Bitkub Online Co., Ltd., also known as Bitkub Exchange,
Bitkub Exchange was established as a digital asset platform on 29 July 2016, licensed by the Ministry of Finance and regulated by the Securities and Exchange Commission (SEC), secured with ISO 27001 standards and advisors who are ready to provide customer advice. The first day of operation of the company is on 9 May 2018.

Roles & Responsibilities of a Release Management

1. Release Planning and Coordination
   • Rollout Planning: Develop detailed rollout schedules in collaboration with engineering teams, defining milestones, essential tasks, and dependencies.
   • Stakeholder Communication: Coordinate with relevant stakeholders (e.g., Engineer, SRE, Platform, and POs) to keep everyone aligned on release timelines, expectations, and associated risks.
   • Documentation and Compliance: Ensure all release documentation, including change logs and rollback plans, is updated and stored according to company policies.
2. Change Management
   • Change Request (CR) Management: Review, prioritize, and track CRs, coordinating with engineering and product teams to assess risks, impacts, and implementation needs.
   • Change Advisory Board (CAB) Coordination: Act as the primary liaison with CAB, presenting fundamental changes, risk assessments, and mitigation plans to gain approval.
   • Incident and Risk Management: Identify and mitigate risks related to release changes, ensuring backup plans are in place for critical changes.
3. Service Delivery Oversight
   • Service Quality Monitoring: Oversee post-release monitoring, working with the SRE and platform teams to measure service stability and performance after rollout.
   • Continuous Improvement: Gather feedback after releases to identify pain points, process bottlenecks, or improvement opportunities for smoother future releases.
   • Operational KPI Tracking: Track services delivery KPIs, such as release frequency, success rate, and deployment downtime, to assess the efficiency and quality of the release process.
4. Cross-Functional Alignment and Support
   • Collaboration with Product Owner: Work closely with POs to ensure release timelines are aligned with product roadmaps without impacting PO focus on strategy.
   • Support Engineering Teams: Coordinate with technical teams to align release readiness, including final testing, pre-release verification, and sign-offs.
   • Incident Response Coordination: In the event of a critical post-release issue, coordinate rollback or patch deployment, minimizing service disruption.

Key Success Criteria for a Release Management

• Smooth and Timely Releases: Releases happen on time with minimal disruptions, and issues are quickly resolved if they arise.
• Effective Risk Management: Risks are well-identified and mitigated, with clear backup plans.
• Stakeholder Satisfaction: POs and engineering teams have fewer operational interruptions, allowing them to focus on core product and development tasks.
• Continuous Improvement: Consistently applies feedback to optimize the release process, reducing the likelihood of incidents and improving overall service quality.

Day-to-Day Workflow of a Release Management

1. Morning Syncs with Cross-Functional Teams: Daily check-ins to discuss ongoing changes, upcoming releases, and any roadblocks or urgent change requests.
2. Release Readiness Reviews: Organize and lead release readiness reviews to ensure all aspects (testing, documentation, approvals) are completed before deployment.
3. Change Advisory Board (CAB) Meetings: Regularly coordinate with the CAB to review changes, get necessary approvals, and discuss high-risk changes.
4. Post-Release Monitoring: Oversee initial monitoring post-release, working with SREs and platform teams to track system performance and user impact.
5. Process Improvement: Analyze feedback from recent releases to identify improvement areas, scheduling post-mortem reviews as needed.

Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.