Get to Know Our Team

The People Team is dedicated to finding the most talented individuals worldwide and providing them with an open, collaborative workplace. By focusing on skill and potential, we've created a team of professionals who value equal opportunity and diversity. We facilitate a smooth transition to Agoda with assisted onboarding programs, and we continue to support and nurture our thousands of Agoda employees through outstanding learning programs and other forms of assistance. Our comprehensive benefits help ensure everyone stays strong, healthy, and happy during their time at Agoda. By leading ambitious change and making a positive impact on the lives of our employees, the People Team plays a crucial and rewarding role in the Agoda family.

The Opportunity

The selected Global Mobility Senior Specialist will be part of our growing Mobility Team, helping us scale and manage the day-to-day operations of our Mobility Services and Immigration program. You'll also lead projects involving multiple stakeholders across different areas of the business.

In this Role, You'll:

• Independently lead projects in subject matter expertise across multiple teams, identifying task innovations to improve work outcomes.
• Manage and coordinate global mobility services, including immigration and remote work support, mobility tax services, and vendor management, with a focus on business efficiency.
• Handle complex tasks related to immigration, remote work, mobility tax (new hires, international transfers, extensions), and business visas.
• Proactively provide insights and status updates to departmental managers and stakeholders.
• Collaborate with stakeholders to ensure employees join and relocate on time and with high satisfaction.
• Use creativity and critical thinking to improve processes and outcomes.
• Participate in and lead projects that enhance operational effectiveness across multiple functions.

What You'll Need to Succeed:

• At least 3-5 years of experience in global mobility services with a strong focus on Southeast Asia countries.
• Strong attention to detail and accuracy.
• Excellent communication skills, including fluency in English (additional language skills a plus).
• Resilience, with the ability to work under tight deadlines and handle high volumes of work.
• Proficiency in MS Products and an ability to challenge the norm.
• Ownership mindset, taking charge of problems and resolving them.
• Integrity, maintaining a high level of discretion, confidentiality, and ethics.
• Strong customer service skills, consistently delivering customer-oriented services to internal and external parties.
• Bachelor's degree required; a Master's degree is a plus.