ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Budgeting, Contracts, Human Resource Management, English

ประเภทงาน:

งานประจำ

• Strategic allocation with key partners to drive cost efficiency & service levels consistency of assigned countries.
• Execute forecasting models of contacts based on historical data, business trends & expected demand.
• Collaborate with automation team on volume inflow strategies for service levels consistency & quality.
• Partner with BPO to uplift workforce performance metrics to identify trends and areas for improvement.
• Deep dive operational metrics to improve performance & create remedial actions to achieve target goals.
• Provide business insights & recommendations to leadership based on workforce performance and data analysis.
• Execute project governance plans, project schedules, success criteria, and project milestones.
• Run budgeting and cost analysis through collaboration with business for close-to-actual forecast accuracy, P&L ownership with Finance.
• Support Local & Regional Finance and Procurement Business Partner in invoicing & procurement processes.
• In-depth understanding of workforce management principles in a contact center environment.
• Minimum 2 experience in workforce management & planning; preferably at business side or consulting.
• Eager to learn & work with teams across SEA markets and diverse cultures.
• Strong analytical and problem-solving skills, with the ability to interpret data and make actionable decisions.
• Good communication skills, with the ability to communicate effectively at all levels within the organization.
• Good people skills, to collaborate with the team with empathy in changing environments.
• Agile and flexible with the pace of a high-pressure working environment & industry.
• Natural with numbers, strong analytical skills and structured process thinking, attentive to detail.
• Fluent English communications.

ทักษะ:

Budgeting, Product Development, Digital Marketing, English

ประเภทงาน:

งานประจำ

• Partnering with segment leaders, and the sales team in driving the advertising investment for the assigned segment portfolio.
• Manage the full consultant cycle from pitching to closing for potential top sellers in Mid to Long-tail accounts and grow existing accounts through effective strategies including budgeting, optimization and solutions adoption.
• Achieve revenue targets, ensure consistent growth, and improve adoption of marketing solutions across segment target.
• Provide valuable insights and contribute to the creation of market-fit strategies that resonate with the target segment.
• Demonstrate measurable marketing solutions strategies for improvement in seller engagement, satisfaction, and media investment.
• Ensure successful implementation and execution of programs that increase media adoption and revenue by executing incentive programs, training for internal teams (e.g., Key Account Manager).
• Deliver and conduct data-driven recommendations that directly contribute to improved campaign results and revenue growth.
• Actively contribute to product development and optimization discussions with internal teams to ensure that Lazada Sponsored Solutions align with market needs.
• Ensure prompt resolution of issues, minimizing disruptions and maintaining operational excellence by working closely with the product team.
• Bachelor's degree or equivalent practical experience.
• At least 2-3 years of experience in account management, digital marketing, agency and/or e-commerce.
• Basic understanding of digital marketing and online advertising.
• Strong communication and presentation skills.
• Solid analytical skills with the ability to derive actionable insights from data with proficiency in Excel and data analysis.
• Strong stakeholder management, service orientation, and adaptability to change.
• Able to manage multiple tasks and work independently in a dynamic environment.
• Professional verbal and written communication skills in both Thai and English.
• Experience in brand management, performance marketing and/or media planning.
• Experience in ecosystem-level projects or scaled initiatives, or helping build teams or businesses from the ground up.
• Ability to understand departmental goals and support processes that align with business objectives.
• Strong project management and process improvement skills with attention to detail.

ประเภทงาน:

งานประจำ

• Lead a team of Strategic Account Marketing Solutions Consultants in driving the media investment of an assigned portfolio of strategic accounts
• Manage accounts and relationships with different local and regional stakeholders
• Become a platform and product expert, and be the go-to person for Lazada's and external advertising solutions, media planning, strategy, optimization, and measurement for partners. Advise and consult with global brands and their media agencies on budget allocation, optimization, and performance tracking.
• Understand managed clients consumer funnel, goals, and strategy and help the team strategize on how to consult with their accounts partners while driving partner satisfaction, business results, and investment growth through media solutions
• Provide strategic and technical directions on how the team can support brands/sellers/their agencies to build efficient media plans (from planning to execution to post-mortem)
• Enable Commercial stakeholders and your team to manage the full sales cycle, from developing joint business plans and pitching to closing for new strategic accounts and growing existing accounts through effective strategies, including budgeting, optimization, and solution adoption.
• Collaborate and coordinate closely with regional and local cross-functional teams (commercial category teams, onsite, and data) to execute media activities and projects seamlessly.
• Bachelor degree s in business, or equivalent experience.
• At least 6 years in account management, digital marketing, or media sales that includes data-driven analysis of campaign performance.
• A strong Understanding in digital marketing especially on online advertising solutions.
• Account Management/Sales skill with passion in doing sales roles.
• Analytical skills. Proficiency in MS Excel and other data tools.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to navigate in ambiguity in a fast-paced environment with multiple priorities.
• Project management skills with ability to work effectively in a cross-functional capacity.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Direct Experience in E-Commerce or fast-moving tech companies.
• Hands-on advertising/media planning experience especially Facebook and Google Ads.
• Experience in managing brands or large client accounts
• 3 or more years experience in leadership role and/or team management.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 4-5 years of working experience in IT support or a related role.
• Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting.
• Understanding of IT security practices (e.g., password policies, phishing detection.
• Good command of English communication.
• Service-mind, proactive and willing to go extra mile..

ทักษะ:

Digital Marketing, Excel, Negotiation, English

ประเภทงาน:

งานประจำ

• Responsible for the media revenue of an assigned portfolio of regional strategic brand accounts.
• Manage accounts and relationships with different local and regional stakeholders.
• Drive brand clients investment in Lazada Sponsored Solutions (e.g. Sponsored Discovery, Sponsored Display, and Sponsored Affiliate) as well as other relevant media solutions.
• Develop clients marketing solutions strategies, KPIs, and activities with global and key local brands and partners while driving partner satisfaction, business results, and investment growth.
• Become a platform and product expert, and be the go-to person for Lazada's and external advertising solutions, media planning, strategy, optimization, and measurement for partners. Advise and consult with global brands and their media agencies on budget allocation, optimization, and performance tracking.
• Monitor the overall market trend and provide actionable insights for brands, sellers, and agency partners to utilize their marketing spend in achieving their business objectives effectively.
• Enable commercial team in managing the full sales cycle, from developing joint business plans and co-pitching to closing for new strategic accounts and growing existing accounts through effective strategies, including budgeting, optimization, and solution adoption.
• Develop and conduct media/product trainings for strategic account partners. Build and manage education and communication initiatives. Streamline and provide product updates, market trends and best practices.
• Bachelor degrees in business, or equivalent experience.
• At least 3 years in account management, digital marketing, or media sales that includes data-driven analysis of campaign performance.
• A strong Understanding in digital marketing especially on online advertising solutions.
• Account Management/Sales skill with passion in doing sales roles.
• Analytical skills. Proficiency in MS Excel and other data tools.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to navigate in ambiguity in a fast-paced environment with multiple priorities.
• Project management skills with ability to work effectively in a cross-functional capacity.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Direct Experience in E-Commerce, Advertising companies, or fast-moving tech companies.
• Hands-on advertising/media planning experience especially Facebook and Google Ads.
• Experience in managing brands or large client accounts.

ประเภทงาน:

งานประจำ

• In charge of Product Operation features of both front end (packages configuration) and Backend (internal operation tool).
• Responsible for product performance management and dashboards maintenance with clear actions planning from data insights.
• Coordinate with tech team on end to end product management lifecycle within BD team such as Stewardship of the development, UAT and released.
• Oversight targeted BD operation team including standardized SOP and internal communication package. Also continuously track and improve productivity of team.
• Determine and deep-dive new processes effectiveness and constantly seek for continuous.
• At least 3-5 years of e-commerce platform product operations or related field experience.
• Ability to clearly organize cross-team communication and cooperation processes, coordinate multiple functions, and multiple cooperative teams to achieve business goals, with excellent project promotion and execution capabilities;.
• SQL skill is required.
• Good attention to detail, organized and well timeline management.
• Experience in establish/optimizing performance dashboard of business product to monitor current performance and drive efficiency of business outcome.
• Bachelor's degree or above, with good oral and written communication skills in English.

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in Business Administration, Management, Engineering, Supply Chain or a related field. Master's degree is a plus.
• Proven experience (typically 5+ years) in business process management, process improvement, or related roles.
• Fluent English.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent project management skills with the ability to lead cross-functional teams effectively.
• Strong communication and interpersonal skills to collaborate with diverse stakeholders.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).
• Familiarity with process modeling and workflow software tools.
• Ability to adapt to a dynamic and fast-paced work environment.
• Knowledge of customer experience management approaches and methodologies a plus.

ทักษะ:

Content Creator, Social media, Marketing Strategy

ประเภทงาน:

งานประจำ

• Collaborate with cross-functional teams such as social media, campaign marketing, commercial team to ensure all communication strategies and campaigns are aligned with overall company goals.
• Develop and execute partnership & marketing campaigns that align with the overall marketing strategy and drive brand awareness, engagement and sales.
• Manage relationships including text, calls, emails with influencers and ensure that they are delivering high-quality content on time and on campaign.
• Work closely with the internal affiliate team to develop and implement communication strategies that will help drive growth and engagement within the partner network.
• Stay up to date with social media trends, best practices, and emerging medias to continuously improve campaigns and strategies.
• Monitor and report on the performance of affiliate campaigns, providing insights and recommendations for future campaign executions.
• Bachelor's degree in marketing, communications, or a related field.
• Minimum 5 years of experience in partnership communication management, media, campaign management or a related field.
• Strong people and project management skills and ability to work cross-functionally.
• Strong understanding of social media platforms and passionate about new media digital content, and trends is required.
• Excellent written and verbal communication skills.
• Knowledge of affiliate marketing, social media, and digital advertising platforms.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

ประเภทงาน:

งานประจำ

• Collaborate with cross-functional teams such as social media, campaign marketing, commercial team to ensure all communication strategies and campaigns are aligned with overall company goals.
• Develop and execute partnership & marketing campaigns that align with the overall marketing strategy and drive brand awareness, engagement and sales.
• Manage relationships including text, calls, emails with influencers and ensure that they are delivering high-quality content on time and on campaign.
• Work closely with the internal affiliate team to develop and implement communication strategies that will help drive growth and engagement within the partner network.
• Stay up to date with social media trends, best practices, and emerging medias to continuously improve campaigns and strategies.
• Monitor and report on the performance of affiliate campaigns, providing insights and recommendations for future campaign executions.
• Bachelor's degree in marketing, communications, or a related field.
• Minimum 5 years of experience in partnership communication management, media, campaign management or a related field.
• Strong people and project management skills and ability to work cross-functionally.
• Strong understanding of social media platforms and passionate about new media digital content, and trends is required
• Excellent written and verbal communication skills.
• Knowledge of affiliate marketing, social media, and digital advertising platforms.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

ทักษะ:

SQL, Javascript, Research

ประเภทงาน:

งานประจำ

• Manage and maintain large datasets related to affiliate operations, ensuring data accuracy and integrity.
• Develop, optimize, and execute SQL queries to extract, manipulate, and analyze data for reporting and strategic planning.
• Use JavaScript, HTML, and CSS to design, implement, and enhance data visualization tools and dashboards.
• Provide in-depth analysis of affiliate program performance, identifying trends and recommending actionable strategies.
• Collaborate with internal teams (key account, campaign marketing, commercial, product) to define metrics, set KPIs, and support data-driven decisions.
• Automate routine reporting tasks and build dynamic dashboards to streamline affiliate program monitoring.
• Research and resolve data discrepancies, ensuring reliable and consistent reporting across the organization.
• Monitor the performance of affiliate campaigns and provide recommendations to improve effectiveness.
• Stay updated with the latest tools and technologies for data analysis and reporting to implement best practices.
• 4-5 years of experience in a data analysis role, preferably within an e-commerce or affiliate marketing environment.
• Advanced proficiency in SQL for data extraction, manipulation, and analysis.
• Hands-on experience with JavaScript, HTML, and CSS for data visualization and dashboard creation.
• Strong understanding of data management, reporting, and analytics tools.
• Proven ability to analyze complex datasets and provide clear, actionable insights.
• Detail-oriented, with excellent problem-solving and critical-thinking skills.
• Effective communication skills to present findings and recommendations to non-technical stakeholders.
• Experience with data visualization platforms like Tableau, Power BI, or Google Data Studio.
• Ability to work independently and as part of a team in a fast-paced environment.

ทักษะ:

Business Development, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Manage a diverse portfolio of 35-40 local SMEs sellers, fostering strong relationships and providing dedicated support.
• Strategically guide SMEs sellers to achieve sustainable growth on the Lazada platform, leveraging technological resources and innovative solutions.
• Drive sales growth and advertising revenue growth in accordance with company objectives, consistently striving to exceed targets and benchmarks.
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth.
• Execute tailored strategies, including barter programs and seller investment initiatives, to maximize growth opportunities and enhance seller success.
• Proficient in performing in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to SMEs partners and buyers.
• Act as a trusted advisor and advocate for SMEs, advocating for their needs within the company and championing their success at every opportunity.
• Minimum of 4 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with SMEs partners and internal stakeholders.

ประเภทงาน:

งานประจำ

• This role is to be working directly with Head of Seller Segmentation and Performance under Regional Integrated Ops to establish seller segmentation tagging along with SOP, and communicate to 6 ventures.
• Establish seller segmentation tagging model to all sellers under Lazada with clear qualification and explanation of each segment.
• Develop standard operating procedure (SOP) of yearly timeframe to re-run and update the segment, also provide FAQ for common questions.
• Design effective communication channel for review & confirm process of segmentation with 6 ventures to streamline the operation.
• Qualfications.
• Bachelor s degree in business, engineering, science or any related fields.
• 3-5 years of working experience in e-commerce and willing to work in a fast-paced environment.
• Good attention to detail, organized and well timeline management.
• Excellent interpersonal skills and problem-solving skills.
• Excellent in Microsoft Excel and ability to solve and perform complex analysis with comprehensive data visualization through PowerPoint or dashboard tool.
• Experienced in SQL programming skill is a plus.

ประเภทงาน:

งานประจำ

• The Regional Top Seller Programs team overlooks and steers seller programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), Top seller programs include Core Programs (JBP/KBP/SBP) as well as Tactical Programs in Lazada s 6 ventures (ID, MY, PH, SG, TH, VN), created with the objective of growing sales and securing seller investment to platform.
• This role will report directly to the Program Lead of KBP/SBP to execute operational tasks required of each seller program.
• o Own and manage the entire lifecycle of the seller program, ensuring all tasks are executed from start to finish in an organized manner.
• o Coordinate with relevant stakeholders to follow up on action items, ensuring deadlines are met.
• o Clean, maintain, and input data to support the program's success.
• o Ensure that all seller-related data and documentation are up to date and accurate..
• o Support the commercial team in the process of setting seller targets, ensuring targets are realistic, aligned with business goals, and approved within the necessary timelines.
• o Assist in gathering the required data and inputs to facilitate target setting and approval processes..
• o Manage and update the program seller list, ensuring that all changes and updates are processed in a timely and accurate manner.
• o Respond to requests for changes to the seller list from stakeholders and ensure all adjustments are reflected across relevant systems.
• o Maintain the integrity and accuracy of all relevant data tables, dashboards, and reports related to the seller list..
• o Manage the permissions list for the commercial team and relevant stakeholders, ensuring appropriate access to dashboards and internal tools.
• o Monitor and manage access levels to ensure that the right people have the right permissions to view and interact with internal resources..
• o Support the commercial team by maintaining input trackers and collating data from various sources.
• o Clean and organize incoming data to ensure it is ready for analysis and reporting.
• o Track and maintain the accuracy of all data inputs related to seller performance and program activities..
• o Extract and analyze seller performance data for quarterly business reviews.
• o Identify and flag poor performers who fall below set performance benchmarks.
• o Present performance insights, highlighting key trends and opportunities for improvement..
• o Ensure all Standard Operating Procedures (SOPs) are followed by stakeholders, ensuring consistent and efficient execution of tasks.
• o Troubleshoot issues faced by local or regional teams, providing support to resolve challenges in the seller program's operations..
• Bachelor s degree in Business, Operations, Data Management, or a related field.
• 1-3 years of experience in program operations, data management, or related roles.
• Strong organizational and multitasking skills with attention to detail.
• Experience working with dashboards, data tables, and internal tools.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); experience with data management tools is a plus.
• Strong communication skills, with the ability to collaborate across different teams and stakeholders.
• Analytical mindset with experience in data cleaning and reporting.verbal.

ประเภทงาน:

งานประจำ

• Business planning - target setting, performance tracking, business reviews
• Preparing for & presenting in partnership meetings with clients.
• Strategic partnership development and relationship management -top Global Fashion/Sports companies.
• Promotional Planning including campaign planning and NPD launches regionally.
• Analytical- data insights to improve and support business & retail plans
• Developing & implementing processes for regional partnerships
• Managing tech product roadmap to support new innovations and enhance UX for respective categories & group companies
• Capability development and regular close collaboration with local teams in joint business planning for respective Group companies
• Business development - identify new trends and brands to support constant growth on Lazada.
• Mid- level: Ability to work the top leaders in the industry and internally with senior leadership to drive the growth of the Strategic Accounts
• Cross-functional collaboration: Work with multiple external and internal stakeholders like brand managers, campaign teams, seller operations teams, other category teams and traffic management teams to achieve the business objectives
• Analytical Skills: Ability to digest exceptionally large amount of data along with providing insights based on data
• 6-8+ years experience in e-Commerce industry, Fashion/Sports industries - in commercial roles and / or consulting
• Knowledge about SEA Fashion/Sports Industry: Experience working with Fashion or sports Brands
• Basics of E-Commerce business: Appreciate the dynamics of online business and the challenges associated with building a business online.

ประเภทงาน:

งานประจำ

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Ensuring the sortation is stocked with necessary supplies and that all equipment is working and properly maintained
• Preparing purchase requisitions approve in accordance with company policy and negotiated terms and conditions
• Liaise with Finance team to ensure accurate and timely payment of invoices, as necessary for the business with suppliers
• To execute day-to-day tasks as per general Sortation administrative functions
• Manage and maintain ongoing communication with suppliers, contractors, clients, and relative team
• Support all department in setting up office and hub on the other tasks as assigned.
• Bachelor s Degree in Business Administration or any related fields
• At least 2 years of working experience as an Office Administrator and Facilities Management / Maintenance Management
• Highly computer literate with capability in MS Office (Word, Excel, PowerPoint) and others related business and communication tools
• Strong decision-making and problem-solving skills
• Positive and forward thinking, CAN DO attitude and Work well when under pressure.

ประเภทงาน:

งานประจำ

• Own end-to-end seller program operations i.e. following up with relevant stakeholders, data cleaning and inputs, managing seller lists
• Seller target setting - Support and help facilitate target setting and approval processes for commercial team
• Program seller list - Manage program seller list, processing change requests from relevant stakeholders and updating all the required data tables and dashboards in an efficient and orderly manner
• Manage permissions - manage permissions list of commercial team/relevant stakeholders to dashboards and other internal tools
• Data management - support in various data tasks from maintaining input trackers from commercial team, collating and cleaning data inputs, and organizing data
• Program seller performance - Extract seller performance data based on a given set of instructions for quarterly business reviews, marking out poor performers that are below certain benchmark
• Other support tasks - Help ensure all SOPs are followed by relevant stakeholders, help troubleshoot any issues faced by local/regional teams.
• Professional working proficiency of Microsoft Excel - is able to analyze data and discern insights
• Strong business acumen and problem solving skills - is able to solve problems independently
• Detail oriented - is able to work meticulously without any errors.