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Domestic Customer Service Executive – Order Processing

atOsotspa PCL

It's fun to work in a company where people truly BELIEVE in what they are doing!


We're committed to bringing passion and customer focus to the business.

Job Summary

Receivable & Collection Management
Process and manage payment received and provide related accounting and Credit management information support. To ensure efficient, timely and accurate payment of accounts under control. Daily AR problem solving. Co-ordinate with credit management and sales team to request unblock new order.

Customer Service Support
Manage accurate and timeline promotion and material substitution set up in the system as per business requirement. To ensure seamless and smooth execution of Order-to-Cash process

Order Processing
Manage accurate and timeline promotion and material substitution set up in the system as per business requirement. To ensure seamless and smooth execution of Order-to-Cash process

Job Description:

Receivable & Collection Management1. Perform day to day payment received transaction, verify and prepare payment request to credit management team for both domestic and export customers2. Negotiate with clients or cross functional in dispute payment cases3. Manage order processing team on credit block order request to credit management team4. Reconcile the account receivable balance to ensure that all payments are properly posted5. Prepare daily collection, monthly forecast and overdue report6. Ensure completeness of credit note request and send to customer on time7. Perform other related duties as assignedCustomer Service Support1. Perform promotion clerk role : ensure related price discount condition, supply chain allowance are timely maintain in SAP according to authorisation request from relevant parties2. Review the completeness of Promotion Master Data and data quality in SAP to ensure correctness of sales order3. Maintain material substitution in place to avoid any unnecessary Out of stock 4. Ensure information from TPM system was completely tranferred and effective in SAP5. Maintain promotion information in other systems (D365, DMS) as shared service support6. Perform other related duties as assigned Order Processing1. Perform promotion clerk role : ensure related price discount condition, supply chain allowance are timely maintain in SAP according to authorisation request from relevant parties2. Review the completeness of Promotion Master Data and data quality in SAP to ensure correctness of sales order 3. Maintain material substitution in place to avoid any unnecessary Out of stock 4. Ensure information from TPM system was completely tranferred and effective in SAP5. Maintain promotion information in other systems (D365, DMS) as shared service support6. Perform other related duties as assigned

Qualification:


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

ประสบการณ์ที่จำเป็น
  • ไม่ระบุประสบการณ์ขั้นต่ำ
สายงาน
  • บริการลูกค้า
ประเภทงาน
  • งานประจำ
เงินเดือน
  • สามารถต่อรองได้
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Customer Service
Job type
  • Full-time
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Company overview

Size:500-1000 employees
Industry:Consumer Products
Location:Bangkok
Founded in:1891
Ranking:4.5/5

Osotspa is a leading Thai consumer goods company that aims to cater to the lifestyle needs of consumers and is widely recognized in the ASEAN region. With over a century of success, Osotspa continues to research, develop, and create products that meet the needs of the Thai people, with a mission to ... Read more

Why join us: ปัจจุบัน โอสถสภามีอายุมากกว่า 123 ปี เรายังคงมุ่งมั่นพัฒนาผลิตภัณฑ์ที่มีคุณภาพต่อไปอย่างไม่หยุดยั้ง ภาใต้ปรัชญาข้อปฏิบัติที่ยึดมั่น "เห็นแก่ประโยชน์ของผู้อื่นมากกว่าตนเอง คิดถึงน้ำใจของคนอื่นมากกว่าเงินตรา มีความสัตย์ซื่อในการประกอบอาชีพ รักษาไว้ซึ่งจรรยาบรรณของธุรกิจ"

Job location: Bang Kapi
Head office: 348, Ramkhamhaeng Road
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