Application Center or Service Manager

atSchneider (Thailand) Limited
  • Manages a customer application center or service operation center at country or cluster level (or a region if single-division or back-office scope).
  • Responsible for business growth, P&L and SFCs, profitability, customer satisfaction & quality. Monitors center performance.
  • A Senior Manager typically manages a department or small unit that incudes multiple teams led by Managers and/or Team Leaders.
  • Ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department.
  • Problems faced are often complex and require extensive investigation and analysis.
  • Requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
Qualifications
    • Bachelor's degree required in Engineering or related field
    • 10+ years of relevant experience in program management, process management or process improvement
    • Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards
    • Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment
    • The ideal candidate will be a self-starter with a passion for energy management business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment
    • Strong dedication to problem solving and process improvements
    • Team player, personable, professional, and flexible
    • Strong communication and interpersonal skills for effective cross-functional collaborate
    • Ability to analyze large datasets
    • Ability to write comprehensive reports
    • An analytical mind and inclination for problem-solving

Primary Location: TH-Bangkok

Schedule: Full-time
Unposting Date: Ongoing
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time

Company overview

Size:n/a
Industry:Electronics / Electrical Equipment
Location:n/a
Website:n/a
Founded in:n/a
Ranking:4/5

Schneider Electric is the global specialist in energy management and automation. With revenues of ~€24.7 billion in FY 2016, our 144,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From t ... Read more

Head office: 44/1 Rungrojthanakul Building 13-14 Floor, Rachadapisek Road, Huaykwang Sub-District, Huaykwang District, Bangkok 10310
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