharest#luxembourg#taipei#jakarta#warsaw#debtcollector#Financial#CreditController
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

4 years required

Skills:

Project Management, Research, Finance, English

Job type:

Full-time

• Support and facilitate the discussion & decision among the Strategic Project Management team as well as the Supply senior leadership team.
• Organize and prepare all large-audience meetings across all Supply projects (scheduling, researching necessary data, collecting & quality-checking input to meeting decks, identify key updates and prepare discussion memos), review the current set-up and propose improvements.
• Assist senior leadership in tracking and visualizing progress by ensuring summary re ...
• Research best practices for methods and tools used across the Agoda organization for topics such as project management, requirements engineering and testing methodology.
• Find ways to standardize and improve both meeting management, project reporting and documentation system. Where possible, help building templates, automations, and AI tools to increase the efficiency of our project management and project reporting.
• Be the go-to person that everyone in Supply turns to when they are looking for trustworthy information about our projects.
• Support project managers in project reporting, the preparation of business cases and the preparation of steering committees as needed.
• What You'll Need to Succeed (Must Have).
• A bachelor's or master's degree, ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• 4+ years of experience working in project management area or analyst in Business, technology firms, consulting companies.
• A high level of proficiency with the MS Office Suite, especially in the preparation of professional slide decks and the efficient management of large volumes of tasks and emails.
• A basic understanding of project management methodology.
• Strong organizational skills along with the demonstrated ability to manage multiple tasks simultaneously and balance the demands of many high-level stakeholders under time pressure.
• An agile self-starter mentality and the ability to learn fast, react quickly and find a way to organize yourself and others in a less structured, fast-paced environment.
• The interpersonal skills to interact professionally with stakeholders at Director level and above.
• Excellent oral and written communication skills (in English), including the ability to report project updates clearly and succinctly to different levels of the management hierarchy.
• The drive, speed and creativity to not only execute given tasks, but proactively come up with your own ideas and create improvements for everyone.
• The willingness to learn about project management, data manipulation and visualization tools and to propose the best ways of working with them.
• It's Great if You Have (Good to Have).
• Analytical and quantitative skills that allow you to generate hypotheses and insights based on the analyses of large datasets using our various databases and BI tools.
• Experience with project management tools (such as MS project, Jira, Smartsheets, or similar).
• Experience in the hotel or OTA industry.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Compliance, Accounting

Job type:

Full-time

• Develop a deep understanding of Agoda's business, as well as existing and potential regulatory issues.
• Design and implement tax planning strategies.
• Obtain great structural efficiencies.
• Manage income tax risks globally.
• Turn the Tax area into a competitive advantage for Agoda while remaining compliant with tax laws, company policies and core values.
• Ensure that documentation and monitoring controls are in place for the organization and for the entire scope of tax.
• You will also ensure that Agoda's business model is accurately reflected in contracts. You will be accountable for developing a best-in-class tax organization and practices. You will ensure that all external international requirements are met, while relevant internal reporting and metrics are in place to enable insights into the business and support decision-making.
• Experience and knowledge.
• Well-rounded multi-disciplinary Tax experience >15 years.
• Operational in-house tax experience.
• Team management >10 people.
• International tax management experience.
• Deep understanding of international and regional tax regulations as well as compliance and filing procedures.
• Exposure to Accounting and Risks and Controls matters.
• Experience in an agile environment, handling multiple priorities simultaneously.
• Technologically literate and up-to-date on latest digital industry innovations.
• Competencies.
• Strong multi-disciplinary team leadership skills.
• Outstanding communication, direct and clear.
• Ability to explain technical tax matters to business partners.
• Ability to influence in a collaborative fashion.
• Ability to implement change initiatives effectively.
• Ability to prioritize and organize teams around priorities.
• Traits.
• Entrepreneurial and dynamic personality.
• Global mindset and outlook.
• Pragmatic, solution driven.
• Attention to details, analytical, numerical.
• Travel industry experience.
• Asia regional experience.
• E-commerce experience.
• Tax Law degree.
• Accounting Standards Knowledge.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Compliance, Financial Reporting, Finance

Job type:

Full-time

• Operate as first point of contact for auditors and external stakeholders related to the organization's SOX compliance program.
• Ensure the design, implementation, and maintenance of effective internal controls over financial reporting (ICFR).
• Prepare and present reports on control deficiencies, remediation plans, and progress to management.
• Partner with leaders in Finance, Information Security, Data Privacy, Compliance and business areas to improve effectiveness and efficiency of risk management activities.
• Develop and implement additional value-added enterprise risk management initiatives that support the organization's overall risk management and commercial objectives.
• Provide oversight and advice on the compliance with the Risk Management and Control Framework.
• Support the development and implementation of risk management strategy.
• Collaborate with stakeholders to more fully develop and articulate the company's risk management framework including clarifying roles and responsibilities of three lines of defense and developing and implementing an approach to manage risk within the company's risk tolerance.
• Supports the department on preparation for any Enterprise Risk Management related examinations conducted by external parties such as regulatory agencies or internal audit.
• Supporting the Head of Risk and Control with the implementation of the Enterprise Risk Management (ERM) Framework in order to establish an effective risk based system to identify, measure, monitor, and control enterprise-wide risks.
• Implementation and maintenance of a risk control self-assessment system for enterprise risk management.
• Building, maintaining and enhancing business relations with department and business heads for the smooth implementation of risk management activities across the organization.
• Define and maintain policies and SOPs for ERM framework components (risk register, RCSAs, issue management, incident management).
• Role Requirements.
• Strong understanding of overall products, processes and systems, able to connects the dots and effectively assist in enabling business objectives from risk and control view.
• 10+ years of progressive experience in audit, risk management, or equivalent.
• Strong communication skills and the ability to engage effectively with Senior Leadership.
• Demonstrated proficiency in managing Sarbanes Oxley compliance in a highly complex environment.
• Effective in prioritization and deliver on timely manner even-through an unexpected event or high-pressure situation.
• Able to learn quickly and takes ownership.
• Preferred Skills.
• 2(+) years of risk management/audit experience in Financial Technology/Services.
• Demonstrated experience in leading a team.
• CPA, CIA, and/or CISA.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

4 years required

Skills:

Finance, SQL

Job type:

Full-time

• Manage and oversee strategic projects for flights supply, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple team in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity.
• Act as a central point of contact between supply, operations, analytics, product, and finance teams at Agoda and other brands of Booking Holdings.
• Work closely with Country Directors to understand their market needs and ensure alignment with broader organizational goals.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles.
• Assist in defining OKRs and KPIs for the flights supply team, ensuring they align with overall company goals.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives.
• Identify opportunities to streamline processes and improve operational efficiency across the flights supply team.
• Support the creation of scalable workflows and best practices for cross-departmental collaboration.
• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-5 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role).
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders.
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects.
• Knowledge of SQL or willingness to invest time to learn.
• Bangkok.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

6 years required

Skills:

Finance, Data Analysis, Excel

Job type:

Full-time

• Work closely with a diverse set of stakeholders in Finance and other parts of the organization.
• Consult stakeholders to propose the best suited data solution.
• Build end-to-end solutions including data workflows, dashboards, reports etc.
• Become familiar with financial data ecosystem at Agoda.
• Help the Finance Analytics team drive value for the Finance department and Agoda as a whole.
• Undergraduate degree.
• 6+ years of leadership experience in analytics/data science/insights/strategy.
• 3+ years' experience leading analytics, operational, product or other technical teams.
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar.
• Experience in ETL tools, data modelling and have proficient knowledge of SQL and Relational Databases: the ability to write, execute and interpret queries is essential.
• Quick learner, problem-solving aptitude, effective prioritization, proactive and strong attention to detail.
• High sense of ownership and growth mindset, ability to be self-directed.
• Ability to understand business questions/requests and be able to suggest proper BI solutions which are measurable and scalable.
• Excellent communication skills and ability to influence peers and build strong relationships within Finance and cross-functionally.
• Experience in articulating strategic issues and negotiating with C-level executives - experience in leading strategy consulting projects a plus.
• People management - track record of developing stars.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Accounting/Financial knowledge and commercial acumen.
• Master's degree in statistics, economics, mathematics or similar discipline.
• Solid technical/functional knowledge in statistics.
• Familiarity with scrum/agile methodology.
• Other helpful skills - T-SQL, batch scripting, ODBC, data mining, Hadoop.
• Experience with Wallet and Financial Payment systems, including integration and data analysis.
• Understanding of digital payment processes and financial transaction data.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Data Analysis, Project Management, SQL

Job type:

Full-time

• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviours with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• CollaborationCollaborate with local WFM teamProvide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Collaborate with other teams/Stakeholder:Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Management:Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Finance, Accounting, ERP

Job type:

Full-time

• Tech and Process Advisor: Engage in business discussions, offering expert insights from a finance perspective to ensure technology and processes align with user needs.
• Solution Designer: Develop and configure off-the-shelf finance technology solutions that adapt smoothly to upstream system changes.
• Testing Support: Actively participate in testing, ensuring the full solution functions seamlessly across finance systems.
• System Evaluator: Continuously assess and enhance finance systems and processes across various functions to drive efficiency.
• Impact Assessor: Evaluate and document the effects of upstream changes on finance systems and reports, working closely with tech and business teams for smooth implementation.
• Communication Facilitator: Serve as a key liaison between business and tech, resolving issues by analyzing and addressing software or technical problems.
• Continuous Learner: Expand knowledge in accounting and tax, particularly in the travel industry.
• System Maintenance: Assist in setting up and maintaining financial systems that enhance business operations while ensuring high satisfaction levels.
• Experienced Leader: Over 10 years of experience managing finance system projects and operations, particularly in ERP systems (Oracle Fusion), within the tech industry and e-commerce. Proven track record in executing strategic initiatives and delivering transformational results.
• Finance Systems Expert: Extensive experience working with multiple finance systems, offering deep knowledge and expertise.
• Risk & Control: Have good understanding of risk and controls related to finance processes and systems.
• Stakeholder Management: Skilled in managing and influencing stakeholders, ensuring alignment and successful project outcomes.
• Educational Background: Holds a Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
• Adaptability: Thrives in fast-paced, dynamic, multicultural environments, demonstrating resilience and adaptability in high-intensity settings.
• Vendor Management: Comfortable in getting the best out of the vendor while maintaining a great relationship.
• Project Management: Experienced in leading projects and initiatives across Product, Tech, and Business teams, ensuring successful collaboration and execution.
• Analytical and Problem-Solving Skills: Highly numerate with strong analytical abilities, problem-solving skills, and change management expertise. Known for thinking outside the box and making sound judgment calls.
• Detail-Oriented: Detail-oriented, self-motivated, and committed to continuous improvement. Quick learner with the ability to ask the right questions to drive speed and accuracy.
• Communication and Organizational Skills: Excellent written and verbal communication skills, along with strong organizational and planning abilities. Solid interpersonal skills enhance team collaboration.
• Dependable and Results-Oriented: Highly dependable with a strong sense of urgency and results orientation. Demonstrates strong business acumen and a commitment to achieving goals.
• Experience working in finance cross-functions (Tax, Finance operations, treasury, FP&A, etc.).
• Experience in project management using various methodologies (e.g. Agile, SDLC).
• Experience working in data analytics.
• Experience working with Oracle fusion ERP.
• Experience with Robotic Process Automation (RPA) tool.
• Experience working on other financial tools.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Excel, English

Job type:

Full-time

• Investigate and resolve payment disputes between Agoda and partners.
• Work closely with partners to address payment issues and find mutually agreeable solutions.
• Extract insights from dispute resolutions to streamline payment processes and reduce future disputes.
• Deliver consistent partner support daily by leveraging your communicative strengths and problem-resolution abilities.
• Collaborate with team members across various departments, gaining exposure to multiple business perspectives.
• Open to candidates seeking their first professional role, especially recent graduates.
• Strong attention to detail with excellent problem-solving skills.
• Good organizational abilities, with the capacity to work effectively in a team setting.
• Proficiency in basic Excel functionality.
• Must have a fluent command of the English language.
• Exceptional interpersonal communication skills.
• A professional "can-do" attitude and a dedicated work ethic.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

2 years required

Skills:

Product Development, Quantitative Analysis, Data Analysis

Job type:

Full-time

• Leadership & Strategy: Blend hands-on work with executive-level strategy. Roll up your sleeves, lead a team, and contribute to our growth.
• Project Delivery: Manage and standardize business case structures for product development, resource allocation, and strategic prioritization.
• Experimentation: Define success metrics, validate experiments, and foster an experimental mindset within teams.
• Forecasting & Insights: Provide macro-level business intelligence to prevent missed opportunities and drive commercial behaviors.
• Analytics & Alerts: Conduct quantitative analysis, data mining, and present business metrics. Build an end-to-end communication framework based on business value, effort, and urgency.
• Process Improvement: Drive efficiency across departments, optimize processes, and prioritize system enhancements.
• Reporting: Build dashboards, create internal and external reports, and present key datasets to enable efficient performance monitoring.
• Mentorship: Lead a team of experts and mentor team members across the chain and connectivity teams.
• 5+ years of leadership experience in analytics, data science, insights, or strategy.
• 2+ years of experience leading analytics, operational, product, or technical teams.
• Expertise in data analysis and visualization tools such as Excel, SQL, Tableau, Python, R, or similar.
• Strong knowledge of statistical modeling and machine learning.
• Proven ability to derive business insights from data and provide actionable recommendations.
• Excellent written, verbal, and interpersonal communication skills.
• Strong project management skills and the ability to multi-task, prioritize, and coordinate resources.
• Bachelor's degree in a business or quantitative field (e.g., computer science, mathematics, engineering, economics, or finance).
• Experience in articulating strategic issues and negotiating with C-level executives. Experience in leading strategy consulting projects is a plus.
• Proven track record of developing talent and managing teams.
• Ability and willingness to drive projects independently and engage stakeholders throughout the process.
• Master's degree in statistics, economics, mathematics, or a similar discipline.
• Experience in conducting A/B testing and experimentation.
• Experience in the travel industry, e-commerce, tech, or consulting.
• Why Join Us?.
• Impactful Work: Drive strategic initiatives and shape the future of our Supply department.
• Collaborative Environment: Work with diverse, cross-functional teams and top-level executives.
• Growth Opportunities: Develop your skills and career in a dynamic and supportive environment.
• Exciting Location: Experience the vibrant culture and opportunities in Bangkok, with relocation assistance provided.
• Ready to Make a Difference?.
• Join us and be part of an exciting journey to innovate and excel. Apply now to become our next Manager, Analytics & Insights!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Excel, SQL

Job type:

Full-time

• Take ownership of commercial strategies and provide operational support for select global hotel chain partners to ensure their success and satisfaction.
• Identify growth opportunities and collaborate with internal and external stakeholders to implement strategies that accelerate market expansion.
• Facilitate high-level discussions with global partners, aligning goals and fostering mutually beneficial outcomes.
• Team Leadership and Collaboration.
• Lead and inspire multi-level teams, promoting a collaborative and growth-focused environment that drives results.
• Work closely with regional teams at various levels to ensure seamless communication, alignment, and strategy execution.
• Design and implement innovative tests to explore new approaches for enhancing performance, making data-driven decisions.
• Performance Management and Operational Excellence.
• Oversee the preparation of detailed reports, leveraging data to guide informed decisions and strategic actions.
• Provide clear, actionable feedback to internal and external leadership, driving continuous improvement in account performance.
• Address and resolve rate and technical inquiries, ensuring a high level of service and satisfaction for stakeholders.
• 10+ years in strategic and commercial leadership roles within the OTA, travel, or hospitality industry.
• 5+ years of experience leading an account management team, preferably with a mix of commercial and technical roles.
• Experience managing client portfolios across multiple countries, and understanding regional dynamics.
• Demonstrated ability to leverage analytics and quantitative methods to inform and influence decision-making. Advanced Excel proficiency is essential, and SQL knowledge is a plus.
• Ability to identify market opportunities, negotiate, and build long-term partnerships.
• Clear, persuasive communicator with strong relationship-building skills.
• Highly organized and comfortable with making prioritization decisions. Able to effectively keep track of moving parts across projects and adapt to new information and goals.
• Demonstrates cultural awareness and emotional intelligence in diverse, global environments.
• What Do We Offer.
• Work permit sponsorship and relocation assistance.
• Career opportunities regarding moves within teams and global locations as well.
• Modern working environment in the heart of the metropolitan city of Bangkok.
• Diverse and dynamic multinational team.
• Competitive salary & overall package.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Project Management, Excel, English

Job type:

Full-time

• Hiring & Onboarding: Collect and organize data for hiring and onboarding processes, create reports, and assist with planning, materials, and follow-up for related initiatives.
• Learning, Growth & Performance: Analyze data for L&D programs, career mobility frameworks, and retention plans. Manage the Supply performance review process, ensuring progress is tracked and reports are prepared.
• Operations, Communications & Data: Handle PE operations (seating, F&B, audits, etc.) ...
• Engagement: Collect and analyze data on engagement initiatives (e.g., recognition, collaboration) and prepare reports to support improvement efforts.
• Other Projects: Support and execute additional projects that contribute to the team's success.
• Is This You?.
• Detail-Oriented & Data-Driven: You enjoy working with precision, ensuring accuracy in data collection, analysis, and reporting.
• Organized & Proactive: You thrive on organizing logistics, preparing materials, and keeping projects on track.
• Creative Problem-Solver: You're motivated by finding new ways to solve problems, improve processes, and contribute fresh ideas.
• What You'll Need to Succeed (Must Have).
• 3+ years of experience, ideally in top-tier consulting firms, global tech companies, or fast-growing startups.
• Expertise in project management.
• Proficiency in Excel and PowerPoint with strong organizational skills to manage multiple tasks simultaneously under time constraints.
• Strong interpersonal skills to interact effectively with stakeholders.
• Excellent communication skills (written and verbal in English), with the ability to clearly convey project updates to various management levels.
• A proactive, agile mindset with the ability to adapt and thrive in a fast-paced environment.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Branding

Job type:

Full-time

• Develop and Implement Content Strategies: Create compelling content that engages B2B audiences, elevating brand awareness and reinforcing Agoda's value across multiple business units.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda's branding story and core strategies to partners and c-suite executives.
• Lead and Inspire Teams: Manage a dynamic content strategy team with wide range of sk ...
• Collaborate Across Departments: Work closely with senior stakeholders to align content strategies with business objectives, identifying strengths and opportunities within Agoda's B2B offerings.
• Analyze and Optimize Content: Collaborate with analysts to monitor content effectiveness and optimize strategies leveraging data insights on all communication to ensure maximum impact.
• Enhance Sales Materials and Strategy: Develop and refine sales collateral to support the commercial teams and improve partner engagement.
• What You'll Need to Succeed.
• Extensive Experience: A minimum of 8 years in content strategy or related roles. Experience in B2B marketing environment is a plus.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and product Knowledge: Familiarity with the tech and travel industry; experience in the online travel agency sector is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to leverage data to substantiate content strategies and value propositions.
• Leadership Capability: Experience in senior people management, with a track record of hiring, developing, and mentoring high-performing teams.
• Why Join Us?
• At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Statistics, Data Analysis, SAS, English

Job type:

Full-time

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science).
• Ability to communicate fluently in English.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau.
• Good numerical reasoning skills.
• Proficiency in Excel.
• Intellectual curiosity and analytical skills.
• Experience in digital marketing.
• Academic research experience.
• STRA#ANLS#MRKT#3#LI-TR2.
• Experience in R studio, data modeling, hypothesis testing is a plus.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Project Management, Public Speaking, English

Job type:

Full-time

• Oversee and manage the Day One Onboarding Program for new hires, ensuring a smooth and engaging introduction to Agoda.
• Implement and continuously improve the onboarding process, aligning it with Agoda's People team objectives and overall business needs.
• Collaborate with cross-functional teams to enhance both onboarding and overall employee experience, ensuring a comprehensive and supportive environment.
• Identify and implement operational efficiencies within the onboarding and employee experience processes to improve the overall journey for employees.
• Monitor and evaluate the effectiveness of onboarding and employee experience programs, using feedback and data to make informed improvements.
• Partner with the business to ensure a seamless journey for all Agoda new hires and existing employees, from their first day and beyond.
• Handle day-to-day operations relating to onboarding and employee experience initiatives with a high degree of confidentiality.
• Serve as the primary point of contact for inquiries regarding onboarding logistics, orientation, available resources, and other related matters.
• Provide hiring managers with guidance on welcoming their new hires and setting them up for success.
• Contribute to broader Employee Experience and Engagement programs, such as organizing employee engagement activities, recognition programs, and events that foster a positive workplace culture.
• Support the development and execution of initiatives aimed at improving employee integration, engagement, and retention.
• Experienced in program management, enhancing employee experience, managing engagement or events, or driving marketing projects or campaigns.
• Strong strategic thinking and problem-solving skills, with the ability to implement effective solutions.
• Capability to manage high-volume tasks with strong attention to detail and accuracy.
• Project management skills, with a track record of driving successful outcomes.
• Ability to build and maintain strategic relationships with diverse stakeholders.
• Highly inquisitive and open-minded, eager to explore and experiment with new options to deliver better results.
• Strong interpersonal and communication skills, able to communicate effectively with a diverse group of professionals.
• Data analytical skills, able to identify success metrics and derive effective methods of measuring outcomes. Proficiency in working with data sets and conducting analysis to improve programs.
• Excellent verbal and written communication skills in English.
• High level of discretion, confidentiality, and ethics.
• Ability to work independently while being a collaborative team player.
• At least 3 years of experience working in Human Resources, marketing, or event management, ideally in roles that contribute to enhancing employee engagement, onboarding processes, communications, or related activities.
• A strong eye for design and visual perspective.
• Experience in designing and implementing onboarding programs at a global scale.
• Good presentation skills or experience facilitating workshops with confidence in public speaking.
• Experience in handling employee experience initiatives or training programs within an in-house setting or service delivery line.
• Understanding of the overall onboarding process.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Scala, Java, Golang

Job type:

Full-time

• Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing Data systems.
• Build, administer and scale data processing pipelines.
• Be comfortable navigating the following technology stack: Scala, Spark, java, Golang, Python3, scripting (Bash/Python), Hadoop, SQL, S3 etc.
• Improve scalability, stability, accuracy, speed and efficiency of our existing data systems.
• Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality.
• Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks.
• What You'll need to Succeed.
• Bachelor's degree in Computer Science /Information Systems/Engineering/related field.
• 5+ years of experience in software and data engineering.
• Good experience in Apache Spark.
• Expert level understanding of JVM and either Java or Scala.
• Experience debugging and reasoning about production issues is desirable.
• A good understanding of data architecture principles preferred.
• Any other experience with Big Data technologies / tools.
• SQL experience.
• Analytical problem-solving capabilities & experience.
• Systems administration skills in Linux.
• It's great if you have.
• Good understanding of Hadoop ecosystems.
• Experience working with Open-source products.
• Python/Shell scripting skills.
• Working in an agile environment using test driven methodologies.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

1 year required

Skills:

PowerShell, Shell Script, SQL

Job type:

Full-time

• Configure, implement, and maintain Telegraf & OTEL collector.
• Develop, maintain and update Grafana dashboards.
• Create and update database queries using multiple data sources.
• Automate tasks and processes using scripting.
• Collaborate with cross-functional teams to ensure system reliability and performance.
• Work with teams to gather dashboard requirements and required metrics.
• Document system configurations, processes, and procedures.
• Bachelor's degree in Computer Science /Information Systems/Engineering/related field.
• 1+ years of experience in Data engineering.
• Proficiency in creating and maintaining dashboards and visualizations using Grafana.
• Advanced scripting skills in PowerShell and/or Shell Script.
• Experience with SQL or other database query language.
• Problem-solving and troubleshooting abilities.
• Good communication and collaboration skills.
• Experience with Loki LogQL for log querying.
• Knowledge of PromQL for Prometheus monitoring.
• Familiarity with OpenTelemetry (OTEL).
• Understanding of Azure AD/Entra ID/Intune and Jamf.
• Experience in Management System Development/Integration role.
• bangkok.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Automation, Quality Assurance, Assurance

Job type:

Full-time

• Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation.
• Solution Design: Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements.
• Implementation: Implement automation solutions, including configuration, testing, and deployment.
• Testing and Quality Assurance: Develop and execute test cases to ensure the quality and reliability of solutions.
• Maintenance and Optimization: Monitor and maintain automation solutions, making necessary adjustments and optimizations to ensure ongoing performance.
• Collaboration: Collaborate with cross-functional teams to understand needs and provide effective solutions.
• Knowledge Sharing and Documentation: Share knowledge and best practices related to automation technologies and methodologies to empower others to do the same for their work within a governance framework.
• What You'll Need to Succeed.
• Expertise in Microsoft 365 tools, Power Apps, Power BI, and SharePoint, outlook, teams, slack, Workday, JIRA, ATS (applicant tracking systems).
• At least 5-7 years' experience building solutions with RPA tools Must Have: Power Platforms (e.g., Power Automate flow/desktop, Power Apps, Power BI) Good to have: Blue prism, Celonis.
• Experience customizing SharePoint lists and disparate systems with PowerApps.
• Experience developing PowerApps model.
• Proficient in creating PowerShell scripts, and coding languages such as Python, Vb.net, JavaScript.
• Setting up automation environment with strict adherence to Sox compliance measures.
• Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities.
• Preferred Qualifications/ Skills.
• Experience building automation scripts (e.g., Python, JavaScript).
• Microsoft Certified: Power Platform Functional Consultant Associate.
• Microsoft Certified: Power Platform Developer Associate.
• LLM / NLP knowledge preferably implemented in a people tech use case.
• Proven expertise in working with API, DB (Oracle, SQL server), PDF, AI Builder and Image recognition in Power Automate Desktop.
• knowledge of Azure Cloud.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Software Development, Javascript, TypeScript

Job type:

Full-time

• Lead the design and development of highly distributed, large-scale front-end applications.
• Drive collaboration with product managers, product designers, and engineers to design, implement, and improve scalable applications and services.
• Serve as a front-end expert on large-scale projects, providing technical guidance and mentorship.
• Hands-on development of proof of concepts and evaluation of new technologies.
• Implement technical, strategic decisions in cross-functional teams.
• Leading in building a culture that optimizes applications using best practices for performance.
• Maintaining coding standards and staying up-to-date to industry and technology development.
• Part of strategic discussion relating to Agoda's future technology directions and development practices.
• Contribute to the professional development of the team.
• 10+ years of software development experience in building large scale web application, with a minimum of 3 years in a Tech Lead role.
• Proven experience designing, building, improving, and operating high-performance, scalable front-end systems.
• Extensive experience with client-side technologies & modern frameworks (e.g., Javascript, Typescript, React).
• Eager to work in multiple programming languages and frameworks, constantly striving to raise technical excellence.
• Experience mentoring and growing Senior and Staff engineers through thorough and convincing communication.
• Provides technical direction within and across groups by leading projects and building systems with company-wide impact.
• Strong understanding of the business and how their systems impact the bottom line; able to redirect the team based on business priorities.
• Constantly read and learn, moving Agoda forward technically, influencing other teams, and proactively improving others.
• Knowledge of physical architecture at scale, building resilience and highly available solutions.
• Strong experience in all aspects of client-side performance optimization.
• Proficiency in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
• Knowledge of back-end technologies and how they integrate with front-end systems.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Full Stack, Java, Scala

Job type:

Full-time

• Be hands on - its one of the job's fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers.
• It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it's important to have strong opinions about how systems should be architected, engineered, and maintained.
• Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others.
• Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.
• Extremely proficient in at least 1 programming language (Java, Scala, C#).
• Strong experience in systems architecture - particularly in complex, scalable and fault tolerant distributed systems.
• Demonstrable experience as a system owner with operational responsibility.
• Proficient in lower level engineering (Garbage collection, context switching, threading).
• DevOps culture - Agility. Leanness. Automation. CI/CD.
• Good understanding of application security.
• Passionate about technology and the Internet.
• Must have worked in a successful agile development team.
• Must have run engineering teams before with 5+ direct reports.
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership.
• Practices data driven decision making.
• Proficiency in more than one programming language.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Business Development, Research, Excel, English

Job type:

Full-time

• Support Business Development Managers with rate loading and account management.
• Identify gaps in our operations and processes today and work on improvement initiatives closely with relevant stakeholders.
• Identify processes to improve the Beds Network approach, identify key target list to increase conversion and improve competitiveness.
• Analyze impact of the team's performance and suggest improvements.
• Work closely across multiple departments within Agoda.
• Be innovative and creative in solving partner issues and identifying opportunities for growth including external or market benchmarking.
• Work in a data-driven environment.
• Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance, e.g., problems with connectivity, rate mapping, extranet management, etc.
• Use out-of-the-box thinking to develop and implement solutions to unique challenges.
• Bachelor's degree or equivalent, in any relevant field.
• Detail oriented and structured thinking in identifying opportunities.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Strong interpersonal skills & ability to influence external / internal stakeholders.
• Solutions-oriented.
• Comfortable in two-way feedback culture.
• Adapts well to and is energized by fast paced environment and changes.
• Good in English both spoken and written - additional languages are a plus.
• Aware of the importance of discretion, confidentiality, and ethics.
• Knowledge of SQL, Tableau, and/or Python.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Kotlin, Scala, Java

Job type:

Full-time

• Architecting and developing highly scalable, mission critical back end systems.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in software engineering roles.
• Proven hands-on experience, Experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying a-breast on technological improvements and open source advancement.
• Strong programming skills in languages such as Kotlin, Scala, Java, C#.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• On top of being an expert in Back End, has understanding of challenges and trade-offs in the entire engineering universe, from Front End/ Mobile to Data 7 analytics.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's or Ph.D. in a technical field.
• Experience with Kubernetes for effective container orchestration and scaling.
• Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning.
• Experience in programming with Rust, C or other low level language.
• This position is based in Bangkok, Thailand. (Relocation support is provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Cash Flow Management, Compliance, Finance

Job type:

Full-time

• Design, implement and ensure operational readiness to support cash flow management for safeguarded/CMA/FBO account types. With a focus on maintaining safeguarding measures to protect client funds and ensuring compliance with regulatory requirements.
• Reconcile and report safeguarding liability in accordance with the regulatory requirements in markets such as US, UK, and ASEAN.
• Oversee daily cash operations as it pertains to these segregated accounts, including cash positioning, forecasting and investment strategies, ensuring clear segregation ...
• Conduct and respond to regular audits to ensure the integrity and security of safeguarded funds, including putting in place contingency accounts with alternate banks.
• Design business processes to identify risks and control weaknesses. Identify controls that are currently in place and enhance those by identify control gaps.
• What You'll Need to Succeed.
• Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or professional certification (CFA, CTP) preferred.
• 5+ years' experience working in a Treasury department of a regulated entity offering products that are considered financial services.
• In-depth knowledge of treasury operations, cash management, financial markets, and investment strategies.
• Well-read in Asia market regulations and able to concisely express requirements for operating a financial services business as it pertains to Treasury in ASEAN.
• Familiarity with end-to-end bank account maintenance, including account opening, on-going KYC/AML requirements, and required reporting in relation to holding customer funds.
• Thorough understanding of currency control frameworks particularly in India and experience in navigating them to achieve Treasury objectives.
• Proven success in improving cash management in a fast-moving business that has pay-in/pay-out flows in at least 5+ currencies.
• It's Great if You Have.
• 3+ years' experience working in the global/central Treasury of an organization as opposed to within a subsidiary.
• Expert level proficiency in treasury management systems, accounting ERP, and MS/Google Office suite.
• Curious, creative, and innovative when it comes to designing proper fund flows without stifling the business growth.
• Strong analytical skills, able to deep dive, problem solve, and confidently reply to senior level executives when urgency is mandated.
• Experience in managing safeguarding audits, performing annual risk/liquidity assessments, and stress testing.
• India#Korea#Hongkong#China#Singapore#Taiwan#Bangkok#UnitedKingdom#Australia#Indonesia#SG#HK#IN#ID.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Statistics, Data Analysis, SAS, English

Job type:

Full-time

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science).
• Ability to communicate fluently in English.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau.
• Good numerical reasoning skills.
• Proficiency in Excel.
• Intellectual curiosity and analytical skills.
• Experience in digital marketing.
• Academic research experience.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Scala, Java, Kotlin, English

Job type:

Full-time

• 10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages.
• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
• Ability to direct significant company-wide projects and sets technical vision.
• Good command of the English language.
• Deeply involved in making architectural decisions, setting the standard and direction for the team.
• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
• Passion for software development and continuous improvement of your knowledge and skills.
• It's Great if You Have.
• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

2 years required

Skills:

Enthusiastic, SQL, Excel, English

Job type:

Full-time

• Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
• Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
• Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
• User management. Handling user account creation and deletion, password change.
• Responsible for providing/removing access to shared folders.
• Managing Distribution Lists on Active Directory and Share Point.
• Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
• Responsible for completing multiple projects on time and that they meet the given KPIs.
• Ability to make quick decisions, implement standards and best practices to improve the support processes.
• Fluent in Thai and English.
• Enthusiastic team player.
• Bachelor's degree in information technology, Computer Science or related field.
• Minimum 2 years' experience in IT Helpdesk, Operations support.
• Solid knowledge of SQL Database Server, Query Command are preferable.
• Good knowledge of Okta admin would be advantage.
• Good knowledge of Active directory management tools, Exchange and Share Point.
• Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
• Customer Service minded, all the way.
• Great communication and interpersonal skills; a good sense of humor is always a plus.
• Organization and time management skills, analytical skills, attention to detail and accuracy.
• Must demonstrate ownership and be both proactive and reactive.
• Computer proficiency in MS Office especially MS Excel is a plus.
• Hybrid Working Model.
• WFH Set Up Allowance.
• 30 Days of Remote Working from anywhere globally every year.
• Employee discount for accommodation globally.
• Global team of 90+ nationalities.
• 40+ offices and 25+ countries.
• Annual CSR / Volunteer Time off.
• Benevity Subscription for employee donations.
• Volunteering opportunities globally.
• Free Headspace subscription.
• Free Odilo & Udemy subscriptions.
• Access to Employee Assistance Program (third party for personal and workplace support).
• Enhanced Parental Leave.
• Life, TPD & Accident Insurance.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Data Analysis, SQL, Tableau, English

Job type:

Full-time

• Conduct industry, and competitor data analysis to support the definition of priorities and key issues.
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders.
• Create business cases for initiatives to be pursued across Agoda.
• Support in the articulation of country/ department/ strategy.
• Support ad-hoc projects, leading independent workstreams.
• Support Directors/ Associate Directors in the creation of material for the Board / Management team.
• Build SQL queries to gather data from multiple databases within Agoda/ work with the analytics team to gather the required information for the analysis.
• Experience in data analysis from top-tier consulting, investment banking, private equity, or strategy/business role for a fast-growing global tech company.
• Bachelor's degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study.
• Background working experiences in consultancy firm.
• Strong analytical and problem-solving skills.
• Knowledge of SQL / Tableau or willingness to invest time to learn.
• Ability to think strategically, learn fast and understand new business dynamics.
• Excellent organizational skills, attention to detail and ability to work independently.
• Excellent verbal and written communication skills in English.
• Innate desire to take ownership, make an impact and influence outcomes.
• Some knowledge of the key levers of the OTA industry.
• Strong presentation & negotiation skills.
• This role is based in Bangkok, Thailand. Relocation will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Collaborate with finance, tech teams, product owners, and incident management to achieve operational excellence by reducing and detecting tech issues impacting finance systems.
• Lead efforts to reduce overall tech issues and incidents impacting finance systems, including upstream and downstream systems.
• Detect issues and incidents faster, ensuring timely mitigation by collaborating with the right teams.
• Act as the voice of finance to the tech team, ensuring all incidents are addressed comprehensively across all finance areas with minimal to no impact.
• Push for thorough root cause analysis and lessons learned to prevent recurring issues.
• Present incident trends and key issues (especially those impacting month-end closing) to senior leadership, clearly explaining the challenges faced, their causes, actions taken, and overall progress in reducing incidents.
• Define and implement metrics and methodologies to measure success in reducing incidents, improving detection, and enhancing resolution times.
• Address and reduce tech issues, continuously improving the ways to have stable and resilient finance systems, covering major areas of finance - Pay-in, Pay-out, chargebacks, Accounting, tax, Treasury and so on.
• Over 8 years in finance systems specially incident management with a focus on any one of the major finance domains (pay-in, pay-out, GL) in the tech and e-commerce sectors.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• A track record as a techno-functional expert in finance systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to influence decisions.
• A passion for investigating issues, identifying root causes, and driving resolutions.
• Strong ability to define and measure KPIs/metrics to track system performance and improvements.
• A solid understanding of risk and controls related to finance systems and processes.
• Capability to work alongside Product, Tech, and Finance teams on various incidents and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgments.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in finance cross-functions (Finance operations, treasury, etc.).
• Familiarity with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience working in data analytics.
• Experience working with Oracle Fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tools.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

6 years required

Skills:

Finance, Excel, Creativity, English

Job type:

Full-time

• Support the Supply Central Management team as well as the Supply senior leadership team in decision-making on the Commercial Excellence topics.
• Identify opportunities to improve commercial team productivity and efficiency via qualitative and quantitative business analyses.
• Develop framework, validate, and convince various stakeholders both within supply team and cross departments.
• Manage project end to end from defining scope of work as well as success metrics to conducting in market testing and scaling recommendations to fit for global commercial team.
• Create presentations, dashboards, tools and tracking to drive discussion, make decisions and define areas to improve with various stakeholders.
• What You'll Need to Succeed (Must Have).
• A bachelor's or master's degree, ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Minimum 6+ years of experience working preferably in a top-tier consulting firms and global companies.
• A high level of proficiency in the MS Office Suite, especially in Excel and PowerPoint.
• Strong analytical skills on both qualitative and quantitative aspects.
• Strong organizational skills along with the demonstrated ability to manage multiple tasks simultaneously and balance the demands of many high-level stakeholders under time pressure.
• An agile self-starter mentality and the ability to learn fast, react quickly and find a way to organize yourself and others in fast-paced environment.
• The interpersonal skills to interact professionally with stakeholders at Director level and above.
• Excellent oral and written communication skills (in English), including the ability to report project updates clearly and succinctly to different levels of the management hierarchy.
• The drive, speed and creativity to not only execute given tasks, but proactively come up with your own ideas and create improvements for everyone.
• The willingness to learn about project management, data manipulation and visualization tools and to propose the best ways of working with them.
• It's Great if You Have (Good to Have).
• Proficiency in SQL, Tableau.
• Experience in the hotel or OTA industry.
• Experience in working with senior stakeholders.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

6 years required

Skills:

Finance, Project Management, Excel, English

Job type:

Full-time

• Collaborate with Supply Central Management and senior leadership to align on commercial excellence initiatives.
• Build consensus and foster partnerships across departments to achieve project objectives.
• Lead end-to-end project execution, from defining scope and metrics to piloting market tests and scaling globally.
• Deliver innovative solutions tailored to market needs, including launching new tools or initiatives (e.g., messaging apps).
• Execute hands-on tasks and delve deep into implementation to ensure project success.
• Leverage data to identify opportunities to boost team productivity and efficiency.
• Develop frameworks and business cases to drive strategic decision-making.
• Build and deploy dashboards, presentations, and tools to track performance and foster discussions.
• What You'll Need to Succeed (Must Have).
• A bachelor's or master's degree, preferably in a business or quantitative field (e.g., computer science, engineering, economics, mathematics, or finance).
• 6+ years of experience, ideally in top-tier consulting firms, global tech companies, or fast-growing startups.
• Expertise in project management, stakeholder management, planning, and execution with a strong focus on delivery and innovation.
• Ability to think strategically and creatively ("outside the box") and collaborate on innovative initiatives.
• Proficiency in Excel and PowerPoint with strong organizational skills to manage multiple tasks simultaneously under time constraints.
• Exceptional interpersonal skills to interact effectively with senior stakeholders (Director level and above).
• Excellent communication skills (written and verbal in English), with the ability to clearly convey project updates to various management levels.
• A proactive, agile mindset with the ability to adapt and thrive in a fast-paced environment.
• It's Great if You Have (Good to Have).
• Proficiency in SQL and Tableau for data analysis and visualization.
• Experience in the hotel or OTA industry.
• Prior experience working with senior stakeholders on complex projects.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Negotiation, Excel, Fast Learner

Job type:

Full-time

• Recovers overdue B2B payments from partners via calls and emails.
• Negotiating repayment plans, and encouraging partners to find alternative payment solutions.
• Meet the monthly assigned collection & outreach targets.
• Approach challenges in a passionate, innovative, and decisive manner.
• Possess excellent communication and negotiation skills, as well as an ability to work independently.
• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda.
• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system.
• Taking initiative and capable devising innovative solutions to enhance collection rates.
• Contribute with effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions.
• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc.
• What you'll Need to Succeed.
• 5-10 years of debt collection background. (minimum 3 years experience).
• Proficient in Microsoft excel.
• Must be confident, proactive and take personal ownership.
• Skilled in negotiation.
• Organized and detailed oriented.
• Approach challenges in a passionate, innovative, determine and decisive manner.
• Ability to work efficiently & independently, and to adapt to a fast-paced working environment.
• Passionate and a fast learner in line with Agoda values.
• Ability to problem solve and meet deadlines.
• Makati#Lahore#Karachi#Delhi#Mumbai#Bucharest#luxembourg#taipei#jakarta#warsaw#debtcollector#Financial#CreditController
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Research, Graphic Design

Job type:

Full-time

• Innovative Impact: Be at the forefront of e-learning development, using cutting-edge tools to craft engaging and interactive learning experiences that make a real difference.
• Career Growth: Collaborate with industry experts and stakeholders, gaining invaluable insights and experience that propel your career forward in the ever-evolving field of instructional design.
• Strategic Influence: Play a pivotal role in aligning training programs with AGODA's ...
• Creative Freedom: Enjoy the autonomy to bring your creative ideas to life, designing unique and effective training solutions that captivate and educate.
• Professional Development: Access continuous learning opportunities and resources to enhance your skills and stay ahead in the fast-paced world of e-learning.
• Collaborative Environment: Thrive in a supportive and collaborative team culture that values innovation, diversity, and the sharing of ideas.
• Global Reach: Work with a diverse, international team, expanding your professional network and understanding of global learning needs.
• Join us and be part of a team that values your creativity, expertise, and passion for learning. Transform your career while transforming the way people learn at AGODA.
• This position is open to international candidates. Relocation package and full visa sponsorship will be provided.***.
• Design and develop high-quality instructional materials including, but not-limited-to ILTs, Job Aids, and e-learning courses using Articulate RISE.
• Collaborate with subject matter experts to identify learning objectives and content requirements.
• Create engaging and interactive learning experiences that enhance knowledge retention and application.
• Conduct needs assessments and analyze learner feedback to continuously improve training programs.
• Ensure all instructional materials are aligned with AGODA's brand and quality standards.
• Manage multiple projects simultaneously, ensuring timely delivery and adherence to project timelines.
• Stay updated with the latest trends and best practices in instructional design and e-learning technologies.
• Monitor and evaluate the quality of developed learning solutions by following the set QC process.
• Through innovation and research / experimentation, determine the best mediums and modalities to share different forms of learning content.
• Report on analytics / data related to effectiveness of the learning solutions delivered.
• TTT Facilitation.
• Bachelor's degree in Instructional Design, Education, or a related field.
• Proven experience as an Instructional Designer, with a portfolio showcasing e-learning projects.
• Proficiency in Articulate RISE and other e-learning authoring tools.
• Strong understanding of instructional design principles and adult learning theories.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Experience in the travel or hospitality industry.
• Familiarity with Learning Management Systems (LMS).
• Graphic design skills and experience with multimedia tools.
• Proficiency in leveraging AI technologies to enhance learning outcomes, including the ability to integrate AI-driven outputs to personalize and optimize the learning experience.
• Why Join AGODA?.
• Be part of a global team that is passionate about travel and innovation.
• Opportunity to work in a dynamic and fast-paced environment.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• How to Apply: Interested candidates are invited to submit their resume detailing their experience and qualifications for the role. Please include a link to your portfolio showcasing your work with Articulate RISE.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Product Design

Job type:

Full-time

• Manage scope of work for your team, and you determine how to divide work amongst designers.
• Leading design strategy for complex initiatives and growing design leaders.
• Driving design vs business objectives and measurement alignment on core product initiatives that design team or product team drives.
• You ensure successful execution by your team. You surface and address questions, bottlenecks, dependencies, and conflicts as they arise, working with stakeholders when needed. You ensure high quality design decisions are made.
• You maintain and apply a process for effective design.
• You take steps to build a healthy, high performing, capability-complete team. You hire designers to fill open headcount. You foster a positive culture on your team.
• You coach and mentor your direct reports to make sure they hone their competencies and grow in their careers.
• Leading projects and groups to define and sell a coherent medium to long term vision, with milestones and short term actions to get there. Is building the design organization as a focus for wider company vision and strategy.
• You represent your team upwards to your manager: you ensure the team's priorities are well understood, you advocate for them, and you flag any underperformers, stakeholder misalignments, or other challenges they face.
• Partnering with a design leadership team to help shape management practices, and mentoring other design leaders to put those in practice.
• Leading design strategy for complex initiatives and growing design leaders.
• Leading through ambiguity, making use of your soft skills to persuade and build alignment with senior leaders around a vision and approach.
• Using holistic thinking to identify customer experience opportunities that create impact across the organization.
• Partnering with a design leadership team to help shape management practices, and mentoring other design leaders to put those in practice.
• Incorporating advancements in the field of product design to guide the skills and practices of our team.
• Developing a deep understanding of current native technologies and design patterns, and can guide your design team to use these in practice.
• Effective articulation of ideas and design solutions.
• Expressing feedback with kindness and candor.
• Tolerance for ambiguity and healthy curiosity.
• Translation of quantitative & qualitative insights into design decisions.
• Contribution to our culture: motivation, optimism, quality, integrity.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Data Analysis, English

Job type:

Full-time

• Investigate and analyze competitive gaps for our partners.
• Recommend actionable solutions based on data-driven analysis.
• Support Strategic Account Managers by initiating and managing escalations to various internal departments.
• Serve as a liaison between Strategic Account Managers and internal departments, ensuring effective communication and timely resolution of partner issues.
• Follow operational procedures closely, and continuously seek opportunities to improve them.
• Communicate clearly and effectively with internal teams and external partners.
• Maintain accurate, tidy, and concise documentation and reports.
• Strong ability to follow and improve operational procedures.
• Strong communication and interpersonal skills.
• Proficiency in data analysis and the ability to recommend feasible solutions.
• Meticulous attention to detail, ensuring all work is tidy, accurate, and concise.
• A collaborative mindset, with the ability to work effectively with various stakeholders and teams.
• A proactive approach to problem-solving and the ability to manage multiple tasks effectively.
• proficiency in MS office suite and reading data from visualization tools.
• Intellectual curiosity.
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business.
• Able to support Thailand market and following the business hours & public holidays in Thailand.
• Fluency in Thai language.
• Proficiency in English language preferred.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Quality Assurance, Assurance, Javascript

Job type:

Full-time

• Architecting and developing high-performance, cross-platform web applications.
• Leading the design and implementation of Backend-for-Frontend (BFF) services.
• Establishing and enforcing best practices for front-end testing and quality assurance.
• Driving initiatives to optimize Core Web Vitals and overall application performance.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in engineering roles.
• Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying on the cutting-edge of technological improvements and open source advancement.
• Advanced proficiency in modern JavaScript frameworks and state management solutions.
• Deep understanding of cross-platform development challenges and solutions.
• Extensive experience with Backend-for-Frontend (BFF) patterns and micro-frontend architecture.
• Expert-level knowledge of front-end testing methodologies, tools, and best practices.
• Proven track record of optimizing applications for Core Web Vitals and web performance.
• Strong understanding of web security, accessibility standards, and SEO best practices.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• A Master's or Ph.D. in a technical field.
• Deep understanding of React and state managers (Redux, Zustand, Valtio).
• Experience with C# and.Net Core.
• Experience with Kotlin or other JVM languages.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Excel, English

Job type:

Full-time

• Apply your knowledge and experience to recruit for Technology roles with ownership of end to end recruitment.
• Screen candidates and gauge both technical skills and chemistry of candidates for fit, and to understand candidate motivation.
• Make sure that targets are aligned, working closely with the Tech Sourcer, and doing your sourcing as much as possible.
• Brainstorm with the team and Hiring Managers on recruitment strategies.
• Produce results in an ambiguous and unstructured environment - we don't always have all the information and need to make decisions at speed.
• Work independently and autonomously while partnering with Tech Sourcers, Recruitment Coordinators, and the Tech Stakeholders.
• Use data in all you do - an excellent storyteller who can inform on market insights to help shape and drive recruitment strategy.
• Open to candidates starting in March/April*.
• 3+ years of corporate (in-house) technical end to end recruiting experience.
• Experience partnering with senior leadership, hiring managers, and all stakeholders of Tech to drive deliverables for the recruitment team.
• Experience recruiting for technical talent for roles in IT Security, Data Science, and Leadership roles in Back End engineering and Data Engineering.
• ATS experience with sourcing, monitoring, and managing candidates.
• Knowledge with MS Office, including Word, Excel, and Outlook.
• Boolean search expertise, job board sourcing, LinkedIn, Facebook, Twitter, and other sourcing tools.
• Strong communication skills in English (written and spoken).
• Bachelor's degree is required, or at least 3 years of experience working in recruitment.
• Greenhouse expertise.
• LinkedIn Recruiter expertise.
• Experience in a Product, E-commerce, OTA, or internet company.
• bangkok.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Legal, Statistics, SQL, English

Job type:

Full-time

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world's difficult problems by collaborating as needed across regions, product areas, and functions.
• Bachelor's degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Strong data skills.
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders.
• Experience developing and launching products.
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
• Hands-on mentality.
• MBA or Master's degree in Math, Economics, Computer Science or Statistics.
• Data tools - SQL, Python, R, or equivalent.
• LI-Hybrid.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Finance, Statistics, Excel

Job type:

Full-time

• Lead Planning and forecasting for one product in CEG and manage end to end interactions with Senior leadership, Operations, Finance, etc.
• Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/Messaging, and future additional channels.
• Communicate proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary.
• Collaborate with other departments, team managers, Operation Leaders to identify opportunities for improvement of resource utilization.
• Participate in workforce management-related projects with various teams within and outside CEG.
• Communicate with Senior leadership team and recommend actions related to forecasting and resource planning.
• Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve.
• EXPECTATIONS - BEHAVIORS AND VALUES.
• Behavior.
• Definition.
• Continuous improvement.
• Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit.
• Embraces and drives change, is open and supportive of improvement opportunities identified by others.
• Deliver better together.
• Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions.
• Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
• Enable others` success.
• Is committed to building and nurturing a culture of frequent feedback, coaching and career development.
• Provides clarity on accountabilities and goals and progress.
• Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the available data.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Create and execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practices attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Strong Excel skills and beginner SQL skills.
• Experience in Python or R is good to have.
• Understanding of data visualization tools like Tableau.
• We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

2 years required

Skills:

Product Development, Quantitative Analysis, Data Analysis

Job type:

Full-time

• Leadership & Strategy: Blend hands-on work with executive-level strategy. Roll up your sleeves, lead a team, and contribute to our growth.
• Project Delivery: Manage and standardize business case structures for product development, resource allocation, and strategic prioritization.
• Experimentation: Define success metrics, validate experiments, and foster an experimental mindset within teams.
• Forecasting & Insights: Provide macro-level business intelligence to prevent missed opportunities and drive commercial behaviors.
• Analytics & Alerts: Conduct quantitative analysis, data mining, and present business metrics. Build an end-to-end communication framework based on business value, effort, and urgency.
• Process Improvement: Drive efficiency across departments, optimize processes, and prioritize system enhancements.
• Reporting: Build dashboards, create internal and external reports, and present key datasets to enable efficient performance monitoring.
• Mentorship: Lead a team of experts and mentor team members across the chain and connectivity teams.
• 5+ years of leadership experience in analytics, data science, insights, or strategy.
• 2+ years of experience leading analytics, operational, product, or technical teams.
• Expertise in data analysis and visualization tools such as Excel, SQL, Tableau, Python, R, or similar.
• Strong knowledge of statistical modeling and machine learning.
• Proven ability to derive business insights from data and provide actionable recommendations.
• Excellent written, verbal, and interpersonal communication skills.
• Strong project management skills and the ability to multi-task, prioritize, and coordinate resources.
• Bachelor's degree in a business or quantitative field (e.g., computer science, mathematics, engineering, economics, or finance).
• Experience in articulating strategic issues and negotiating with C-level executives. Experience in leading strategy consulting projects is a plus.
• Proven track record of developing talent and managing teams.
• Ability and willingness to drive projects independently and engage stakeholders throughout the process.
• Master's degree in statistics, economics, mathematics, or a similar discipline.
• Experience in conducting A/B testing and experimentation.
• Experience in the travel industry, e-commerce, tech, or consulting.
• Why Join Us?.
• Impactful Work: Drive strategic initiatives and shape the future of our Supply department.
• Collaborative Environment: Work with diverse, cross-functional teams and top-level executives.
• Growth Opportunities: Develop your skills and career in a dynamic and supportive environment.
• Exciting Location: Experience the vibrant culture and opportunities in Bangkok, with relocation assistance provided.
• Ready to Make a Difference?.
• Join us and be part of an exciting journey to innovate and excel. Apply now to become our next Manager, Analytics & Insights!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Full Stack, GraphQL, Scrum, English

Job type:

Full-time

• Maintain ownership and responsibility of mission critical systems.
• Be hands on - build high volume platforms using cutting-edge technologies like React and GraphQL.
• Mentor and coach other software engineers.
• Be a major contributor to our agile and scrum practices.
• Design and lead crucial technical projects and initiatives cross teams and departments.
• Stay on the leading edge of technical know-how, industry trends and drive technical innovations.
• 8 years of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc.
• B.S. in Computer Science or quantitative field; M.S. preferred.
• Working experience with agile, analytics, A/B testing and/or feature flags, Continuous Delivery, Trunk-based Development.
• Excellent HTML/CSS skills - you understand not only how to build the data, but how to make it look great too.
• Excellent understanding of object-oriented JavaScript, TypeScript.
• You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack.
• Great communication and coordination skills.
• Excellent analytical thinking and problem-solving skills.
• You have a good command of the English language.
• Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions.
• Knowledge in one or more of the following: NoSQL technologies (Cassandra, ScyllaDB, ElasticSearch, Redis, DynamoDB, etc), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc).
• Working Experience with Containers and Dockerization, also K8S is a plus.
• Knowledge and hands on experience in CI/CD solutions would be a plus.
• Strong experience in all aspects of client-side performance optimization,.
• Extremely proficient in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
• Experience in multiple front-end platforms including iOS, Android, Web, and API services.
• Have worked on an app or internet company that is at scale with large numbers of users and transactions per second.
• Have experience in a data driven company with experience analyzing and working with Big Data.
• Lead teams and greenfield projects solving large system problems.
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

2 years required

Skills:

Finance, Accounting, Problem Solving, English

Job type:

Full-time

• Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy;.
• Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions;.
• Design and establish methodologies to conduct process assessments and business process and value stream mapping;.
• Establish a structured way to drive continue improvement culture within the organization and encourage innovation;.
• Develop and deliver business case justification for process improvement initiatives;.
• Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;.
• Collaborate with Fintech teams on design and implementation of digital solutions;.
• Ensure new processes are fully well deployed and embedded;.
• Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;.
• Establish a systematic way to maintain a business process inventory and central repository.
• Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge;.
• Support ad-hoc request/tasks.
• Bachelor's Degree in Finance, Accounting, or related discipline;.
• Minimum 5-7 years' experience in Finance Process improvement consulting or in-house Finance Operation Excellence; Finance Transformation.
• Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
• Solid experience in Business Process Management.
• Experience in building process inventory from scratch is a plus.
• Basic understanding of accounting principles and financial statements.
• Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must;.
• Minimum 2 years' experience in people management;.
• Strong logical thinking and problem solving skills;.
• Excellent communication and stakeholder management skills, strong English is a must; Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;.
• Ability to think out of the box and challenge the status quo;.
• Data driven and process oriented;.
• Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment;.
• Experience in Ecommerce industry is a plus.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Automation, Oracle, SQL

Job type:

Full-time

• API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
• Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
• Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
• Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
• Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
• Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
• Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
• Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
• Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
• Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
• Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
• Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
• Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
• Familiarity with project management methodologies (e.g., Agile, SDLC).
• Experience in data analytics or with other modules within Oracle Fusion ERP.
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Project Management, Energetic, Business Development, Korean, English

Job type:

Full-time

• Define, communicate and execute growth strategy for partnership business in South Korea in alignment with department and company visions.
• Deliver on country commercial and profitability targets through robust performance management to enhance profitability and drive competitive advantage.
• Lead and own establishing/maintaining robust relationships at higher level with key partners, influencing key partnership expansions, identifying significant opportunities and convincing/onboarding strategic partners on a large scale.
• Autonomously lead, design, and execute team-wide innovations, improvements, business experiment and share data-driven learnings and create frameworks to scale it across partners and markets.
• Successfully influence and manage key internal stakeholders, upwards and cross-functionally, to set and drive common objectives and achieve business impact.
• Coordinate with top management on strategic planning, objectives, and resource allocation to ensure the competitiveness of Agoda's and other Booking Holdings group companies' partnership products and services in the market.
• Effectively communicate business updates to senior leadership through Quarterly Business Reviews, Strategic Deep Dives and other ad hoc requests.
• 5-7+ years' experience in driving cross-functional initiatives with proven success record, in rapidly changing environment.
• General management in online industry, project management and consulting experience.
• Strategic thinker, strong numerical and analytical skills.
• Native-level fluency in Korean and strong proficiency in English, with the ability to navigate complex communication across both languages.
• Professional "get it done" attitude and work ethic.
• Resourceful, energetic, and self-driven personality.
• Ability to move fast, adapt well to and is energized by change.
• Relevant account management, business development experience highly valued.
• Experience in/have strong connection with online travel/ e-commerce/ metasearch preferred.
• MBA holder from a well-known institution preferred.
• International experience strongly preferred.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Accounting, Financial Reporting, Finance, English

Job type:

Full-time

• Work closely with other stakeholders in Company and lead financial reporting and operating functions to understand and assess the impact of Company's initiatives and projects.
• Manage and implement Company's initiatives and projects from finance and accounting perspective. This includes providing requirements, designing, and performing UAT, designing new workflow, monitoring post go-live processes, and troubleshooting.
• Identify and drive process and technology improvement opportunities.
• Provide report and analyze the Company's financial performance to support management decision making.
• Address Ad-Hoc requests and issues e.g. data extraction and/or analysis over the data, Risk and scope assessments over new initiatives.
• Coordination with the various operations and support units to ensure timely and accurate data is available for the preparation of financial information for internal and external reporting.
• Manage the day-to-day financial activities of the organization; control its financial resources, and ensure that all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.
• Trouble shooting problems that may occur including identifying impacts (including but not limited to financial reporting, real economic impact, operational impact). potential control gaps and/or deficiencies, areas of improvement.
• Supervise day-to-day operations and month-end closing for related area.
• Maintain the internal control environment in the Company's operations that are in compliance with corporate policy, Anti-Corruption control, and as well as SOX requirements etc.
• Provides oversight, training, and coaching to department associates.
• Perform other related duties as assigned.
• Bachelor's / Master's Degree in Accounting or Finance.
• 5-10 years of working experience include experience in finance operations (either accounts payable or accounts receivable functions), risk control or Finance functions with some experience at management level.
• Excellent interpersonal, communication, and analytical skills.
• Solid problem-solving skills with the ability to think outside the box.
• Dynamic and able to adapt to a fast-paced environment with growth mindset.
• Energetic, initiative with good communication skills.
• Experience in project management.
• Good command of both spoken and written English.
• Excellent leadership and team management skills.
• Skilled in presentation composition, communications technology including PowerPoint, and engaging, articulate audience presentations.
• Excellent computer proficiency, especially in Excel.
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management and internal control.
• It's great if you have.
• CPA and Audit background.
• Experience leading a team.
• Experience in payment solutions or credit card environment.
• Knowledge of SQL, and data analysis tools, Macro excel.
• Accounting experience in online travel agency business.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

1 year required

Job type:

Full-time

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Negotiation, Excel, Fast Learner

Job type:

Full-time

• Recovers B2B overdue payments from partners via calls and emails.
• Negotiating repayment plans and encouraging partners to find alternative payment solutions.
• Meet the monthly assigned collection & outreach targets.
• Approach challenges in a passionate, innovative, and decisive manner.
• Possess excellent communication and negotiation skills, as well as an ability to work independently.
• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda.
• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system.
• Taking initiative and capable devising innovative solutions to enhance collection rates.
• Contribute with effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions.
• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc.
• What you'll Need to Succeed.
• 5-10 years of debt collection background. (Minimum 3 years experience).
• Proficient in Microsoft excel.
• Must be confident, proactive and take personal ownership.
• Skilled in negotiation.
• Organized and detailed oriented.
• Approach challenges in a passionate, innovative, determine and decisive manner.
• Ability to work efficiently & independently, and to adapt to a fast-paced working environment.
• Passionate and a fast learner in line with Agoda values.
• Ability to problem solve and meet deadlines.
• Bangkok#Kualalumpur#Manila#Hanoi#Makati#Lahore#Karachi#Delhi#Mumbai#Bucharest#luxembourg#taipei#jakarta#warsaw#debtcollector#Financial#CreditController
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Branding, Marketing Strategy

Job type:

Full-time

• Develop and Implement Content Strategies: Create compelling content that engages B2B audiences, elevating brand awareness and reinforcing Agoda's value across multiple business units.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda's branding story and core strategies to partners and c-suite executives.
• Lead and Inspire Teams: Manage a dynamic content strategy team with wide range of sk ...
• Collaborate Across Departments: Act as a strategic advisor, collaborating with senior stakeholders to align content strategies with broader business objectives and uncover new opportunities for Agoda's B2B offerings.
• Analyze and Optimize Content: Collaborate with analysts to monitor content effectiveness and optimize strategies leveraging data insights on all communication to ensure maximum impact.
• Enhance Sales Materials and Strategy: Lead the development of sales collateral and communication strategies to support commercial objectives and enhance partner engagement.
• What You'll Need to Succeed.
• Extensive Experience: A minimum of 8 years in strategy/consultancy/product marketing or related roles. Experience in B2B marketing environment is a plus.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Experience in developing marketing strategy that aligns with business objectives and enhances brand narrative.
• Industry and product Knowledge: Familiarity with the tech and travel industry; experience in the online travel agency sector is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to leverage data to substantiate content strategies and value propositions.
• Leadership Capability: Experience in senior people management, with a track record of hiring, developing, and mentoring high-performing teams.
• Why Join Us?
• At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Software Development, Energetic, Statistics

Job type:

Full-time

• Own the product from concept to design, specification, implementation, and analysis.
• Gather and synthesize requirements and input from multiple stakeholders (internal product teams, engineers, business teams, etc.).
• Lead in-person conversations with internal customers to understand users, priorities, and feature considerations.
• Demonstrate strong leadership, organizational and execution skills, to drive product development projects from concept to launch, and operate in a fast- paced setting.
• Excellent leadership and communication skills. Expected to be asking questions, listening, driving team alignment, and influencing without authority across all levels of the organization.
• Bridge business and technical worlds very well, a good conceptual problem solver to articulate opportunities and solutions.
• Technical confidence. You'll need to work with senior/lead engineers to balance product velocity and technical debt tradeoffs.
• What You'll Need to Succeed.
• 3+ years technical product management experience in a fast-paced innovative environment, or significant technical management experience.
• 5+ years (in total) of technical experience in one or more areas: Software Engineering / Developer Experience - Software development innovation, engineering tooling products, developer lifecycle management across large organizations.
• Excellent interpersonal skills, energetic, and a self-starter.
• Excellent presentation skills.
• Strong organizational skills along with demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needs.
• Effective communicator (written and verbal). Able to communicate effectively with both business and technical teams.
• Demonstrated analytical and quantitative skills. You use data to make decisions and are comfortable gathering it yourself or working with others to gather it. (analytics, statistics, SQL, BI tools).
• A problem-solving mindset.
• The ability and positive mindset to "figure things out.".
• This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Big Data, Research, Statistics

Job type:

Full-time

• Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness.
• Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation.
• Work with developers and a variety of business owners to deliver daily results with the best quality.
• Research discover and harness new ideas that can make a difference.
• What You'll Need to Succeed.
• 4+ years hands-on data science experience.
• Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks.
• Significant proficiency in SQL and languages like Python, PySpark and/or Scala.
• Can lead, work independently as well as play a key role in a team.
• Good communication and interpersonal skills for working in a multicultural work environment.
• It's Great if You Have.
• PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields.
• Experience in NLP, image processing and/or recommendation systems.
• Hands on experience in data engineering, working with big data framework like Spark/Hadoop.
• Experience in data science for e-commerce and/or OTA.
• We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Full Stack, Javascript, Sass

Job type:

Full-time

• Maintain ownership and responsibility of mission critical systems.
• Guide one or more Agile teams to success.
• Get involved with full stack, server, and mobile app engineering and guide server, client, and infrastructure technical staff to the best solutions.
• Directly manage between 5 and 10 technology professionals and be responsible for their performance at the company.
• At least 3 years of experience managing engineering teams of 3 people and more, 5+ years of experience in software engineering.
• Proficient with web client-side technologies (React, Redux. state management, javascript, SASS, Performance optimization).
• Proficient in one or more mobile platforms (iOS, Android, Web).
• Extremely proficient in at least one programming language (JavaScript, Java, Kotlin, Scala, C#).
• Knowledge in scale, microservices and clean architecture.
• Extremely proficient in modern mobile and server coding and design practices, e.g., SOLID principals and TDD.
• Excellent people management and communication skills.
• B.S. in Computer Science or quantitative field; M.S. preferred.
• Deep experience in multiple platforms including Web, iOS, Android and API services.
• Have managed teams and been a key player at an Internet company that is at scale with large numbers of users and transactions per second.
• Have experience managing in a data driven company with experience analyzing and working with Big Data.
• Created new teams and greenfield projects solving large system problems.
• Previously worked with VP or Senior leadership at a large company.
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Automation, Data Analysis, ETL, English

Job type:

Full-time

• Analyze and understand B2B2C product data, and all related data flows and structures.
• Understand business requirements, analyze large data sets for patterns, visualize results in dashboards and presentations, develop data mart solutions, improve efficiency by automating business processes and become subject matter expert for B2B2C product data.
• Oversee end-to-end ownership of data projects and independently collaborate with eng ...
• Design and implement data pipelines and data warehouse architecture; centralize, automate and scale data creation, processing, and storage; optimize data warehouse performance and reliability.
• Explore and experiment in application development, to challenge existing development processes and drive data automation and usage.
• Ensure data quality and consistency; provide clean data models, that are scalable and useful for different stakeholders.
• Use business intelligence, data science, and visualization tools to build data products.
• Develop, maintain, standardize and improve data documentation.
• What You'll Need to Succeed.
• Bachelor's or advanced degree in Engineering or Information Systems, or other related fields. Internal.
• At least 5 years of experience as an Analytics Engineer or Data Engineer, or experience in the Data Analysis area.
• Excellent communication skills (both verbal and written in English), with proven ability to convey complex messages clearly to stakeholders.
• Must have Hadoop experience at least 3 years.
• Experience in ETL tools, data warehouse design, data modeling, and visualization.
• Strong SQL command and the ability to write complex queries on big data sets.
• Strong programming skills (e.g., Python, Java).
• Quick learner, analytical problem-solving aptitude, effective prioritization, proactive, "can do" mentality and strong attention to detail.
• High sense of ownership and growth mindset.
• A self-motivated, ability to work well independently and as part of a team.
• It's Great If You Have.
• Intellectually curious, fast and self-driven learner on areas including new business models, analytical techniques, technical skills etc.
• Experience with large scale data platforms (Hadoop, Impala, Spark, Vertica).
• Experience with software development processes for Agile/Scrum and CI/CD utilizing technologies such as GIT, Jenkins, Terraform.
• Experience with object-oriented/functional script languages, such as Python, Scala, C++ etc.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Data Analysis, SQL, Financial Modeling

Job type:

Full-time

• Lead your own team of analysts/managers on selected projects/requests from the top management.
• Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting.
• Conduct industry, and competitor data analysis to support the definition of priorities and key issues.
• Develop draft business strategies and share with corporate strategy function.
• Support the creation of high-quality materials for senior stakeholders for both internal and external audiences.
• Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls).
• Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required.
• Coach analysts/manager to draft SQL queries to gather data from multiple databases within Agoda/ work with the analytics team to gather the required information for the analysis.
• Experience working in a similar role, ideally in a technology or travel focused company.
• Degree in BS or BA required.
• 6-8 years of Consulting experience is a strong plus.
• Strong analytical and problem-solving skills.
• Strong financial modeling skills.
• Ability to think strategically, learn fast and understand new business dynamics.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Excellent ability to manage and influence senior stakeholders.
• Knowledge of SQL / Tableau or willingness to invest time to learn.
• This role will be based in Bangkok, Thailand. Relocation package will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Oracle, Project Management, Automation, English

Job type:

Full-time

• This role will require you to relocate to Bangkok, Thailand (Relocation support provided).
• In This Role, You'll Get To.
• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience.
• Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others.
• Support, enhance and/or optimize existing automated solutions and processes by solving technical issues.
• Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans.
• Explore out-of the-box solutions to solve complex business problems and address system limitations.
• Implement and test major system enhancements.
• Collaborate with our solutions team to design and implement custom applications.
• Skill up / coach more junior members of the team.
• Lead system-related trainings for Agoda employees and end-users across the People Team.
• What You'll Need to Succeed.
• At least 3 years of solid HRIS integrations experience (Workday experience required).
• Has strong experience with Workday Integrations and Reporting tools: PECI, Core Connectors, EIB, Studio, API, BIRT.
• Has strong knowledge in Workday Core HCM and other key areas (Business Processes, Security and other system configuration).
• Extensive experience in implementing and supporting PECI.
• Has strong experience in systems implementation and/or systems integrations.
• Has strong project management skills.
• Ability to manage stakeholder expectations.
• Ability to understand and explain key HRIS issues and address stakeholder requirements.
• Ability to leverage data to plan next steps.
• Familiar with agile methodology.
• Has good analytical and problem-solving skills.
• Fluency in English required.
• It's Great If You Have.
• Experience in automation tools and programming languages outside of Workday space (MS Power Apps, SQL, HTML).
• Presentation/Workshop facilitation.
• Possesses a global perspective and experience working with diverse cultures.
• Resilient, self-motivated, results-oriented and has a great sense of ownership.
• Collaborative and resourceful.
• Able to move fast, adapt to changes.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Full Stack, TypeScript, Industry trends

Job type:

Full-time

• Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions.
• Collaborate closely with product managers, designers, and cross-functional teams to define project requirements.
• Provide technical leadership and foster a culture of continuous learning and growth within the team.
• Identify and resolve technical challenges, debug complex issues, and optimize performance.
• Stay updated with the latest front-end technologies and industry trends, driving innovation within the team.
• Solid experience in front-end development using Typescript, React, and Redux.
• Strong leadership and mentoring skills, with the ability to guide and inspire a team.
• Excellent collaboration and communication skills, working effectively with cross-functional teams.
• Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala.
• Familiarity with Agile development methodologies.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

7 years required

Skills:

Product Development, Quantitative Analysis, Data Analysis

Job type:

Full-time

• General: This role is a blend of hands on 'in the business' and executive level 'on the business' work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
• Project Delivery: Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
• Experimentation: Define success, measure / validate experiments and help ingrain an ...
• Forecasting and Insights: Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
• Analytics & Alerts: Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
• Process Improvement: Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
• Reporting: Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
• Leadership: Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.
• 7+ years of leadership experience in analytics/data science/insights/strategy.
• 4+ years' experience leading analytics, operational, product or other technical teams.
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar.
• Strong statistical modelling and machine learning knowledge.
• Strong experience in finding data insights and provide business recommendation to the business.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Ability to multi-task, prioritize and coordinate resources.
• Strong program/project management experience.
• Bachelor's degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Experience in articulating strategic issues and negotiating with C-level executives - experience in leading strategy consulting projects a plus.
• People management - track record of developing stars.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Master's degree in statistics, economics, mathematics or similar discipline.
• Experience in conducting A/B testing experimentation.
• Travel industry / e-commerce / tech / consulting experience.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Job type:

Full-time

• Develop and Implement Content Strategies: Create compelling content that engages B2B audiences, elevating brand awareness and reinforcing Agoda's value across multiple business units.
• Craft Engaging Content: Collaborate with design and writing teams to produce high quality content through editing, proofreading, developing editorial calendar, delegate tasks and ensure deadlines are met.
• Lead and Inspire Teams: Manage a dynamic content strategy team with wide range of sk ...
• Collaborate Across Departments: Work closely with senior stakeholders to align content strategies with business objectives, identifying strengths and opportunities within Agoda's B2B offerings.
• Analyze and Optimize Content: Collaborate with analysts to monitor content effectiveness and optimize strategies leveraging data insights on all communication to ensure maximum impact.
• Enhance Sales Materials and Strategy: Receive feedback and generate ideas to increase partner engagement.
• Extensive Experience: A minimum of 5 years in content strategy or related roles. Experience in B2B marketing environment is a plus.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and product Knowledge: Familiarity with the tech and travel industry; experience in the online travel agency sector is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to leverage data to substantiate content strategies and value propositions.
• Leadership Capability: Experience in senior people management, with a track record of hiring, developing, and mentoring high-performing teams.
• Why Join Us?.
• At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Business Development

Job type:

Full-time

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value.
• Encourage program participation through focused project sprints.
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars.
• Use data and dashboards to prioritize tasks.
• Train and inform partners on our technologies, tools and models.
• Prioritize daily tasks, monitor results and track progress in internal systems.
• Respond to partners requests in a timely and effective manner.
• Minimum 3 years' experience working in business development or execution role.
• Demonstrates basic computer skills.
• Analytical skills desired.
• Analytical and proven track record in using data to drive achievements and make decisions.
• Intellectual curiosity.
• Autonomous and result driven (history of achieving ambitious targets).
• Ability to work under pressure in a competitive industry/rapidly changing environment.
• Strong communication and interpersonal skills, is able to have minimum of 10 meaningful conversations with partners per day.
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business.
• Equal Opportunity Employer.
• Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
• By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Legal, Compliance, Project Management

Job type:

Full-time

• Directly support and collaborate with the Principal Counsel, FinTech Legal, in solving legal challenges, defining recommended approach for the commercial stakeholders, and providing strategic legal guidance to enable compliant delivery of Agoda's FinTech/Payments-related products.
• Collaborate with Fintech Legal Team and other teams in various departments to contribute to projects delivery.
• Assist Fintech team with any legal tasks assigned.
• Reviewing, negotiating, and advising Fintech commercial team in relation to the contracting works with payment services providers or other financial services products provider.
• Document processes and decisions in knowledge repositories, frameworks, and policies.
• Ensure compliance of Agoda's global payment collections such as contribute to front-end, and horizons scanning, and propose risk mitigation steps.
• Develop and maintain best practices in standard contract templates and Fintech product terms and conditions.
• 3 - 4 years of experience in M&A transactions or regulated sectors (financial services and/or banking sectors) in an international environment. Having experience in Fintech and Payment is a plus.
• Bachelor's degree in law from accredited universities. Having US laws background is an advantage.
• Strong project management skills and comfortable with handling multiple tasks.
• Proactive, hands-on attitude, well-organized, with excellent writing and articulation skills.
• Creative thinker with problem-solving abilities, and eagerness to learn and grow as an individual contributor.
• Experience in advisory, research, and operationalizing financial licenses.
• Passion for e-commerce, FinTech and payments.
• Relocation is provided, with a preference for candidates based in Bangkok. Singaporean residents may remain in Singapore.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Usability Testing, Compliance, English

Job type:

Full-time

• Masters Degree or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field.
• 10+ years of relevant experience in consumer-facing business domains.
• Experience with Quantitative research. (Log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.).
• Experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
• Comfortable with planning, scoping, conducting, analyzing and communicating research.
• Experience in evaluating, negotiating, and working with external research vendors.
• Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
• Ability to demonstrate critical thinking beyond business requests.
• Is a great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders. (in English).
• Enjoys collaborative work in a dynamic, data-driven, and creative environment.
• Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals.
• Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business.
• Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams.
• Leads projects that are collaborations with other stakeholders.
• Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution.
• Expertise at evaluating research opportunities, particularly with ambiguous requests e.g. importance, urgency, and impact.
• Ability to manage, challenge and shape inbound research requests, and propose solid research projects or programs.
• Excellent project execution, while exploring alternate methods, mixed methods and innovative approaches.
• Deep understands of the pros and cons of quantitative and qualitative research - and use of this knowledge to direct projects to appropriate methods.
• Deep expertise in at least one domain (eg. Pricing), a user type (eg. Business traveler) or a method (eg. Diary Study), being the "go-to person" on the research team for this.
• Triangulation of findings, methods, and theories within a project to ensure reliability and depth of insight.
• Ability to maximize the value and efficiency of research by applying secondary research and expert inspection methods.
• Solid knowledge of various software tools common in the field (e.g. for surveys, diary studies, analysis), and ability to apply the right tool to the problem.
• Solid knowledge of GDPR, data compliance and ethics that is present in all of their activities.
• Drives cross discipline/department collaboration via research insights/activities.
• Collaborates efficiently with other researchers and other disciplines with clear commitment to shared ownership.
• Shows excellent communication skills; tailored communication style for different audiences, concise and to the point, open to take input and feedback.
• Contributes to the communication and implementation of agreed standards of research excellence across the organization.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Business Development, Product Development, Project Management

Job type:

Full-time

• Business Development: Build relationships and leverage partners to drive supply coverage and quality via commercial and technical innovation.
• Scoping: Build business cases for product development based on identified supply partnership opportunities.
• Project Delivery: Execute supply connectivity strategy leveraging internal and external resources.
• Experimentation: Test any technical or strategic changes through data driven experimentation.
• Minimum 5 years' experience working in sales, account management, project management or consulting roles.
• Analytical and proven track record in using data to prepare decision making and drive strategy and make decisions.
• Experience with one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, tableau.
• Ability to work and prioritize under pressure in a competitive industry/rapidly changing environment.
• Experience in building strong cross-functional relationships with stakeholders within the company.
• Excellent communication & presentation skills, up to C-level.
• Experience in the travel or OTA industry.
• Understanding of APIs and xml connections.
• We offer.
• Wholistic ownership and responsibility for your portfolio and scope.
• Visibility to C level / senior leadership, as you will work with external partners as well as internal (product, marketing, partner support, finance, legal).
• Access to Agoda leading edge supply & data technology.
• Mentorship + various opportunities for advancement throughout the business.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

2 years required

Skills:

Accounting, Procurement, English

Job type:

Full-time

• Government and external relations:Coordinate logistic arrangements for meetings and activities for Agoda executive level engagement with key government stakeholders.
• Support the execution of Agoda's government relations strategy.
• Support the execution of Agoda's public-private partnerships.
• Internal coordination:Support team's administrative tasks including but not limited to engaging with vendors, managing payments, cross-functional coordination with internal stakeholders, etc.
• Managing the calendar of the Director.
• Deliver team-building activities and strategy offsites.
• Prepare and provide translation support as needed.
• 1-2 years of work experience, ideally within a tech company, multinational environment, government agency, or non-profit organization.
• Excellent English and Thai communication skills, both spoken and written.
• Proven experience in managing administrative tasks, including basic financial management, accounting, procurement, and handling purchase requisitions.
• Strong organizational, time management, and administrative skills, with the ability to work independently.
• Keen attention to detail.
• A degree in social sciences, political sciences or economics.
• Experience in working with government entities or international organizations.
• Exposure to a multi-cultural work environment and/or the tech industry.
• Experience in procurement, payment, and contract management software preferred.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Korean, English

Job type:

Full-time

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
• We are looking for individuals that have an excellent command of spoken and written Korean & business level of English.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work rotating shifts.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Relocation/ visa support will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

English, Korean

Job type:

Full-time

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
• We are looking for individuals that have an excellent command of spoken and written Korean & business level of English.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work rotating shifts.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Relocation/ visa support will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Collaborate with finance, tech teams, product owners, and incident management to achieve operational excellence by reducing and detecting tech issues impacting finance systems.
• Lead efforts to reduce overall tech issues and incidents impacting finance systems, including upstream and downstream systems.
• Detect issues and incidents faster, ensuring timely mitigation by collaborating with the right teams.
• Act as the voice of finance to the tech team, ensuring all incidents are addressed comprehensively across all finance areas with minimal to no impact.
• Push for thorough root cause analysis and lessons learned to prevent recurring issues.
• Present incident trends and key issues (especially those impacting month-end closing) to senior leadership, clearly explaining the challenges faced, their causes, actions taken, and overall progress in reducing incidents.
• Define and implement metrics and methodologies to measure success in reducing incidents, improving detection, and enhancing resolution times.
• Address and reduce tech issues, continuously improving the ways to have stable and resilient finance systems, covering major areas of finance - Pay-in, Pay-out, chargebacks, Accounting, tax, Treasury and so on.
• Over 8 years in finance systems specially incident management with a focus on any one of the major finance domains (pay-in, pay-out, GL) in the tech and e-commerce sectors.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• A track record as a techno-functional expert in finance systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to influence decisions.
• A passion for investigating issues, identifying root causes, and driving resolutions.
• Strong ability to define and measure KPIs/metrics to track system performance and improvements.
• A solid understanding of risk and controls related to finance systems and processes.
• Capability to work alongside Product, Tech, and Finance teams on various incidents and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgments.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in finance cross-functions (Finance operations, treasury, etc.).
• Familiarity with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience working in data analytics.
• Experience working with Oracle Fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tools.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.