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1 of 1 job positions
for keyword Guest Service Agent
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apply job Four Seasons Hotel Bangkok 1
apply job Four Seasons Hotel Bangkok 1

Job type:

Full-time

Salary:

negotiable

  • Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
1 day ago
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Send me latest jobs forGuest Service Agent
Guest Service Agent - General Job Description and duties.
Overview:
A Guest Service Agent is responsible for providing excellent customer service to guests in a hotel or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay. Guest Service Agents are expected to be knowledgeable about the hotel and its services, as well as the local area.

Common Responsibilities:
• Greet and welcome guests
• Answer questions and address complaints
• Provide information about hotel services and amenities
• Process check-ins and check-outs
• Handle cash and credit card transactions
• Resolve guest issues and complaints
• Maintain a clean and organized front desk area
• Ensure compliance with hotel policies and procedures
• Monitor guest activity in the lobby and other public areas
• Assist with luggage storage and retrieval
• Provide concierge services to guests
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