Account Director - B2B (Senior Manager)

Bangkok, Thailand (Full-time)

• Develop and execute strategies to grow existing client relationships, leading efforts to maintain high levels of client satisfaction, and ensuring long-term partnerships.
• Collaborate with clients to understand their business goals, and provide strategic solutions to help them achieve success. Lead the delivery of creative campaigns while ensuring timely and effective execution.
• Identify and implement upselling opportunities that align with client needs and increased revenue.
• Participate in pitching and securing new clients, contributing to business growth through effective lead generation and client engagement strategies.
• Manage and mentor a team of Account Executives, ensuring high performance and a positive, creative, and collaborative team culture.
• Maintain and strengthen relationships with key clients by acting as the primary point of contact and personally managing key accounts alongside the team.
• Work closely with other teams such as creative, marketing, and project management to deliver cohesive solutions for clients.

• A minimum of 8 years of experience in account management, including at least 3 years in a team leadership role.
• Experience in leading and managing teams, with strong leadership and mentoring skills.
• Proven track record in client growth and retention.
• Strong communication, negotiation, and presentation skills.
• Excellent command of the English, both written and spoken.
• Creative problem-solving abilities and a strategic mindset.
• A passion for delivering excellent client service and driving business growth.
• Familiarity with industry trends and best practices.

• Proven ability to work in a fast-paced dynamic environment.
• Proven ability to structure and manage complex negotiations to successful closure and delivery.
• Knowledge of how internet advertising technology works and the ability to explain it in ordinary terms.
• Experience building relationships with top marketing decision maker.