• Receive in-bound calls from customers regarding after-sales service.
  Perform after-sales service tasks to customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchased, replace products for customers in case it’s defective.)
  Resolve customer complaints and issues, offering appropriate solutions in a timely and efficient manner.

• Multitasking skills

• Thai national
• Highschool diploma

• Fluency in both Thai and English (CEFR B2 above) is required, including reading, writing, and speaking skills.

• Work Location: Onsite

Working Shift & Day:

• Shift pattern and day will be provided in advance

• Shift starting time from 09:00 to 12:00

• 1 month training

• Work day can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be a rare occasion where weekly off is split)

• Monthly KPI & Attendance incentives

• Medical/Accident Insurance