Apply now to 16 new job positions at FWD Life Insurance PCL

apply job FWD 1

Skills:

Assurance, Compliance, Problem Solving, Data Analysis

Job type:

Full-time

Salary:

negotiable

  • Perform effective quality assurance (QA) process to monitor Identify opportunity for service quality improvement of all team within Operations and deliver practical solutions and methodologies to solve complex business issue.
  • Record the to-do list and result of recommended actions to the follow up document to ensure that all agreed actions per auditor's recommendations or compliance's review will be finished at agreed timeline.
  • Establish analysis report for the technical review and the progress of technical com ...
Today
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apply job FWD 2

Skills:

Social media, Analytical Thinking, Leadership Skill, Good Communication Skills

Job type:

Full-time

Salary:

negotiable

  • Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
  • Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
  • Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
Today
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apply job FWD 3

Skills:

Legal, Data Analysis, Analytical Thinking

Job type:

Full-time

Salary:

negotiable

  • Conduct professional investigative interviews and investigation on material fraud incident where required.
  • Liaison with relevant departments/units for fraud resolution, customer recovery, disciplinary action, financial damage recovery, and legal action.
  • Conduct irregular pattern study, trend and data analysis to proactive respond and prevent fraud possibilities.
Today
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apply job FWD 4

Skills:

Analytical Thinking, Problem Solving, Data Analysis, User Experience (UX)

Job type:

Full-time

Salary:

negotiable

  • Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
  • Map end-to-end customer journey catering for unique interaction across touchpoints, assess "Moment of Truth" and identify key customer pain points.
  • Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
Today
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apply job FWD 5

Skills:

Salesforce

Job type:

Full-time

Salary:

negotiable

  • Responsible to management the needs of Partners, Sales team and distribution support for issue reported and provided solution for NB Process and related.
  • Organize resources to do quality check of NB process such as Counteroffer for CL, money remaining remaining from settlement, source of payment, assignee for CL etc.
  • Evaluate the new business process with effected with Underwriting SLA such as AFI, changing the application information.
1 day ago
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apply job FWD 6

Experience:

5 years required

Skills:

Single License, Service-Minded, Good Communication Skills, Able to work as a shift, English, Thai

Job type:

Full-time

Salary:

negotiable

  • Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
  • Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
  • Support the project implementation and perform any extra job assigned.
3 days ago
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apply job FWD 7

Experience:

3 years required

Skills:

PowerShell, Python, Amazon AWS, Microsoft Azure, English, Thai

Job type:

Full-time

Salary:

negotiable

  • Design, operate and maintain IT system and Infrastructure on both private cloud and public cloud in accordance with FWD standards and policies.
  • Work with project owner and stakeholders to support an application hosted at on-premise data centers and public cloud providers.
  • Consult with project owner and stakeholders on deployment design, implementation, monitoring and optimization within cloud platforms.
3 days ago
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apply job FWD 8

Skills:

Product Development, Budgeting, Compliance, English

Job type:

Full-time

Salary:

negotiable

  • Requirement Analysis: Understand functional, non-functional, and integration requirements to ensure business needs are fully captured.
  • Architecture Discipline: Follow proper architecture discipline to translate business requirements into application and system design.
  • Technology Selection and Prototype: Propose and select the most appropriate technology for solutions, Implement prototype development to validate new technologies and use-cases.
5 days ago
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apply job FWD 9

Skills:

Accounting, Research, Financial Reporting

Job type:

Full-time

Salary:

negotiable

  • Make initiatives of Investment team happen and implemented as per agreed timeline.
  • Interact with all relevant party/vendor e.g. group office, external consultant to drive project implementation into success.
  • Research and provide any information to support new investment asset/ new initiative FWD investment strategy.
7 days ago
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apply job FWD 10

Experience:

10 years required

Skills:

Product Development, Research, Data Analysis, Management, English

Job type:

Full-time

Salary:

negotiable

  • Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
  • Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
  • Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
8 days ago
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apply job FWD 11

Skills:

Product Development, Product Owner, Good Communication Skills, Management

Job type:

Full-time

Salary:

negotiable

  • Work closely with Product Development team to understand & refine product concepts/features and provide implementation feasibility/impact assessment and timelines.
  • Translate product concepts/features into product specifications for system implementations
  • Serve as Product Owner (PO) of Product Development Pipelines.
11 days ago
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apply job FWD 12

Skills:

Accounting, Teamwork, Problem Solving

Job type:

Full-time

Salary:

negotiable

  • Perform daily and monthly insurance transactions both manual booking and text file from related under responsible areas system within timeline and reach 100% accuracy.
  • Detect the error on GL booking transactions for all monthly closing transactions in part of all insurance transactions both STAT and IFRS which related under responsible areas.
  • Supervise and response back on coming from Operations team, Sales channel and related functions to the service providing to policyholder, sales compensation within agre ...
12 days ago
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apply job FWD 13

Skills:

Problem Solving, Management, Analytical Thinking, Market Research

Job type:

Full-time

Salary:

฿90,000 - ฿100,000, negotiable

  • Lead the alignment of key strategic distribution actions and business matters among partners, Distribution Channel Heads, and supporting stakeholders to ensure the progress and completion per agreements.
  • Manage the key partnership meetings; chaired by CBO and Senior Management of the partners to support business performance management, strategic directions, and key operating issues handling.
  • Work with CBO, CPDO, and CDSO in defining and managing the partnership relationship ...
12 days ago
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apply job FWD 14

Skills:

Finance, Data Analysis, Problem Solving, Business Development

Job type:

Full-time

Salary:

negotiable

  • Assist in all EV-related tasks, projects, and operations.
  • Work closely with Senior Embedded Value Analyst on assignments related to Embedded Value, including but not limited to.
  • EV planning and reporting, including comprehensive analysis on EV movement and potential headwinds / tailwinds.
12 days ago
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apply job FWD 15

Skills:

Data Analysis, Business Development, Analytical Thinking

Job type:

Full-time

Salary:

฿60,000 - ฿75,000, negotiable

  • Provide sales insights and recommendations in preparing Business Plan to design appropriate key drivers, target, and KPI for all sales channels.
  • Digest Business Plan to a granular level, develop plans and KPIs to materialize strategy in a business and functional level for achieving target.
  • Allocate target for each KPIs, monitor, and develop & run forecasting models to identify gaps or potential threats and alert Management accordingly.
12 days ago
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apply job FWD 16

Experience:

7 years required

Skills:

Public Relations, Business Development

Job type:

Full-time

Salary:

negotiable

  • Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
  • Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
  • Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
13 days ago
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Benefits

  • Five-day work week
  • Learning & Development Opportunities
  • Annual bonus
  • Company phone
  • Dental Insurance
  • Employee discount
  • Flexible working hours
  • Health Insurance
  • Hybrid Working
  • Maternity leave
  • Paid holidays
  • Performance bonus
  • Phone Allowance
  • Professional development
  • Provident fund
  • Remote work
  • Social Security
  • Transport Allowance
  • Travel Allowance
  • Travel Insurance
  • Company uniform
  • Corporate Social Responsibility Initiatives