Job Description

End-to-End Seller Program Operations:
o Own and manage the entire lifecycle of the seller program, ensuring all tasks are executed from start to finish in an organized manner.
o Coordinate with relevant stakeholders to follow up on action items, ensuring deadlines are met.
o Clean, maintain, and input data to support the program's success.
o Ensure that all seller-related data and documentation are up to date and accurate.

Seller Target Setting:
o Support the commercial team in the process of setting seller targets, ensuring targets are realistic, aligned with business goals, and approved within the necessary timelines.
o Assist in gathering the required data and inputs to facilitate target setting and approval processes.

Program Seller List Management:
o Manage and update the program seller list, ensuring that all changes and updates are processed in a timely and accurate manner.
o Respond to requests for changes to the seller list from stakeholders and ensure all adjustments are reflected across relevant systems.
o Maintain the integrity and accuracy of all relevant data tables, dashboards, and reports related to the seller list.

Permissions Management:
o Manage the permissions list for the commercial team and relevant stakeholders, ensuring appropriate access to dashboards and internal tools.
o Monitor and manage access levels to ensure that the right people have the right permissions to view and interact with internal resources.

Data Management:
o Support the commercial team by maintaining input trackers and collating data from various sources.
o Clean and organize incoming data to ensure it is ready for analysis and reporting.
o Track and maintain the accuracy of all data inputs related to seller performance and program activities.

Program Seller Performance:
o Extract and analyze seller performance data for quarterly business reviews.
o Identify and flag poor performers who fall below set performance benchmarks.
o Present performance insights, highlighting key trends and opportunities for improvement.

Operational Support and Troubleshooting:
o Ensure all Standard Operating Procedures (SOPs) are followed by stakeholders, ensuring consistent and efficient execution of tasks.
o Troubleshoot issues faced by local or regional teams, providing support to resolve challenges in the seller program's operations.

Job Requirements

• Bachelor’s degree in Business, Operations, Data Management, or a related field.
• 1-3 years of experience in program operations, data management, or related roles.
• Strong organizational and multitasking skills with attention to detail.
• Experience working with dashboards, data tables, and internal tools.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); experience with data management tools is a plus.
• Strong communication skills, with the ability to collaborate across different teams and stakeholders.
• Analytical mindset with experience in data cleaning and reporting.