WorkVenture is a dynamic, foreigner-managed company allowing Thai companies to post their open jobs and receive applicants from job seekers. We also provide Employer Branding and other professional services. We are a passionate, hard-working team and we strive to enable better careers for all employees in Thailand.

We are looking for a service-minded Customer Support person to become part of our company. You will be a person who receives incoming calls and emails from our customers. You will be clarifying customers' requirements, providing explanations of how our platform works and helping our customers to fill vacancies and be satisfied with our services.

Responsibilities

• Explaining and guiding customers on how to use the company dashboard and services.
• Managing incoming calls and customer service inquiries.
• Adjusting job positions posted by clients to improve performance and provide better results when required.
• Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Calling to customers to build relationships and help them with hiring.
• Inviting Customers to continue WorkVenture services (commission on purchases received). 

Qualifications

• Bachelor's Degree in any field.
• Service-minded attitude.
• Communicative command of English.
• Good interpersonal and communication skills.

WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.