Job Description:

• Ensure Order to Cash activities are effectively and timely executed to meet customer requirement
• Ensure good result of Account Receivable KPI for Collection Effectiveness
• Build relationship and Drive Supply Chain joint business plan to develop mutual benefit with key customers
• Identify opportunities to reduce distribution cost or create operation efficiency to win in supply chain eco system
• Provide analysis related to end to end order to cash, including report/dashboard, in order to propose the actions for business opportunities
• Ensure Order to Cash governance is followed and cascaded properly to avoid discrepancies
• Perform other related duties as assigned

Professional Experience

• Bachelor Degree
• 7 years of customer service experience, with strong leadership and analytical skills
• Manage and improve the order to cash process consistently
• Short stock management, including allocation of critical items to customer
• Ensure order to cash process aligns with financial revenue recognition policy on a monthly basis by working closely with warehouse, logistics and sales
• Weekly update to commercial team on order progress and highlight if any service issue, then drive solutions /actions cross functionally

Other Requirement

• Preferable to have an experience in FMCG
• Have experience in leading diversity in organization
• Have background in finance (account receivable)
• End to end supply chain cost saving project