• Responsible to management the needs of Partners, Sales team and distribution support for issue reported and provided solution for NB Process and related.
  • Organize resources to do quality check of NB process such as Counteroffer for CL, money remaining remaining from settlement, source of payment, assignee for CL etc.
  • Evaluate the new business process with effected with Underwriting SLA such as AFI, changing the application information.
  • Reconcile information to ensure correctness and accuracy
  • Monitor and Handle NB Process inquiry service from call center, sale support team, sale distributors via Salesforce, e-mail and MS team.
  • Be able to promptly address the issue in new business process and make quick decision to resolve problem effectively
  • Negotiate to fully enable the solution that create best practice and supports specific business requirement with IT and related functions.
  • Build relationship and develops partnership with sales team/sales support to drive the collaborative achievement of production targets
  • Manage all cancellation process payment transactions of new business premium refund to customers within SLA and be accurate.
Skills required
  • Salesforce
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Senior Management
Job type
  • Full-time
  • apply job FWD 1
  • apply job FWD 2
  • apply job FWD 3
  • apply job FWD 4
  • apply job FWD 5
  • apply job FWD 6
  • apply job FWD 7
  • apply job FWD 8
  • apply job FWD 9
  • apply job FWD 10
  • apply job FWD 11
  • apply job FWD 12
  • apply job FWD 13
  • apply job FWD 14
  • apply job FWD 15
  • apply job FWD 16
  • apply job FWD 17
keyboard_arrow_right

Company overview

Size:1000-2000 employees
Industry:Insurance
Location:Bangkok
Website:www.fwd.co.th
Founded in:2013
Ranking:4.5/5

About FWD Group

FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel a ...

Read more

Why join us:

At FWD Thailand - we’re proactive, open, committed, caring and innovative. We also provide a caring environment for all the members of the staff and believes that everyone is equally important in driving the company’s success. Over the years, “Celebrate living” has always been our core initiative ...

Read more

Head office: No. 6 O-NES Tower, 4th, 22nd-23rd Floors Soi Sukhumvit 6, Khlong Toei Sub-District, Khlong Toei District, Bangkok 10110
Display map

Benefits

  • Five-day work week
  • Learning & Development Opportunities
  • Annual bonus
  • Company phone
  • Dental Insurance
  • Employee discount
  • Flexible working hours
  • Health Insurance
  • Hybrid Working
  • Maternity leave
  • Paid holidays
  • Performance bonus
  • Phone Allowance
  • Professional development
  • Provident fund
  • Remote work
  • Social Security
  • Transport Allowance
  • Travel Allowance
  • Travel Insurance
  • Company uniform
  • Corporate Social Responsibility Initiatives
WorkVenture gives you an inside look at what it's like to work at FWD Life Insurance PCL, office & team photos, reviews and more. This is the FWD Life Insurance PCL Company Page. All content is posted anonymously by employees currently or previously working at FWD Life Insurance PCL.Apply to AMS InternationalApply to PantipApply to ITTPApply to WV