Senior Manager - Operations, Industry & Domain Solutions (Consumer Business) - TH

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

• Tertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
• Experience in leading strategy and operational transformation with one of these sectors:
  • FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
  • Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.