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Specialist - A&H Customer Service - Call Center (ENG/TH)

atAllianz Ayudhya Assurance PCL
Nice to know
Provide good customer service as the first line of contact with after sale service. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Your Day at Allianz Ayudhya
  • Answer calls and respond to emails
  • Provide customers with product and service information
  • Handling customer enquiries and solving problems concerning company services and products
  • Update existing customer information
  • Process of claim services
  • Route calls to appropriate team
  • Follow up customer calls untill completion and the members are always informed of the progress.

Must Have
  • Bachelor degree or higher level in related fields
  • Preferably 2-3 years experiences in service industry.
  • Good communication and telephone skills (listening, comprehension, explaining)
  • Good written and verbal skills in both Thai and English.
  • Able to work under pressure.
Allianz Ayudhya
Job Level:
Professional
Location:
Bangkok, TH, 10330
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Thailand
Employing Entity:
Allianz Ayudhya General Insurance Pcl.
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
52323
Position Cluster:
Non-Executive
Experience required
  • 2 years
Salary
  • Negotiable
Job function
  • Product / Brand Management
  • Customer Service
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Insurance
Location:Bangkok
Website:www.azay.co.th
Founded in:1951
Ranking:4.5/5

When people talk about INSURANCE they talk about Allianz Ayudhya COME JOIN US! As Thailand's largest public life insurance joint venture company Allianz Ayudhaya, we are committed to providing people with financial services and products that best service their needs. With over 60 years of experie ... Read more

Why join us: Allianz Ayudhya Assurance Pcl. is committed to creating work opportunities and building a high performance culture that not only upholds the company’s core policies but also develops each and every employee’s capabilities. We have acquired a wide range of compensations and benefits for our employ ... Read more

Head office: 898 PHLOEN CHIT TOWER BUILDING FL.1 ZONE B,FL.2 ZONE B [CHAN LOY] FL.6,FL.14 AND FL.17 THANON PHLOEN CHIT
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