TikTok Shop - Creator Education & Engagement Program Manager (E-commerce

atTikTok Technologies Ltd.

TikTok Shop - Creator Education & Engagement Program Manager (E-commerce) - Thailand


BangkokRegularOperations - Commerce opsJob ID: A90247


Responsibilities


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy

  • a mission we all believe in and aim towards achieving every day.


To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact

  • for ourselves, our company, and the communities we serve.


Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.


We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok. Responsibilities:

  • Train, plan, develop educational content for Thai TikTok Shop creators through self-generated educational presentation and content on various platforms (i.e. TikTok, Facebook, YouTube, Company Website, others), in line with global policies and local strategies
  • Expand outreach channels to communicate with Tiktok Shop creators and control quality of educational content such as articles
  • Actively research market trends including products, contents, community best practice & collaborate with cross-functional teams in order to get sufficient inputs to strategically create promotional and educational materials or projects for creator growth
  • Design and initiate creator engagement programs based on current situations to elevate engagement with creators and help them increase their e-commerce transaction
  • Drive and track performance of TikTok Shop Creator education and engagement activities.


Qualifications


Minimum qualifiactions:

  • Minimum Bachelor's degree or above with 2-3 years of relevant experience
  • Had experience of education & training, e-commerce, community development or creator management before.
  • Strong understanding of content, especially TikTok, Instagram, YouTube, and other content driven platforms.
  • Good communication, data driven, strong execution, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment
  • Comfortable with public speaking (both offline and online) with track records of motivating and/or inspiring community
  • Proficient in English and Thai


Preferred qualifications:

  • Direct experience of being a TikTok creator or TikTok Shop creator
  • Familiar with different social apps and tools such as LINE, Facebook, YouTube etc
  • Experience in content production field (i.e. video editing)


TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Retail
  • Management
Job type
  • Full-time
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Company overview

Size:500-1000 employees
Industry:Advertising / Media
Location:n/a
Website:careers.tiktok.com
Founded in:2016
Ranking:4/5

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why join us: Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity ... Read more

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