Position Summary:

• This person will report to Invoice Collection team leader and will work with tenured Data Operations team members.
• This position is responsible for numerous data related tasks focused on APAC markets.
• This includes coordinate collection of incomplete data as well as managing the internal ticketing system including responding to customers as required
• Additional tasks include but are not limited to data entry, data audit, etc.

Position responsibilities:

• Learn about the business, department and associated processes and tools.
• Effectively communicate Schneider Electric expertise to internal and external clients.
• Day to Day Tasks:

• Upload of electronic data files and to resolve any uploading errors
• Coordinate collection of incomplete data
• Coordinate data entry of manual invoices
• Process invoices and meter data into the IT Systems, ensuring data is entered correctly and in a timely manner
• Ensure that network rates and tariff tables are accurate and up to date
• Following up and closing out data management issues with customers, energy retailers and other data providers
• Manage the internal ticketing system including responding to customers as required
• Manage the implementation of network tariff changes and demand resets

• Adhere to Schneider Electric processes.
• Other duties as assigned.

Essential skills and qualifications:

• Thai nationality
• Bachelor’s degree, or equivalent experience
• Strong English skills, both written and verbal
• Proficient in computer technology and Microsoft Office Products, in particular Excel
• High commitment to company vision and values

• Strong analytical skills
• Inquisitive – willing to investigate to find answers to problems
• Ability to organize and manage multiple priorities; self-motivated

• Provide excellent customer service internally and externally
• Work well on teams, within and outside of function

Non-Essential Skills

• Additional languages (Chinese, Japanese & Korean)