Lazada (Thailand) Co., Ltd.
This job has expired
Senior Associate, Risk Management-Anti Fraud
atLazada (Thailand) Co., Ltd.Job Description
Team and Role Introduction:
Buyer protection team is under customer protection domain. This team is responsible to provide a trust and safety environment for the buyers.
Responsibilities:
-Analyze and provide report on buyers' complaints in the area of trust and safety
-Conduct root cause analysis and proposed solution to improve buyers' experience
-Design communication material to improve trust and safety environment
-Responsible in operational excellence in buyer protection
Job Requirements
Requirements/Qualifications(must have):
-SQL
-Strong analytical and logical thinking
-Strong problem solving
-Excellent communication
-Able to work with team across functions
-Strong execution
Requirements/Qualifications(good to have):
Previous role in fraud / trust and safety / platform governance / business intelligence is prefered
Experience required
- any or no experience
Career level
- Middle Level
- Senior Level
Salary
- Negotiable
Job function
- Assistant
Job type
- Full-time
Company overview
Founded in 2012, Lazada Group is Southeast Asia’s leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we h ...
Why join us: At Lazada, we’re setting new standards for eCommerce, and we’re doing this by bringing out the best in our people. We value curiosity and passion in creating the right environment using technology and tools that allow the best ideas to surface from our people. We experiment, we learn, and we do bett ... Read more
Benefits
- Learning & Development Opportunities
- Professional development
- Provident fund
- Flexible working hours
- Five-day work week
- Job training
