Bitkub Exchange was established as a digital asset platform on 29 July 2016, licensed by the Ministry of Finance and regulated by the Securities and Exchange Commission (SEC), secured with ISO 27001 standards and advisors who are ready to provide customer advice. The first day of operation of the company is on 9 May 2018.

Job Description:

• Translate business requirements into business solution options.
• Develop functional specifications that meet the client’s needs.
• Take ownership of investigation and resolving user problems in a timely and effective manner.
• Planning and execution of projects within own work area.
• Provide problem resolution and user support.
• Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.

Stakeholder Relationship:

• Provide complex support to ensure the availability of systems for business activities.
• Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
• Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.

Responsibilities:

• Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
• Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
• Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
• Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
• Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
• Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
• Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
• Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
• Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
• Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.

Qualifications:

• Typically requires a tertiary qualification in an IT discipline or related field.
• 3 years as a Business System Analyst or IT Job-related.
• Relevant experience in financial or cryptocurrency services is preferred.
• Able to multi-task and prioritize workload supporting multiple projects.
• Effectively work with senior leadership.
• Willingness to challenge the status quo.
• Excellent oral and written communication.
• Effective interpersonal skills.