About FWD Group

FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

Job Purpose:

Monitor sales performance & strategic KPIs to identify gap, opportunities, or threats and alert Management along with recommend strategy action to achieve Company target.

Key Responsibilities:

• Create granular strategic approach in a business and functional level for execution
• Design and review leading and lagging KPIs that aligning with Business Plan as an early warning signal
• Allocate target for each KPIs, monitor, and develop & run forecasting models to identify gaps or potential threats and alert Management accordingly
• Equip with an immersed understanding in partners’ sales patterns and strategic focus to develop joint plan and avoid the conflict of interest and focus between partners
• Explore on both internal and external factors and seek for opportunities area for sales improvement
• Collaborate with Business Analysis and Management Report team to identify root cause and provide short-term strategic solutions to Sales Head and partners
• Continually update tracking model by aligning with current strategic focus and direction from Management

Baseline Qualifications:

• Bachelor's degree or higher in Business Administration, Statistics, Economics or related fields
• Minimum 5 years' experience in sales performance & strategic KPIs or related fields
• Business analysis and presentation skills, and data driven with advanced Microsoft Excel
• Good command in English both verbal and written
• Proactive, Open, Caring, Committed, Innovative