Head of Customer Insights
atSiam Piwat Co., Ltd.Job Descriptions:
- Design, plan and execute the marketing researches in terms of wide and deep customer database effectively as per the business objective within designed timeframe and budget
- Conduct market researches on changes of consumer behaviors and perform concept testing for the assigned projects for finding business opportunities, business development and strategic planning for the organization
- Develop methodologies and execute the studies related to customer satisfaction towards shopping experience with our malls and other business of our company, including studying new measuring indicator for business performance
- Provide advice for the key findings from each study such as Tracking Study, Project based study, Ad-hoc study, New idea generation study, etc., each Business Unit can use the findings to improve the business and enhance the business success
- Conduct competitor analysis and market analysis for finding business opportunities for existing competitors and prospective competitors especially from Shopper's perspective
- Conduct new sources of data to study business Trend such as New Retail Concept, Retail Trend, Retail Innovation, Luxury Retail, Shopper Forecast, Future Consumer Trend, etc. so Business Units can utilize the findings from those trends to extend business operation effectively and successfully as per the company's vision and mission
- Present and provide data adaptation to deeply and widely understand the customer from technical tools and new social tools to provide business analysis promptly and effectively
- Perform other tasks as assigned
Qualifications:
- Graduated from Bachelor or Master Degrees in related fields such as Business, Economics, Statistics, Engineering
- Experience in provide Business Intelligence data and business advices
- Experience in finding business opportunities
- Experience in managing a group of team member and subordinates
- Able to analyze the research
- Able to provide business advice, strategic planning
- Strong leadership, strategic thinking and communication skills
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Senior Management
Job type
- Full-time
Company overview
Size:500-1000 employees
Industry:Real Estate Development
Location:Bangkok
Website:www.siampiwat.com
Founded in:1958
Ranking:5/5
Throughout more than 5 decades in business, Siam Piwat has displayed strong financial potential and adhered to the principles of good governance for the ultimate success of all parties. Under the current management of our highly professional and experienced Board of Directors and Executives, Siam ...
Why join us: Siam Piwat is also determined to “be the first” in the business to develop national-scale projects with creativity, innovation, and top quality management. We want to give back to the community by providing opportunities for a better quality of life in the Thai society.
Head office: 989 Rama I Road, Pathumwan, Bangkok
Benefits
- Dental Insurance
- Five-day work week
- Life Insurance
- Health Insurance
- Performance bonus
- Company uniform
- Job training
- Learning & Development Opportunities
- Maternity leave
- Provident fund
- Social Security
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