Siam Piwat Co., Ltd.
This job has expired
LE CAFÉ LOUIS VUITTON - Hostess [Contract 1 year]
atSiam Piwat Co., Ltd.Join the Culinary Revolution
Siam Rivea Company Limited, under Siam Piwat Group, an operator of “Blue by Alain Ducasse” restaurant and Blue by Alain Ducasse Bakery Boutique, is hiring for a new luxury brand café concept.
PRIMARY RESPONSIBILITIES:
- To ensure all teams have up to date information prior to each service
- To answer the telephones promptly, courteously and following the relevant judging standards
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director
- To pass all special guest requirements to the relevant department required to act upon them
- To accurately take and process all cancellations and amendments
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival
- To accurately file all correspondence relating to reservations processed
- To welcome guests with warmth and courtesy according to required standards
- To assist guests with their belonging and ensure that they are returned without delay
- To observe and to anticipate guest’s needs
- Glean personal and relevant information relating to VIP guests
- To support the management ensuring a smooth, pleasant and efficient service
- To use up selling techniques to exceed guest expectations and increase revenue
- To ensure that the manager is kept informed of all guest comments and complaints
- To create personalised menu
- To assist with the service when required in the lounge and restaurant – offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly
- To use the booking sheet to check name, and refer to guests appropriately
- To set up and to maintain a nice working area
- To follow opening / closing duties to required standards
- Other duties as assigned by superiors
COMPETENCIES :
- Organized the seating
- Knowledge –Standards of service, reservation practices, customer engagement.
- Hospitality
- Fluency in Thai & English, conversational ability in one other Asian language preferred
QUALIFICATIONS:
- Previous experience in similar role 5 years
- F&B background
Located in Rajchaprasong area
Experience required
- 5 years
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
Throughout more than 5 decades in business, Siam Piwat has displayed strong financial potential and adhered to the principles of good governance for the ultimate success of all parties. Under the current management of our highly professional and experienced Board of Directors and Executives, Siam ...
Why join us: Siam Piwat is also determined to “be the first” in the business to develop national-scale projects with creativity, innovation, and top quality management. We want to give back to the community by providing opportunities for a better quality of life in the Thai society.
Benefits
- Dental Insurance
- Five-day work week
- Life Insurance
- Health Insurance
- Performance bonus
- Company uniform
- Job training
- Learning & Development Opportunities
- Maternity leave
- Provident fund
- Social Security
