ประเภทงาน:

งานประจำ

• The Regional Top Seller Programs team overlooks and steers seller programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), Top seller programs include Core Programs (JBP/KBP/SBP) as well as Tactical Programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), created with the objective of growing sales and securing seller investment to platform.
• This role will report directly to the Program Lead of KBP/SBP to execute operational tasks required of each seller program.
• o Own and manage the entire lifecycle of the seller program, ensuring all tasks are executed from start to finish in an organized manner.
• o Coordinate with relevant stakeholders to follow up on action items, ensuring deadlines are met.
• o Clean, maintain, and input data to support the program's success.
• o Ensure that all seller-related data and documentation are up to date and accurate..
• o Support the commercial team in the process of setting seller targets, ensuring targets are realistic, aligned with business goals, and approved within the necessary timelines.
• o Assist in gathering the required data and inputs to facilitate target setting and approval processes..
• o Manage and update the program seller list, ensuring that all changes and updates are processed in a timely and accurate manner.
• o Respond to requests for changes to the seller list from stakeholders and ensure all adjustments are reflected across relevant systems.
• o Maintain the integrity and accuracy of all relevant data tables, dashboards, and reports related to the seller list..
• o Manage the permissions list for the commercial team and relevant stakeholders, ensuring appropriate access to dashboards and internal tools.
• o Monitor and manage access levels to ensure that the right people have the right permissions to view and interact with internal resources..
• o Support the commercial team by maintaining input trackers and collating data from various sources.
• o Clean and organize incoming data to ensure it is ready for analysis and reporting.
• o Track and maintain the accuracy of all data inputs related to seller performance and program activities..
• o Extract and analyze seller performance data for quarterly business reviews.
• o Identify and flag poor performers who fall below set performance benchmarks.
• o Present performance insights, highlighting key trends and opportunities for improvement..
• o Ensure all Standard Operating Procedures (SOPs) are followed by stakeholders, ensuring consistent and efficient execution of tasks.
• o Troubleshoot issues faced by local or regional teams, providing support to resolve challenges in the seller program's operations..
• Bachelor s degree in Business, Operations, Data Management, or a related field.
• 1-3 years of experience in program operations, data management, or related roles.
• Strong organizational and multitasking skills with attention to detail.
• Experience working with dashboards, data tables, and internal tools.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); experience with data management tools is a plus.
• Strong communication skills, with the ability to collaborate across different teams and stakeholders.
• Analytical mindset with experience in data cleaning and reporting.verbal.

ทักษะ:

Business Development, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Manage a diverse portfolio of 35-40 Brand/SME sellers, fostering strong relationships and providing dedicated support.
• Strategically guide sellers to achieve sustainable growth on the Lazada platform, leveraging technological resources and innovative solutions.
• Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
• Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
• Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to SMEs partners and buyers.
• Act as a trusted advisor and advocate for SMEs, advocating for their needs within the company and championing their success at every opportunity.
• Minimum of 4 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with SMEs partners and internal stakeholders.

ทักษะ:

Legal, Branding

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive, data-driven communication strategies that effectively inform, educate, and engage sellers.
• Design content strategies to highlight platform updates, policies, campaigns, product enhancements, and best practices.
• Continuously measure and refine communication effectiveness to maximize engagement and awareness.
• Manage team of 3-4 people.
• Serve as the primary point of contact for seller communication during crises, ensuring prompt and agile updates.
• Implement regional policies into communication, ensuring clear understanding and adoption by sellers.
• Monitor and drive performance metrics to ensure local communication effectiveness aligns with or exceeds regional benchmarks.
• Partner with key departments including campaigns, product, marketing, platform governance, legal, and branding to align communication.
• Actively contribute to knowledge sharing within the regional communication leads, fostering best practice adoption.
• Partner with key departments including campaigns, product, marketing, platform governance, legal, and branding to align communication initiatives with organizational priorities.
• Lead the creation of compelling, on-brand content for diverse channels such as pop ups, IM chat, email, newsletters, and LazMagazine.
• Act as the voice of sellers within the organization by gathering feedback to identify pain points and opportunities for improvement.
• Collaborate with internal teams to address seller concerns proactively, enhancing the overall seller awareness.
• Navigate and adapt to rapidly changing market dynamics, team structures, and project requirements with agility..
• 3-5 years of relevant experience in marketing and communication.
• Strong logical thinking, have capability to structure problems, identify insights and act.
• Strong ownership and self-driven, go extra miles, ensure high quality process and output.
• Strong communication and stakeholder management with willingness to interact, share ideas and work with individuals from other departments and regional.
• Creativity and ideation.
• Willingness to learn in a fast-moving environment.
• Resourceful and can solve problem independently.
• Fluent in English and Thai.
• Experience with e-commerce or platform company is a plus.

ประเภทงาน:

งานประจำ

• Facilitate smooth implementation and operations on fundamental platform mechanisms, for which strong internal operations are necessary
• Steer, guide, prioritize, and provide actionable visibility to commercial team on what to focus on and prioritize their resources against
• Enable management to understand performance, steer, and prioritize and decide efficiently on focus areas - by providing visibility on business performance across topics under scope
• Shape the regional agenda and focus in line with what will benefit Lazada TH and Lazada as a whole.
• Collaborate with senior leadership to define and execute sales KPI aligned with company goals.
• Provide data-driven insights to on sales KPI, and develop actionable recommendations to optimize commercial efforts.
• Develop and oversee the execution of short-term and long-term sales KPIs and objectives.
• Manage E2E target setting process (from working with BI and regional team)
• Evaluate and refine sales processes to improve efficiency and scalability across commercial teams.
• Identify bottlenecks in the sales process and implement solutions that enable the commercial team to operate at peak performance.
• Develop commercial seller database and design commercial structure (Positioning & Differentiation) included governance for segmentation. Maintain Database: create SOP to collect, add/change/remove and utilize
• Design SOP for on-going tasks e.g. Seller Segmentation/ KAM incentive performance update etc.
• Prepare all sales ops launch materials (deck, Q&A, live sessions, KAM comms).
• Oversee the selection, implementation, and management of sales tools and platforms, including sales enablement tools, and analytical tools e.g. Lazada Workstation
• Ensure the integration of systems and tools to enable a seamless flow of data across the commercial and other teams.
• Train and provide ongoing support for the commercial team in the effective use of sales tools and technologies.
• Build leverage of workstation for commercial team.
• Lead the development and maintenance of sales KPIs, metrics, and reporting systems.
• Monitor and report on sales performance, providing detailed analysis of trends, conversion rates, and ROI for various initiatives.
• Identify opportunities for performance improvement and make data-backed recommendations to drive better commercial outcomes.
• Analyze and evaluate KAM effectiveness and efficiency.
• Serve as a key liaison and coordinate between the commercial team and other departments (e.g., Regional, Product, HR, Legal, Finance) to ensure alignment on goals, strategy, resource allocation and key updates.
• Run weekly syncs with Local PICs, Product and MS team
• Work with HR to ensure incentive issuance in each quarter is accurate and on time.
• Lead initiatives to adopt new sales practices, processes, and tools to keep the commercial team agile and competitive.
• Foster a culture of continuous improvement within the commercial team and across the organization.
• Provide leadership and mentorship to team member, guiding their growth and development.
• Consistently collect feedback from all relevant stakeholders to improve sales ops design and processes.
• Bachelor s degree in Business, Marketing, or a related field (Master s degree preferred).
• 5+ years of experience in sales operations, sales management, or related functions, with at least 3 years in a leadership role.
• Previous experience in e-commerce, or technology sectors is highly preferred.
• Strong understanding of sales processes, pipeline management, and systems
• Expertise in sales performance analysis, with the ability to interpret complex data and translate it into actionable insights.
• Proficiency with Microsoft s Excel is a must
• Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and motivate teams.
• Exceptional problem-solving skills and a proven track record of implementing process improvements that drive results.
• Knowledge of e-commerce platforms and digital sales channels is a plus.
• Strong communication skills, both written and verbal, with the ability to present complex ideas to executive leadership.
• Strategic thinker with a results-oriented mindset.
• Detail-oriented with a focus on accuracy and efficiency.
• Highly analytical with a strong ability to interpret data and make data-driven decisions.
• Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs..

ประเภทงาน:

งานประจำ

• Develop and execute targeted seller acquisition strategies to identify, attract, and engage high-caliber sellers for Lazada.
• Establish and maintain relationships with key stakeholders in the FMCG sector to stay updated on industry trends and identify potential seller pools.
• Collaborate with cross-functional teams to understand hiring needs, define job specifications, and ensure alignment with business objectives.
• Coach and mentor team members to enhance their sourcing capabilities, leveraging various channels such as social media, professional networks, and industry events.
• Implement effective candidate assessment methods to evaluate technical and soft skills, ensuring a fair and consistent hiring process.
• Monitor performance metrics, analyze performance, and continuously optimize the seller acquisition process for efficiency and effectiveness.

ทักษะ:

Business Development, Data Analysis, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Source targeted assortment from existing and new suppliers based on wish lists.- Negotiate supply prices to obtain competitive pricing.
• Review performance indicators such as sales, discount levels, traffic, and conversion rates.
• Write reports and forecast sales levels on a weekly and monthly basis for owning categories.
• Manage product pricing and inventory to balance sales and margin.
• Own product P&L and responsible for margin.- Participate in promotional activities and collaborate with the store ops team to drive merchandise sales.
• Vendor Management:-.
• Meet suppliers and negotiate contract terms.
• Maintain relationships with existing suppliers and source new suppliers for future products.
• Contact suppliers to order, schedule, or expedite deliveries and resolve shortages, missed or late deliveries, and other issues.
• Develop and implement departmental or group strategic goals based on company strategy, planning and implementing annual/quarterly/monthly development objectives to ensure sustainable business growth.
• Oversee the full category as a buyer, providing training, management, and communication to team members to ensure the growth of each business line.
• Explore market opportunities and continuously introduce and manage suppliers, ensuring the continuous supply.
• 5+ years of sourcing/purchase/retail experience in relevant categories.
• Proven international business development experience.
• Fluent in Chinese and English.
• Strategic thinking and execution ability, goal-oriented, able to deliver results in dynamic environments.
• Strong data analysis skills, proficiency in Microsoft Office, and expertise in sales analysis and forecasting.

ทักษะ:

Procurement, English

ประเภทงาน:

งานประจำ

• IT ticket monitoring and support within SLA.
• Perform health check on daily basis for Server/meeting rooms equipment.
• Staff onboarding/offboarding/IT induction/laptop provisioning, software installation, Event support, etc.
• Asset management, inventory check, update status and ownership, perform data wipe, etc.
• Update and maintain knowledge base for end-users as well as internal IT training.
• Follow up & Support in IT procurement administrative work (e.g., raise PR, do goods receipt for hardware, software, accessories, etc).
• Set up IT equipment for livestreaming, workshop, conference, etc.
• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 1-3 years of working experience in IT support or a related role.
• Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting).
• Understanding of IT security practices.
• Good command of English communication.
• Service-mind, proactive and willing to go extra mile.