Guest Service Agent
Average Salary฿20,534/month
As of Nov 8, 2024, the average annual pay for a Guest Service Agent in Thailand is ฿20,534 a month.
WorkVenture Technologies is seeing annual salaries as high as ฿45,000 and as low as ฿12,000, however most of Guest Service Agent salaries currently range between ฿12,000 (25th percentile) to ฿28,000 (75th percentile) in Thailand.
Guest Service Agent - General Job Description and duties.
Overview:A Guest Service Agent is responsible for providing excellent customer service to guests in a hotel or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay. Guest Service Agents are expected to be knowledgeable about the hotel and its services, as well as the local area.
Common Responsibilities:
• Greet and welcome guests
• Answer questions and address complaints
• Provide information about hotel services and amenities
• Process check-ins and check-outs
• Handle cash and credit card transactions
• Resolve guest issues and complaints
• Maintain a clean and organized front desk area
• Ensure compliance with hotel policies and procedures
• Monitor guest activity in the lobby and other public areas
• Assist with luggage storage and retrieval
• Provide concierge services to guests
Average Bonuses for job title
Guest Service Agent:
Experience
0-2 years
Bonus (Yearly)
5,900 THB
Experience
3-6 years
Bonus (Yearly)
14,520 THB
Experience
7+ years
Bonus (Yearly)
17,080 THB
Most popular skills reported for job title
Guest Service Agent:
Microsoft Office
Good Communication Skills
Service-Minded
Opera