ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Legal, Finance, English

ประเภทงาน:

งานประจำ

• Have practical understanding of and hands-on experience on financial service laws and regulations in relation to Bank of Thailand, Security and Exchange Commission and AMLO.
• Manage the SEC licensing and all SEC queries relating to the business.
• Coordinate and work closely with business units and relevant regulators to make sure that the company fully with relevant rules and regulations.
• Develop and maintain Regulatory Compliance Audit and Supervision programs.
• Write and present the Compliance Supervision Reports to the Board and Audit Committee.
• Assist Regulatory Compliance Working Group on company regulatory compliance strategies and to oversee regulatory compliance across company.
• Conduct monitoring and Regulatory Compliance Review to ensure consistent compliance across company.
• Assessing, monitoring and reporting of compliance risks regarding Regulatory Compliance.
• Communicate and facilitate regulatory compliance risk assessment by other business units.
• Facilitate business on regulatory impact assessment for new/drafting regulations and consultation papers which are circulated/ announced by the SEC/AMLO/BOT and any other regulatory changes related to business core process.
• Coordinate with Legal to develop regulatory compliance procedure & facilitate Business Unit to embed regulatory compliance procedure in Business Unit process.
• Act as the point of contact for all advisory and monitoring resources on compliance matters relating to the business and communications with investors and clients.
• Perform and complete daily monitoring checklists on fund related issues.
• Collaborate with Regulatory Compliance working group, Legal and Business Unit in maintaining as well as lively update the Regulatory Compliance policy & procedure.
• Collaborate with Legal and Group Compliance to roll out regulatory compliance intranet (database).
• Bachelor s degree or higher in Law, Economics, Finance, or a related field.
• At least 5 years of experience in prior Legal and Compliance or Audit in Financial Institutions.
• Good command of verbal and written communication skills in Thai and English.
• Strong analytical, interpersonal, and negotiation skills.
• Attention to detail and interest in following the latest regulatory changes.
• Experience in Digital Assets Market, Capital Market, and Financial Market will be advantageous.
• Must have initiative and a good working attitude
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Legal, Contracts, Compliance, English

ประเภทงาน:

งานประจำ

• Provide legal advice/services for day-to-day operations as needed.
• Draft and revise agreements, contracts, other legal documents, as well as important correspondences.
• Prepares contracts for internal review and approval and ensures compliance with company policies as well as applicable laws or regulations.
• Assist in the creation and implementation of legal policies, rules and guidelines.
• Translates commercial/legal scenarios into simple language both Thai and English languages.
• Cross-working with various teams in all entities as needed.
• Other assigned by the Manager.
• Bachelor's degree or higher in Law.
• Excellent contract drafting skills both in Thai and English languages.
• Minimum 1-3 years of working experience in the legal field, expertise in contract drafting.
• Experience in legal practice in law firms or in-house counsel.
• Basic understanding of digital assets and blockchain technology is a plus.
• Good understanding of commercial issues from a legal perspective.
• Excellent in drafting, reviewing, and negotiating in various areas of law, especially the commercial contracts.
• SEC regulation knowledge is a plus.
• Must be able to adapt to working in a fast-paced environment.
• Ability to collaborate well with others as well as to work individually.

ทักษะ:

Research, Automation

ประเภทงาน:

งานประจำ

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

ทักษะ:

Legal, Research, Contracts, English

ประเภทงาน:

งานประจำ

• Handling all basic tasks related to pre-litigation and litigation.
• Assisting the supervisor in handling the complex litigation cases.
• Conducting legal and factual research.
• Preparing and drafting the litigation documents.
• Monitoring the cases.
• Presenting the cases before the court.
• Negotiating the case under supervision.
• Coordinating with the external counsel.
• Providing the strategic legal advice for the best interests of business.
• Preparing the legal opinion.
• Providing strategic plan for potential litigation cases.
• Bachelor's degree or higher in Law.
• Excellent both in Thai and English languages.
• Minimum 5 years of working experience in the legal litigation field.
• Experience in legal practice in law firms or in-house counsel.
• Basic understanding of digital assets and blockchain technology is a plus.
• Good understanding of commercial issues from a legal perspective.
• Excellent in drafting, reviewing, and negotiating in various areas of law, especially the commercial contracts.
• SEC regulation knowledge is a plus.
• Must be able to adapt to working in a fast-paced environment.
• Ability to collaborate well with others as well as to work individually.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Compliance, Risk Management, Product Owner

ประเภทงาน:

งานประจำ

• Rollout Planning: Develop detailed rollout schedules in collaboration with engineering teams, defining milestones, essential tasks, and dependencies.
• Stakeholder Communication: Coordinate with relevant stakeholders (e.g., Engineer, SRE, Platform, and POs) to keep everyone aligned on release timelines, expectations, and associated risks.
• Documentation and Compliance: Ensure all release documentation, including change logs and rollback plans, is updated and stored according to company policies.
• Change ManagementChange Request (CR) Management: Review, prioritize, and track CRs, coordinating with engineering and product teams to assess risks, impacts, and implementation needs.
• Change Advisory Board (CAB) Coordination: Act as the primary liaison with CAB, presenting fundamental changes, risk assessments, and mitigation plans to gain approval.
• Incident and Risk Management: Identify and mitigate risks related to release changes, ensuring backup plans are in place for critical changes.
• Service Delivery OversightService Quality Monitoring: Oversee post-release monitoring, working with the SRE and platform teams to measure service stability and performance after rollout.
• Continuous Improvement: Gather feedback after releases to identify pain points, process bottlenecks, or improvement opportunities for smoother future releases.
• Operational KPI Tracking: Track services delivery KPIs, such as release frequency, success rate, and deployment downtime, to assess the efficiency and quality of the release process.
• Cross-Functional Alignment and SupportCollaboration with Product Owner: Work closely with POs to ensure release timelines are aligned with product roadmaps without impacting PO focus on strategy.
• Support Engineering Teams: Coordinate with technical teams to align release readiness, including final testing, pre-release verification, and sign-offs.
• Incident Response Coordination: In the event of a critical post-release issue, coordinate rollback or patch deployment, minimizing service disruption..
• Key Success Criteria for a Release Management.
• Smooth and Timely Releases: Releases happen on time with minimal disruptions, and issues are quickly resolved if they arise.
• Effective Risk Management: Risks are well-identified and mitigated, with clear backup plans.
• Stakeholder Satisfaction: POs and engineering teams have fewer operational interruptions, allowing them to focus on core product and development tasks.
• Continuous Improvement: Consistently applies feedback to optimize the release process, reducing the likelihood of incidents and improving overall service quality.
• Day-to-Day Workflow of a Release Management.
• Morning Syncs with Cross-Functional Teams: Daily check-ins to discuss ongoing changes, upcoming releases, and any roadblocks or urgent change requests.
• Release Readiness Reviews: Organize and lead release readiness reviews to ensure all aspects (testing, documentation, approvals) are completed before deployment.
• Change Advisory Board (CAB) Meetings: Regularly coordinate with the CAB to review changes, get necessary approvals, and discuss high-risk changes.
• Post-Release Monitoring: Oversee initial monitoring post-release, working with SREs and platform teams to track system performance and user impact.
• Process Improvement: Analyze feedback from recent releases to identify improvement areas, scheduling post-mortem reviews as needed.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Compliance, Assurance, Project Management

ประเภทงาน:

งานประจำ

• Define the goal of IT risk and develop activities and action plans to achieve this goal.
• Builds strong relationships and interacts with the board and senior management.
• Possess leadership presence to promote risk culture, train and motivate staff to adopt new risk management practices.
• Ensure the organization s compliance with all relevant laws, regulations, and guidelines from a risk management perspective.
• Coordinate and Conduct regular technology risk assessments with the business team.
• For identified risk, risk mitigating controls, and produce reports to the board, committees, and senior management. Follow up with risk mitigation plan with risk owner.
• Conduct independent risk and scenario analysis from adopting new services, products, and partnerships.
• Perform assurance activities and discover opportunities to improve business operations. Present results to senior management and the board of directors.
• Develop and monitor key risk indicators (KRIs) to determine their effectiveness and for ongoing improvement.
• Advise the risk owner on any risks they would encounter and suggest courses of action to address these risks.
• Investigate loss events, report findings to management, and follow up on mitigating controls. For major incidents, prepare a report for submission to the committee.
• A bachelor s or master s degree in Risk Management, Information Technology, Business Administration, or a related field.
• 7-10+ years of experience in audit and risk management, specifically in financial services, e-payment, or technology sectors.
• In-depth knowledge of risk management frameworks, principles, and methodologies.
• Comprehensive understanding of audit procedures, control evaluation, and regulatory compliance.
• Strong skills in analysis, problem-solving, and project management.
• Excellent communication and interpersonal abilities, with a proven track record of leading teams and engaging senior stakeholders.
• Ability to effectively translate technical issues into business risks for clear communication with non-technical audiences.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.

ทักษะ:

Budgeting, Industrial Engineering, Enthusiastic

ประเภทงาน:

งานประจำ

• Align business systems initiatives with an organization's goals.
• Work closely with executive management.
• Translate strategic direction into team direction plans.
• Contribute to the development of business strategies.
• Leading team and determine the key activities related to the scope of the projects.
• Design the working approach and project deliverables to align with the business objective and expected outcome.
• Determine the high and execution level plan.
• Manage and negotiate 3rd party software packages and vendors.
• Understand the full context and apply the best practices throughout the implementation.
• Tracking the deliverables and ensuring delivery on time with acceptance criteria are met.
• Determine the required resources and budgeting for the entire assignment/project implementation.
• Monitor and manage the risk for resources management.
• Escalate to supervisor in case shortage or change impacts to the schedule or resource.
• Bachelor's degree required with a preference toward Information Technology management.
• Business administration management and/or analytical degree programs. (e.g. -business administration, computer science, industrial engineering, etc.).
• Proven experience in business analysis or technical solution delivery for 6 - 9 years.
• Experience in implementation for large-scale or enterprise projects is preferred.
• Excellent analytical and problem-solving skills.
• Good leadership and interpersonal skills.
• Effective communication skills with all levels of stakeholders, service-minded, enthusiastic, good attitude, able to work under pressure, and highly self-motivated..
• Senior Business System Analys.
• Translate business requirements into business solution options.
• Develop functional specifications that meet the client s needs.
• Take ownership of investigation and resolving user problems in a timely and effective manner.
• Planning and execution of projects within own work area.
• Provide problem resolution and user support.
• Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.
• Provide complex support to ensure the availability of systems for business activities.
• Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
• Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.
• Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
• Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
• Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
• Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
• Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
• Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
• Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
• Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
• Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
• Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
• Typically requires a tertiary qualification in an IT discipline or related field.
• 3 years as a Business System Analyst or IT Job-related.
• Relevant experience in financial or cryptocurrency services is preferred.
• Able to multi-task and prioritize workload supporting multiple projects.
• Effectively work with senior leadership.
• Willingness to challenge the status quo.
• Excellent oral and written communication.
• Effective interpersonal skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• Important: Candidate Privacy Policy
• https://careers.bitkub.com/privacy.

ทักษะ:

Research, Product Owner, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Human-centric - It's not only user, and customer but included teams and stakeholders.
• Design with Data - Yes, we are a user, but we listen to the people.
• Continuous Discovery - Today already old, always understanding the situation.
• Delivering solutions and designs based on the design thinking framework.
• Research & Define problems.
• Design solution.
• Validate design, Testing.
• Deliverable file (Service blueprint&IA, Flowchart, Wireframe Design).
• Design document record.
• Design achieves goals and covers acceptance criteria.
• Working cross-functional with Tech & Product team stakeholders (Product Owner, Developer, QA).
• Leading user research activities and be able to Initiate research methods, area.
• Maintaining UX rules (UX Principles) document.
• Providingan an improvement business suggestions based on data insight and analysis with understanding on cost and benefit to make a good business case and get approval.
• Ensuring the team adheres to the defined ways of working, process, and all deliverables are completed to the given scope.
• Ability to take constructive feedback and use it to improve.
• Self-motivated and able to manage tasks and responsibilities to meet deadlines.
• Strong presentation and communication skills.
• Bachelor's degree in Marketing or related fields.
• 8-10 years of experience in Design field (UI/UX).
• Strong in part of research by understanding the product and people, User/Usability testing or Focus group interviews.
• Strong in using Figma, Collaboration tools e.g. Miro, Jira.
• Up-to-date in your area, user experience, user interface, some cryptocurrency, and blockchain.
• Strong leadership skills.
• Experience in project management.
• Good command of English both verbal and written.
• Partner closely with Chief Product Officer and UX/UI team, Researchers, Content Strategists, UI Engineers, Marketing, and SEO to take conceptual ideas and turn them into functional and discoverable product features.
• Brainstorm new ideas to push the evolution of our product, including online and offline cross-channel experiences.
• Be our customer advocate - talk to them, analyse their behavior, step into their shoes, and help us define and evolve our customer personas.
• Lead and design elegant, simple, human-centric flows and experiences as we define new initiatives and iterate on existing features.
• Give and solicit feedback from other designers, product management, and engineering during weekly reviews.
• Use, maintain, and expand a design system that delivers a coherent and intuitive experience across our digital touch-points.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
• https://careers.bitkub.com/privacy.

ประเภทงาน:

งานประจำ

• Lead and manage the company s Business Continuity Management (BCM) program in alignment with Thai SEC requirements.
• Conduct and maintain Risk Control Self-Assessments (RCSA), Business Impact Analyses (BIA), and develop/update Business Continuity Plans (BCP).
• Identify and mitigate operational risks, ensuring business continuity in a regulated fintech environment.
• Provide timely and thorough reporting to the Chief Risk Officer and senior management on BCM progress and initiatives.
• Work independently with minimal guidance while collaborating effectively within the team.
• Proven experience in implementing and managing Business Continuity programs, with a strong focus on ISO 22301 in regulated industries.
• Deep understanding of Thai SEC requirements and their implications for BCM.
• Solid expertise in managing RCSA, BIA, and BCP processes effectively and efficiently.
• Excellent communication and interpersonal skills to work with cross-functional teams and stakeholders.
• Strong sense of accountability, reliability, and professionalism, with a "can-do" attitude.
• Ability to adapt to a fast-paced environment and maintain composure under pressure.
• Demonstrated capability to go above and beyond expectations to ensure the success of critical initiatives.
• Highly organized with exceptional attention to detail and time management skills.
• Proven ability to work independently while fostering a collaborative team environment.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Flutter, Android, Industry trends

ประเภทงาน:

งานประจำ

• Design, develop, and maintain high-quality mobile applications for iOS and/or Android platforms.
• Collaborate with other developers, designers, and stakeholders to create user-friendly and efficient mobile solutions.
• Perform code reviews, ensuring adherence to best practices and coding standards.
• Identify and resolve technical challenges, providing innovative solutions.
• Mentor junior developers and contribute to their professional growth.
• Stay current with industry trends, incorporating new technologies and practices into the development process.
• Lead the development of mobile applications using Flutter and React Native, ensuring high performance, quality, and responsiveness.
• Oversee the release process of mobile applications, including preparing app builds, managing app store submissions (via TestFlight and other platforms), and ensuring successful deployments.
• Implement and manage over-the-air updates using tools like CodePush to deliver continuous improvements without requiring full app releases.
• Conduct thorough code reviews to maintain code quality, identify potential issues, and provide constructive feedback to team members.
• Develop and maintain unit tests to ensure code reliability and facilitate early bug detection.
• Collaborate with the development team to design and implement scalable and maintainable mobile application architectures.
• Implement and manage Git workflows to ensure efficient and effective source code management, including branching, merging, and version control strategies.
• Integrate and utilize Firebase, Google Analytics, and Crashlytics to monitor app performance, user engagement, and crash reports, ensuring a high-quality user experience.
• Provide guidance and mentorship to junior developers, fostering a culture of continuous learning and improvement within the team.
• Work closely with cross-functional teams including designers, backend developers, and QA to ensure seamless integration and delivery of mobile solutions.
• Bachelor s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of experience in mobile application development with a strong portfolio of released applications on the App Store or Google Play.
• Strong proficiency in mobile development frameworks and languages (e.g., Swift, Kotlin, Flutter, React Native).
• Proficiency in Flutter and React Native frameworks.
• Strong understanding of app release processes for both iOS and Android platforms, including TestFlight.
• Expertise in code review processes and maintaining code quality.
• Experience with unit testing and test-driven development.
• Knowledge of mobile application architecture and design patterns.
• Proficient in Git workflows and best practices for version control.
• Experience with CodePush for seamless over-the-air updates.
• Familiarity with Firebase for backend services, Google Analytics for tracking user engagement, and Crashlytics for monitoring app stability.
• Ability to identify problems, gather requirements, analyze potential solutions, and implement effective fixes.
• Excellent communication skills with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders.
• Strong team player who can work effectively with cross-functional teams and contribute to a positive work environment.
• Experience with Agile development practices.
• Excellent communication and teamwork skills.
• Experience with native mobile development (iOS/Android).
• Familiarity with CI/CD pipelines and automated testing frameworks.
• Knowledge of Agile development methodologies.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ:นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
• Don't forget to 'Like' and 'Follow' our social media channels so you won't miss any news from us. https://linktr.ee/lifeatbitkub.

ทักษะ:

Social media, Excel, English

ประเภทงาน:

งานประจำ

• Organize and prioritize critical issues and required information for the CEO to facilitate efficient decision making.
• Maintain a social media presence for the CEO: drafting content to send out on projects being launched, identifying key debates for them to engage in, and ensuring their online presence is maintained by working closely with the team.
• Work closely with the Personal Assistants to monitor and review the CEO s time to focus on strategic priorities, ensuring they have whitespace to think and reflect and ...
• Coordinate with others across the organization to manage the CEO s time well, ensuring there is always an agenda for meetings and that the meeting corresponds with the CEO s quarterly and annual priorities, and delegating tasks to other Team members where relevant.
• 5-7 years experience providing support to upper-level management in a related or similar organization.
• Graduate from international university is a plus.
• Excellent written and clear spoken English.
• Proficiency in Windows, including MS Word, Excel and PowerPoint.
• Experienced in and capable of handling confidential or sensitive information.
• Experience coordinating strategic planning and internal stakeholder management.
• Good communication skills, including experience of working effectively with diverse audiences and colleagues and stakeholders at all levels, both verbally and in writing.
• Excellent social and interpersonal skills, with the ability to develop relationships with internal personnel, board members and key external contacts.
• Ability to work in a fast-paced environment and deliver on time, with attention to detail and accuracy.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*..
• Don't forget to 'Like' and 'Follow' our social media channels so you won't miss any news from us. Click.

ทักษะ:

Accounting, Finance, Excel, English

ประเภทงาน:

งานประจำ

• Review and verify invoices.
• Check accuracy of invoices.
• Able to check and record unbill- A/P for completed project.
• Able to reconcile concern account in AP function.
• Reconcile processed work by verifying entries and comparing system reports to balances.
• Monitor and ensure that account payable be paid on time.
• Ensure that invoices are accurate and on a timely basis as well as ensure accurate recording of the expense transactions.
• Assist with month-end closing.
• Responsible PND3, PND53, PND54, PP36 and PP30 preparation and filing (Monthly tax).
• Manage day-to-day accounts payable and bank transactions such as accounting records, withholding tax coding, and Input VAT verification.
• Prepare and review invoices and seek appropriate authorization for payment.
• Reconciles monthly statements and related transactions.
• Provides accurate, timely information to support external, internal, and client audits.
• Bachelor's degree in Accounting, Finance, or related field.
• At least 1-2 years of working experience in accounting, with a focus on AP.
• Strong understanding of accounting principles and financial regulations.
• Proficient in using accounting software and Microsoft Excel.
• Proficient in English to liaise with English-speaking counterparts.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to meet deadlines and work effectively in a fast-paced environment.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
• Don't forget to 'Like' and 'Follow' our social media channels so you won't miss any news from us. Click.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Experience in cryptocurrency, online payments, banking, exchanges, or any of these is preferred.
• Experience in an operations or customer support position.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.