Job Descriptions:
 Oversee Last-Mile Delivery operation, to ensure orders delivered as schedule and service standard
 Collaborate with Business units: Store Operation, Shopping Online (SPO), Donjai (DJI) as necessary to support
Business growth
 Work with third- party logistics providers to align delivery processes, and ensure operation activities are met to business
requirements
 Set KPI and provide improvement plan for the efficiency, quality and cost- effectiveness
 Lead discussion on Last- mile delivery Performance and provide solutions for service improvement as monthly basis
 Prepare and manage budget for Last-miles operation, and report on cost effectiveness
 Review customer complaints or issues related to Last-mile deliveries, ensuring prompt resolution and maintaining
customer satisfaction
 Support on data analytic for Annual bidding

Job Qualifications:
 Bachelor degree or higher in Supply Chain & Logistics, Engineering or relate filed.
 Background in Last-mile operation management 5 Years
 Background in Retail Business al least 3 Years
 Proven ability to lead team, and 3PLs management
 Good Command in English (Speaking, Writing)
 Work independently under pressure
 Analytical & logical thinking
 Negotiation and interpersonal skill