About the role

ICONSIAM is seeking a Customer Service Officer to join our team at the prestigious ICONSIAM development in Khlong San, Bangkok. This is a full-time position that will play a crucial role in delivering exceptional customer service to our valued visitors.

Hours of operation : working 5 days/week

• 10.00 a.m.-20.00 p.m.
• 12.00 a.m.-22.00 p.m.

Benefit:
Base Salary start ฿20,000 + Experience + Toeic Score + Third Language

What you'll be doing

• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction
• Collaborate with other departments to ensure a seamless and positive customer experience
• Maintain detailed records of customer interactions and follow up as necessary
• Contribute to the continuous improvement of customer service processes and procedures
• Participate in team meetings and training sessions to enhance your skills and knowledge

What we're looking for

• Bachelor's degree in Liberal Arts, Humanities : Major in English / New Graduates are welcome
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions
• Attention to detail and the ability to multitask in a fast-paced environment
• Prior experience in customer service or a similar role within the service industry
• Proficiency in English and Thai, both written and spoken
• A positive, friendly, and enthusiastic attitude
• Able to work in shift time

If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.

Interested person may send your resume to [email protected]
or contact to