Implementation Engineer

Purpose of the Role:

The primary objective of this role is to ensure the successful implementation of the requested product and maintain the entire test systems with appropriate configurations for the functional/automation team to conduct tests. This involves analyzing the product and configurations, understanding the required setup for various Amadeus products, and performing validation to ensure proper activation. The role also requires coordination and collaboration with cross-functional teams globally.

Main Responsibilities:

• Implementation:

• Analyze the product and implementation checklists.
• Understand the process of product implementation and activation.
• Organize and facilitate meetings with various teams to determine the configuration, setup, methods, and tools needed to assist QA in performing their system and end-to-end tests.
• Be responsible for data management and maintenance activities, starting from product activation and implementation.
• Conduct functional testing of the product as part of regression and release test campaigns.
• Manage and implement dashboard requests for product implementations and activations.

• Test System Management:

• Ensure the availability of correct and appropriate data for QA to perform their tests successfully.
• Collaborate with R&D for environment and configuration setup.
• Participate in the delivery sessions of new releases of Sell Connect, with a clear focus on testability in the ecosystem environment of a set of customers.
• Document software defects and provide steps to reproduce the defects to the development team with necessary information to fix them.
• Verify the readiness of the test environment and test data.
• Organize meetings with development and product definition teams to determine the configuration, setup, methods, and tools needed to perform functionality tests.
• Maintain effective communication with development and dependent stakeholders.
• Ensure that new or enhanced development of Sell Connect or any development performed by TRD delivery is tested in the ecosystem of the main customers/market. Provide data knowledge necessary for customer product activations, data updates in the test environment, and operational support to Quality Engineers and customers' UAT to ensure testing in an environment as close as possible to the customer.

• Knowledge Sharing:

• Actively participate in and contribute to test closure phase activities.
• Provide support and guidance to QA engineers.
• Share knowledge of expertise areas with the QA community.

• Functional Expertise:

• Implementation knowledge/experience in the travel domain.
• Agile methodology.
• Testing process.
• SQL.
• GDS (Global Distribution System) (Amadeus is an added advantage).
• Functional/web service testing.
• ALM (Application Lifecycle Management).

Relevant Experience:

• Good knowledge of configuration and setting up the test environment for Backend & GUI applications.

• Experience with any Automation Tool and Scripting Language is beneficial.

• Experience in product implementation activities is beneficial.

• Previous experience working with large data/configurations.
• Ability to learn complex products and interactions within the ecosystem of the main customers.
• Proficient knowledge of reservations applications and SECO front-end (Amadeus).
• Knowledge of Global Distribution System (Amadeus) and/or NDC (New Distribution Capability) is advantageous.
• Experience in the travel domain is advantageous.

What we can offer you ?

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion