Skills:

Accounts Payable, Compliance, Accounting

Job type:

Full-time

• Review accounts payable transactions, other related expense, CAPEX and tax to ensure the payment transactions are accurate, timely deliver, and compliance with accounting policy, Thai GAAP and IFRS.
• Audit expense report for compliance with company's policies and process expense report payment request generation.
• Proactively engage with internal team and Group Office for CAR approval process.
• Review the control of payment in PTP to ensure the operations are smoothly and initiate to improve working process.
• Manage relevant account reconciliations on a timely basis.
• Lead to generate IFRS17 expense allocation to ensure booking OPEX/CAPEX, allocation, reclassification related to IFRS17/TFRS17 are done properly per GAAPs.
• Support on queries on incurred OPEX / CAPEX to understand impact to CSM of each group of product by each cohort.
• Initiate and implement improvement for coming faster close.
• IFRS17 project.
• Support Gemini and IPO and ICFR per group office requirement.
• Prepare report required by management and support auditors.
• Coordinate with Revenue department for any tax to audit.
• Involving to new project and enhancing system in the part of
• Payment.
• Proactively engage with internal and external teams and address their needs and queries.
• Take full managerial role in managing own team by building people engagement through communication, recognition, learning, and development.
• Help department head establish a continuous improvement culture within the team.
• Play a leading role in team meetings, team building activities and knowledge sharing sessions.
• Support ac-hoc assignment where required.

Skills:

Product Owner, Software Development, English

Job type:

Full-time

• Collaborate with internal and external stakeholders to develop and execute project and/or product roadmaps.
• Work closely with project members in providing leadership and acting as a primary communicator to link among the teams as well as organizing the teams performance and project activities, such as project decision making and buy-in from the stakeholders.
• Prioritize and maintain the sprint backlog together with relevant documents for assigned project products with the aim of balancing the requirements of stakeholders and ...
• Stay up-to-date with AI and Generative AI technology in order to educate related parties, define opportunity statement, adopt innovations and improve business operations timely in the company.
• Provide unified direction and be accountable for the success of the projects as a frontman or center of Gen AI initiatives development cycle.
• Propose the methodology to measure business impacts and present benefit realization as a result of Gen AI innovations and projects.
• Gather user feedback, identify areas of improvement, and continuously evaluate the performance and impact from AI models.
• Bachelor degree in any areas (IT or technical field is a plus).
• Certification / License in ECBA, CCBA, CBAP or other Business Analysis certification is a plus.
• At least 5 years of work as a business analyst in IT related filed and at least 2 years on agile software development teams.
• Experience in insurance industry is preferred.
• Excellence communication in Thai and English.

Skills:

Automation, Software Development

Job type:

Full-time

• Responsible in driving full automation of Business Process, Software QA and Requirement automation with practice.
• Participate in related activity to establish effective automation solution to the business.
• Take a lead role to coordinate and implement processes to deliver automation pipeline which runs automatically with all application/systems.
• Create knowledge base and perform knowledge sharing to drive organization upon automation capability.
• Integrate proper technology to create effective communication and operation.
• Ensure productivity related to automation to be delivered with high velocity.
• Perform activities assigned by supervisor.
• Bachelor s Degree in computer science, computer engineer or computer related field .
• Minimum 2 years experience in Life insurance. Experience in Software Development.
• Minimum 1 years experience in software-based automation.
• Experienced Automation development, Robot Framework, Jmeter, Cucumber, UiPath and CI/CD Tools knowledge.
• Agile working experience preferred.
• Total minimum 5 years experience in IT field.
• Good communication in Thai and Engish.
• Able to work under pressure and tight deadline.

Job type:

Full-time

• Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
• Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
• Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
• Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
• Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
• Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
• Work with cross function within organization in role areas.
• Maintain good relationship with journalist insurance sector and other sectors in the role areas.
• Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
• Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
• At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
• S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.

Skills:

Product Development, Research, English

Job type:

Full-time

• Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
• Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
• Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
• Coach and build human capabilities to have a deep understanding of what customers need and expect, and be able to translate into action plan for each customer segment, estimate ROX, through to execution.
• Supervise all customer communication approval to ensure clarity and best CX.
• Work with people culture to infuse CX culture into FWD TH through CX pillars, company goals, customer community, PCD, clarity guideline to achieve FWD goal as to be customer-centric brand.
• Manage team and ensure good employee experience through communication, recognition, motivation and development to increase team engagement.
• Bachelor or Master Degree in business related field with strong academic background from reputable university.
• Design thinking will be advantage.
• At least 10-12 years of experience and proven success in team management, customer experience, product development, customer research and analysis.
• Good Communication in Thai and English.