Skills:

Problem Solving, Negotiation, Fast Learner, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Accelerate brand growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
• Develop internal strategy and action plan to grow brands and request brand policy support for top and potential brands in the portfolio.
• Discover new or potential collaboration that fits into the brand's and platform's short-term and long-term goals and build JBPs.
• Ensure brands completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
• Conduct brand reviews and alignment with top management and related people and ensure alignment in the next steps with top or selected potential brands.
• Monitor brand's performance and ensure brand has executed their action plan as committed or even go beyond.
• Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
• Maintain service quality provided by brands per platform's governance or policy in order to increase brands' and platform's credibility, conversion rate and thus customer satisfaction.
• Collaborate with internal teams to drive various initiatives from platform, cluster, category, and brands.
• Minimum Bachelor's Degree or above.
• 3 years+ experience in e-Commerce; direct experience in relevant categories preferred.
• Proficient in English and Thai languages.
• Strong analytical and problem solving.
• Excellent interpersonal, presentation and negotiation skills.
• Attention to detail, affinity with numbers, logic and problem solving skill.
• A good team player, fast learner, eager to win and go the extra mile, and open to changes.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• Excellent interpersonal and negotiation skills.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Quality Assurance, Assurance, Data Analysis, English

Job type:

Full-time

• Leading, managing, recruiting & developing the local search operation team, helping them to achieve their full potential and maintain high standards & quality of work.
• Being responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures.
• Being responsible for leading the team to perform policy, process & strategies localization, BPO quality management, Quality assurance, RCA, data analysis & deep dives, making reports & policy recommendations and strengthening the team's understanding ...
• Continuously evaluate outcomes, manage performance, establish and optimize the workflow and SOPs, report, analyse, and optimize quality process to ensure productivity, quality, effect and efficiency goals can be met.
• Being responsible for cooperating with cross-functional teams such as product, research & development teams to optimize search strategies and improve users' search experience.
• Being responsible for landing new projects and providing high-quality training to BPO site.
• Actively promoting and supporting inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
• Creating an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed.
• Additional compatible and related responsibilities which are not necessarily listed above.
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working on quality management in a major tech or media company, experience in Search operation is a plus.
• Recent and minimum 2 years experience as Team Lead/Content Manager/ Technical Lead [Strong people management skills and currently managing large multicultural teams with diverse skills.].
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai to support Thai market.
• Strong attention to details and ability to work independently.
• General knowledge about Search Engineering/Search engines and Search related strategies.
• Deep understanding of online safety, privacy, and expression issues.
• Possesses good interpersonal skills, demonstrate good judgment, training and coaching skills.
• Proven track record of working with cross-functional partners, across different countries, ideally have experience with different markets/region.

Job type:

Full-time

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every chall ...
• Minimum Qualifications-Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required;-experience in research and analysis positions in consulting, e-commerce/ads is preferred. Preferred Qualifications-Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business;-Have some strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance;-Proficiency in SQL for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus;-Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at [email protected].

Skills:

Social media, Finance, Compliance

Job type:

Full-time

• Devise B2B marketing communication strategy to inspire and influence clients and partners, especially brands, media agencies, creative agencies, ecosystem partners, and industry associations.
• Drive and execute end-to-end integrated marketing campaigns including lead generation, events, scaled education, partner upskilling, content marketing, email marketing, social media, press releases, and more.
• Independently own and lead strategic projects that need cross-functional collaborati ...
• Manage regular reporting on business marketing initiatives and results, especially for quarterly planning (OKR), reporting (QBR) and annual planning.
• Drill into the performance of marketing channels, especially events, to track and draw actionable insights and best practices.
• Support budget management, including the allocation of budget resources effectively to support business growth, oversee budget governance to ensure compliance, track and report budget utilization.
• Partner closely with regional teams and local markets to drive synergy, business alignment and uplift performance for the Thai market.
• 5+ years of professional experience in marketing, communications, consulting or business strategy.
• Ability to thrive in a rapid, agile, and often ambiguous growth environment.
• Good understanding and appreciation of the business landscape and culture in Thailand.
• A team player and collaborator, strong relationship-building and leadership skills.
• Strong communication skills, particularly implemented in a cross-functional and global role and experience collaborating with internal and external stakeholders at all levels.
• Excellent in project management.
• Ability to quickly complete/execute large volumes of work with high quality and attention to detail. Preferred Qualifications.
• Proven experience in media, advertising or technology industries preferred.
• Proven experience developing integrated marketing strategies and executing go-to-market plans, especially events, are preferred.
• Passion for TikTok marketing, and up for the challenge of building something from the ground up.

Skills:

Compliance, English

Job type:

Full-time

• 2~3 years of experience in HR operations;.
• Good understanding of labour/compliance laws, cultural nuances and HR best practices;.
• Experience with employee lifecycle (including but not limited to onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);.
• Ability to work independently, demonstrating initiative and a proactive approach to problem-solving;.
• Highly proficient and excellent communication skills in English.
• Preferred Qualifications.
• Support employees and improve employee experience by providing end-to-end HR solutions to solve their issues;.
• High level of discretion, confidentiality, and ethics;.
• Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across the APAC region;.
• Experience in setting up relationships & handling trade unions is a plus.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. .
• Why Join Us.
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our ...
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. .
• Diversity & Inclusion .
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. .
• Trust & Safety.
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. .
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. .
• Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder. Our Content Moderators review videos in continuous succession during each shift. What will I be doing? - You will ensure legal compliance and safety of content uploaded to our platform. - You are responsible for the development, improvement, and maintenance of standards for the security of our online communities. - You will improve the content management strategy for short video platforms. - You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
• You are a fast learner and a good communicator and can speak, read and write fluently in English, Thai, and Burmese.
• Willing to work on shifts.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Looking for an Burmese Speaker who is currently in Thailand on a Spouse Visa.
• You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• You have active usage and interest in short video platforms.
• Experience in a BPO / call center/customer service environment is a plus.

Skills:

Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
• Develop and implement Moderation Standard Operating Procedures (SOP) programs.
• Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
• Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
• Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
• Gather insights and identify key business requirements for cross-functional teams and business partners.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
• Bachelor's Degree in business administration, project management or policy related fields.
• 3+ years of working experience in project or program management.
• Track record in crafting and operationalising moderation guidelines in the tech industry.
• Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
• Preferred Qualifications.
• Master's degree in business administration or policy related fields.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management, Meet Deadlines

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• We're looking for a skilled leader to join as the Team Lead, SMB Account Management. This role will build, scale and oversee our SMB business in Thailand, which is responsible for accelerating the investment of new advertisers. This team will engage a diverse set of customers, focusing on driving revenue and product adoption.
• You will empower your team to test a variety of services (including TikTok's own eCommerce solution.
• Shop) to understand the effectiveness in addressing advertiser needs and to identify what programs to scale to drive ROI across SMB.
• Aim for the.
• Highest.
• Lead a team of Account Managers.
• Provide coaching and direction to enable their and our client's success. You will help guide your teams through the next stage of their career and beyond;.
• Assume Ownership.
• Identify areas for process, product and tooling improvement to enable scalable solutions for our clients.
• You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;.
• Be Candid and.
• Clear.
• Set clear goals and expectations for your team.
• Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;.
• Have the Bigger Picture in Mind.
• Work collaboratively with the entire SMB team to support and enable the success of our sales teams.
• You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps;.
• Be a Champion of Inclusion.
• You will help promote diversity within your team.
• You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest;.
• Always Day 1.
• Take initiative, there is no task too big or too small.
• You will be able to lead by example with supporting your AM's on best practices and how to analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.
• 5+ years of extensive experience in account management/client services roles in digital advertising.
• 2+ years of management experience, leading and inspiring sales team while driving measurable business outcomes.
• Knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem in market.
• Proven track record of collaborating with cross-functional groups to produce meaningful results.
• Proactive attitude with excellent project management, organisational, and analytical skills.
• Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
• Analytical skills and process management skills, high attention to detail and rigour, can-do attitude, and desire to learn.
• Experience in platform and scaled operations is considered a plus.
• In-depth knowledge of the Thailand AdTech market and its SMB lead initiatives.
• Have a passion for TikTok.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Microsoft Office, Power point, Excel

Job type:

Full-time

• we encourage you to apply early.
• Create user friendly external facing articles and documents from internal documents.
• Conduct training via physical training and online training.
• Create and maintain training material in TH Market languages.
• Translate content into the market language and support business needs such as product education, training resources, internal communication, digital content, video subtitles.
• Update & align content with stakeholders and keep internal staff up to date with latest updates.
• Preparing reports summarising results of translation projects.
• Keep track and maintain the quality, consistency, and accuracy of the localised content in various formats and channels.
• Proficient-level knowledge of TH market languages in both oral and written.
• Final year or recent graduate with a background in language, linguistics, or other related fields.
• Good communication & presentation skill.
• Proficiency with Microsoft Office (Power Point, Excel), and other similar tools.
• Preferred Qualifications.
• Co-operative & Friendly personality.
• Ability to multitask and manage multiple projects at once.
• Understanding online marketing or online platform is plus.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Skills:

Digital Marketing, Branding, Excel, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About Us Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities.
• In order to deliver industry-specific solutions and methodologies across the APAC region. Nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights.
• Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment. Responsibilities Being a Consultant to clients and internal stakeholders.
• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help Top 10 clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
• Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in 3C, Food or Tech industries a plus.
• Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Solid understanding of media metrics, their implications and corresponding studies.
• Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
• Excellent English communication and presentation skills.
• Preferred Qualifications.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving technical problems with product and engineering teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us .
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
• 0-1 business development / partnership building, identify top and key local services partners in Food, QSR and Travel industries.
• Drive TikTok adoptions and provide integration marketing solutions to customers and achieve industry deep cultivations.
• Conduct customer visits, negotiate cooperation and contracts with key partners.
• Facilitate local service merchants in delivering high-quality content through short videos, live streaming, influencer matching,to improve their sales / transactions.
• Bachelor's degree or above, previous relevant work experience, with preference for in either Travel, Food, local service industries.
• Experience in business development, sales or partnership and with proven track record in delivering targets.
• Fluent English and Thai .
• Preferred Qualification.
• Strong customer relationship maintenance, negotiation, and problem-solving abilities, with preference for experience in the social media industry.
• Prior Team Leading Experience.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Utilize quality management tools to strategically enhance policies through providing policy implementation feedback and minimizing moderation policy inefficiencies.
• Deep understanding of Listing/Content/ Intellectual Property Rights moderation guidelines and moderation strategies from the policy team, and work as an expert for the specific domains.
• Collaborate with stakeholders (i.e. policy teams) and develop quality inspection standards, to continuously optimize & refine policies, processes and platforms.
• Collaborate & lead BPO Quality Assurance to ensure a high quality standard of moderation delivery; conduct risk inspections based on identified risks, reducing risk exposure on the platform.
• Work closely with QA market leaders, local partner operations, training & SOP teams to enhance moderation policies through identifying quality & product risks.
• Validate and implement rejection labels, granting whitelist or revoking penalties stemming from erroneous human/machine moderation.
• Initiate, lead & guide small/medium scale projects, pilot implementation of new platforms and tool functionalities aimed at enhancing moderation efficiency & quality.
• Participate in large scale projects, aimed at identifying shortcomings or opportunities, provide business requirements (BRDs) from a moderation quality viewpoint.
• Bachelor's degree in any discipline.
• Fluency in English and Thai to moderate specific product/content listings for TikTok Shop Thailand.
• Minimum 3 years of hands on and in-depth experience in e-commerce or online safety and quality analysis.
• Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
• Support business in shifts by following the local labor laws.
• Preferred Qualifications.
• Bachelor's Degree in business administration, operations, or project management.
• Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Able to digest large data sets/policies in a cohesive and actionable manner.
• Experience in Program Management or Project Management roles.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
• Join us as we drive the future of e-commerce here at TikTok.
• Accelerate seller growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
• Develop internal strategy and action plan to grow sellers in the portfolio.
• Ensure sellers completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
• Conduct top sellers business review.
• Monitor sellers' performance and ensure sellers have executed their action plan as committed or even go beyond.
• Responsible for establishing and maintaining good working relationships with key accounts decision-makers or representatives.
• Assist in troubleshooting seller-related problems and providing actionable proactive solutions to potential issues.
• Deliver impact on category growth by ensuring seller campaign participation and marketing support.
• Minimum Bachelor's Degree or above.
• 2 years+ experience in ecommerce; direct experience in relevant categories preferred.
• English proficiency and Thai language proficiency.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logic and problem solving skill.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• Experience in FMCG or F&B Industry is preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Compliance, Agile Development, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
• Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
• Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
• Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
• Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
• Facilitate tech changes and updates.
• Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
• Work closely with department heads to understand operational needs and incorporate them into SOPs.
• Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
• Resolution Program Management.
• Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
• Promptly escalate critical/high-risk cases to the appropriate authority.
• Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
• Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
• Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
• Lead process improvement efforts.
• Bachelor's degree or equivalent practical experience required.
• 3+ years of operations, program, or project management experience, ideally involving SOP development.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Six Sigma or other process design certifications advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
• Join us as we drive the future of e-commerce here at TikTok.
• Account management for the TikTok super top creator in Thailand for TikTok E-commerce program.
• Maintain and cultivate the growth of TikTok super top creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
• Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
• Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
• Plan strategically and analyze deeper partnership models beneficial for creators and platform.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
• Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
• Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
• Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
• E-commerce background is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. T&S Introduction Our Trust & Safety team's commitment is to keep our online community safe.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• Perform analysis of errors in platform/moderation quality and feedback to the respective team.
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.
• Responsible for policy cascading, clarification, and calibration sessions to ensure an accurate understanding of the policy and operations readiness in accordance with responsible product quality delivery.
• Support the go-live process and incubation period for new hires (e.g. initiate policy exam, test result correction, and Q&A).
• Provide high-level and detailed reports on the Market/Site Quality Level report.
• Manage the moderation team's quality strategy to ensure the effective and timely RCA and action plans are completed and followed.
• Coordinate and work closely with Product BP, Content Ops, Ops Success, BPO Vendors/In-House Moderation (if applicable), and other relevant stakeholders to support quality operations-related tasks.
• Minimum Qualifications - Full Professional English Proficiency and Local Language is required. - General knowledge of ByteDance's international products, especially CapCut.
• Deep understanding of online safety, privacy, content and market trends, this includes in-dept understanding western culture and familiarity with the internet usage habits of their users. Preferred Qualifications - 1.5+ years of working experience in the Content Safety Industry and/or at least 1 year of QA experience.
• Trust & Safety recognises that keeping our platform safe for ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• In this role you will analyze market trends, develop monetization strategies to grow revenue, and acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
• Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
• Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement.
• Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
• Provide regular performance updates, next action plans, and forecasts to key stakeholders.
• Work closely with campaigns and marketing teams to consolidate potential resources for monetization.
• Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
• Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
• Minimum 3 years of work experience with a focus on the e-commerce industry, or monetization and partnership roles.
• Good analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insight.
• Preferred Qualification.
• Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
• Proficiency in processing complex data sets using Excel.
• Good negotiation and stakeholder management skills.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Provide comprehensive support in the Regional Key Accounts (RKA) internal processes and communication. This includes tracking bi-weekly, monthly, and quarterly performance, policy updates, feature roadmaps, and other relevant information.
• Assist RKA Managers throughout all stages of sellers' incubation. Prepare data, regular performance reports, and presentations that highlight key findings, trends, and success metrics for quarterly business reviews and business planning.
• Conduct RKA performance analysis with visualized data. Co-develop analytic dashboards and report templates to ensure high-quality delivery and optimize operational efficiency.
• Perform competitor tracking and market research. Help identify gaps, propose best practices, and provide data analytics support as needed.
• Undertake other duties as assigned.
• Relevant major from university or past experience related to finance or business administration.
• Comfortable working with numbers, extensive data/excel work, and PowerPoint slide creation. Meticulous with keen attention to detail.
• Self-starter who is results-oriented, dedicated, and willing to learn.
• Strong problem-solving skills and excellent interpersonal and communication skills.
• Preferred Qualifications.
• Previous work experience or internships in related fields is a plus.
• Available for a full-time internship, ideally for 6 months.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• TikTok Shop Graduate Development Program.
• TikTok Shop Graduate Development Program is a 24-month long graduate trainee program, aimed at developing budding talents to be well-versed with the e-commerce world. From Day 1, you will be a full-time employee in a tailored program that consists of multiple job rotations where you will experience and learn about the different roles in our e-commerce team. Engage and empower sellers, participate in running campaigns, build strong networks with leading brands and creators, and more! Upon completing the program, you will seamlessly transition into a new role within our E-Commerce team, further advancing your career with us.
• Seller Acquisition and Incubation.
• Acquire and help sellers of small and medium enterprises to have a smooth onboarding experience on TikTok Shop, improve their growth and performance through knowledge transfer, training, progress tracking, and empower sellers to become successful on the platform. Account Management.
• Work with bigger brands in the market and manage more complex services to improve growth and performance of our brands. Campaign Management and Integrated Marketing.
• Keep our communities engaged and achieve maximum sales through our various TikTok Shop marketing campaigns happening all year round. Work with our marketing team to build awareness of TikTok Shop and create mega campaigns which will impact the whole platform. Creator Management.
• Coordinate and work with our top and long-tail creators to help them be successful as they grow together with TikTok Shop. Become a TikTok Shop relationship manager for our multi-channel networks and TikTok Shop partners, ensuring a win-win relationship for our client's brands and our company. And/or other tasks assigned to you by the company.
• Please note that actual journeys and rotations may vary based on business needs and trainee performance.
• Perks and Benefits.
• Competitive salary and benefits.
• Robust training program designed to support each rotation.
• Extensive learning opportunities from peers.
• Opportunity to lead and contribute to high-impact projects.
• Inclusive and diverse work environment.
• Pathway for career growth and leadership development.
• Bachelor's degree or Master's degree in any field with up to 1 year of full-time work experience.
• Intellectual curiosity and the ability to rapidly learn new concepts and skills.
• English proficiency.
• Preferred Qualifications.
• Exposure to e-commerce or consulting.
• Participation in case competitions.
• Application - 1 August 2024 to 13 October 2024.
• Online Assessment - August to October 2024.
• HR Interview - August to October 2024.
• Business Interview - September to November 2024.
• Individual Case Study Presentation - September to November 2024.
• Final Interview with Senior Leader - September to November 2024.
• Offer - October to December 2024.
• Onboarding & Start - June/July 2025.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Design Seller Growth Program(s) to build seller commitment and drive GMV growth for SMB sellers (Small/ Medium size sellers).
• Run seller analysis to determine (a) which seller segments to prioritize, (b) what are the key seller actions required to grow GMV by seller segments, (c) what are the appropriate seller incentives (vouchers, Ads, traffic boost).
• Measure Program impact on GMV growth - Optimize Seller Growth Program(s) adoption rate, budget, and ROI; run A/B tests where needed.
• Execute the Seller Growth Programs; leverage high-impact features in seller centre (e.g. seller missions, Assortment Growth features) where relevant.
• Collaborate with cross-function teams including Category Managers, Account Manager Leads, Strategy, Product team to design and roll out Seller Growth Program(s) successfully.
• Run Seller Interviews to understand seller pain points to grow on Tik Tok Shop or feedback on Seller Growth Program(s).
• Full responsibility for regular or ad-hoc tasks.
• Minimum Bachelor's Degree or above.
• 3-5 years in ecommerce, merchant growth or new business unit setup.
• Very strong analytical skills, with good numerical sense.
• Able to design and execute programs end-to-end.
• Proficient in English, and fluent Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, and comfortable working in a fast-paced and dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA. In this role you will develop seller packages, partnership packages, and relevant business pitch decks. You will also be responsible in creating framework for data analysis, extract data, and report findings using suitable visualization tools.
• Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
• Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
• Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Create framework for data analysis, extract data, and report findings using suitable visualization tools in areas including user segmentation and CRM, commercial campaign performance and budget efficiency improvement, conversion funnel improvement.
• Provide actionable insights driven by data to support business goals and develop new marketing strategies.
• Build dashboards, and regularly review and analyze key commercial and marketing metrics to enable marketing team members to efficiently monitor performance and and effectively make decisions.
• Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement - Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
• Provide regular performance, commercial metrics and budget updates, next action plans, and forecasts to key stakeholders to maximize ROI.
• Collaborate with data teams to create reports that can effectively measure campaigns and channel performance.
• Work closely with campaigns and relevant business operations teams to provide insights for future business improvements.
• Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
• Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
• Minimum 5 years of work experience with a focus on strategy and business analytics - Proficiency in processing complex data sets using Excel.
• Experience using other data analysis and visualization tools such as Excel, SQL, Python, R, Tableau or similar softwares.
• Preferred Qualification.
• Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
• Strong analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insights.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact on ourselves, our company, and the communities we serve.
• Join us.
• The Marketing Science Measurement team is responsible for interpreting the performance of advertising on our platform. We work with advertisers to optimize their activity on the platform and build meaningful connections that help drive behavior change.
• In this role, you will partner with our leading clients and agencies to help measure the effectiveness of their investment with our platform. In addition, this role will partner with key cross-functional teams such as sales, product marketing, product measurement, and business marketing to ensure that clients and agencies have best-in-class support.
• We seek highly-driven, empathetic, individuals who are looking to build our Marketing Sciences discipline where execution, curiosity, and data-driven thinking in a fast-growth environment to make others better will be critical for success.
• Drive the value of and adoption of measurement across Key and Growth account clients in Southeast Asia;.
• Partner primarily with clients and agencies to provide good measurement that can lead to a better understanding of their performance on the platform;.
• Manage client and agency feedback to ensure their voice is reflected in our product and partnership teams;.
• Partner with leadership to provide ongoing Measurement POV's to our global product and measurement peers;.
• Partner with product and partnership teams to help prioritize the right partnerships for the region;.
• Implement 1st or 3rd party measurement solutions for Key and Growth accounts with a learning agenda;.
• Partner with sales and product strategy to up-level internal sales teams on measurement knowledge;.
• Willingness and ability to travel as the business requires (approximately 25% of the time).
• At least 5 years of hands-on experience in measurement suppliers/platforms, digital marketing/advertising agencies, large marketing-related organizations, consultancy firms, global research firms, or complex marketing data-driven organizations;.
• Proven experience in setting up and managing large datasets, delivering analytical insights to management or clients for informed marketing decision-making, and adept at managing cross-functional communications and various stakeholders;.
• Expertise and experience with holistic measurement solutions including multi-cell testing, experimentation, incrementality testing, attribution, causal and inference analysis;.
• Fluency in English.
• Proficiency in Exploratory Data Analysis (EDA) with R, Python, SQL or HIVE;.
• Ability to work effectively in a fast-paced, global environment with exceptional time-management and goal-oriented task management skills;.
• A track record with attribution and conversion methodologies;.
• Experience in both digital brand and performance marketing;.
• Fluency in Thai and/or Vietnamese language preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too..

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in from July 2024 onwards. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Join our dynamic team at TikTok Shop - Thai Platform Operation as a Livestream Business Intelligence Intern. In this role, you will play a crucial part in the growth of our Livestream content and revenue. Livestreaming is a pivotal strategic initiative for us, fostering exceptional engagement with audiences. Given the competitive landscape, with particular attention to competitor's market share, we require swift and frequent initiative deployment to maintain and grow our livestream merchants.
• Set up, monitor, and conduct voucher experiments for key live campaigns and projects.
• Provide daily updates on campaign and project performance data.
• Monitor and record competitor campaigns and voucher activities.
• Other adhoc analysis that requires data analytics, basic MS Excel knowledge skills.
• Attention to details.
• Proficiency in data analysis and reporting tools.
• Ability to work efficiently in a fast-paced environment with frequent changes.
• Preferred Qualifications.
• Actively enrolled university student, preferably with Bachelor degree in Marketing, Business Administration, Statistics, Finance or related fields.
• Experience working in Livestreaming or entertainment industry.
• Proven track record of successful campaign management and revenue optimization.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• 1) Campaign resource management including campaign resource allocation, submission and set up.
• 2) Campaign operation including task allocation and tracking for internal and cross-functional.
• 3) Performance tracking and Campaign analysis.
• Bachelor's Degree (Open for year 2 - year 4) or above. Open to all majors and preferably in business, economics, marketing, engineering.
• Good at communication and coordination of cross functional teams.
• Proficient in English and Thai language.
• Preferred Qualifications.
• Interested in e-commerce campaign planning and execution for major local e-commerce platforms.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• a mission we aim towards achieving every day.
• To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
• Courage? Always. At TikTok, we create together and grow together.
• That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About.
• Us Our team at TikTok helps to nurture and grow the market accounts by focusing on providing high touch point client service as well as education on TikTok products and solutions thereby supporting the clients achieve their goals for both performance and branding objectives. The team works closely with cross functional teams in providing the best solutions to the clients in terms of both product knowledge expertise as well as vertical insights.
• Ability to manage a high volume of clients both for 1-1 approach and at scaled approach.
• revenue acceleration as well as client performance for long-term sustainability.
• Develop and maintain a clear understanding of current account pipeline segments, priorities, and gaps.
• Nurture relationships with high-potential partners to explore collaborative engagement and growth opportunities.
• Able to Identify key engagement metrics and monitor across initiative life cycle with input.
• Coordinate with Xfn team, such as marketing team and TikTok shop account manager to streamline and support progression to drive growth and unlock opportunity.
• Lead engagement activities end-to-end, including developing project plans and timelines, coordinating deliverables from cross-functional partners, troubleshooting issues, etc.
• Report on initiative impact and develop recommendations for go-forward planning.
• Minimum Qualifications -Expert knowledge of social media, mobile apps, and digital and mobile marketing. -Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• Proven performance winning the support of key stakeholders. -Proven track record of reaching and exceeding sales goals. -Ability to perform well in a highly dynamic, rapidly changing environment.
• Preferred Qualifications -Creative, outside-the-box thinker and strategist. -Excellent communication and presentation skills.
• A team player and collaborator. -Passion for TikTok marketing, and up for the challenge of building something from the bottom up. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
• Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
• We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible in understand the industry and competitive environment establish the operation system of brand/seller and merchandise explore opportunities and empower industry operations.
• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans and build JBPs.
• Maintain service quality provided by seller with low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's degree or above.
• Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred.
• English proficiency is a must.
• Preferred Qualifications.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction.
• Managing the day-to-day activities of the team, empowering and coaching team members to uplift productivity whilst a healthy workload maintained.
• Focusing on the proper SOP mechanics initiation and implementing appropriate incubation strategy to uplift core competency of each seller's tier i.e., GMV, ADO, Operation excellence, etc.
• Bachelor's Degree or above.
• 5 years of experience in incubation, account management or new business unit setup us a plus.
• 2 years+ of team management experience.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Experienced in new business unit setting, SOP development, execution, and measurement.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.
• Accelerate brand growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
• Develop internal strategy and action plan to grow brands and request brand policy support for top and potential brands in the portfolio.
• Discover new or potential collaboration that fits into the brand's and platform's short-term and long-term goals and build JBPs.
• Ensure brands completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
• Conduct brand reviews and alignment with top management and related people and ensure alignment in the next steps with top or selected potential brands.
• Monitor brand's performance and ensure brand has executed their action plan as committed or even go beyond.
• Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
• Maintain service quality provided by brands per platform's governance or policy in order to increase brands' and platform's credibility, conversion rate and thus customer satisfaction.
• Collaborate with internal teams to drive various initiatives from platform, cluster, category, and brands.
• Minimum Bachelor's Degree or above.
• 3 years+ experience in e-Commerce; direct experience in relevant categories preferred.
• Proficient in English and Thai languages.
• Strong analytical and problem solving.
• Excellent interpersonal, presentation and negotiation skills.
• Attention to detail, affinity with numbers, logic and problem solving skill.
• Proficient in Excel and ppt.
• Experience in F&B brand, and consulting industry is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Guide brand merchants through their journey in TikTok Shop from coldstart phase to mature phase. Ensure success and best practices.
• Be an expert in TikTok commerce operations. Understand brands' needs and pain points. identify opportunities for merchants.
• Pitch the brands to onboard on TikTok Shop. Convince brands to invest manpower, invest ads and incorporate TikTok Shop to be their growth strategy.
• Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
• Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
• Bachelor's Degree or above.
• 2-5 years of experience in incubation, category account management.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Great interpersonal skill.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Experienced in new business unit setting, SOP development, execution, and measurement.
• Relationship with brands in Thailand.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible to deliver impact on seller growth by empowering them through knowledge transfer, trainings, and progress tracking, as well as collaborating with various cross functional teams to help improve sellers growth. Join us as we drive the future of e-commerce here at TikTok.
• Build user awareness of e-commerce on TikTok platform.
• Plan the annual campaign calendar for the marketplace, a specific category or a specific portfolio of products, execute against the plan by coordinating xFN teams, and conduct post-mortem analysis.
• Manage social handles with marketing team, and collaborate with marketing, operation and growth teams to build e-commerce brand awareness.
• Minimum Bachelor's Degree or above.
• 5 years of experience in e-commerce campaign planning and execution for major local e-commerce platforms.
• Proficient in English and Thai language.
• Preferred Qualifications.
• 2 years+ of team management experience.
• Familiar with the key data metrics of evaluating campaign performance, analytical and data oriented.
• Good at communication and coordination of cross functional teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Quality Assurance, Assurance, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

Job type:

Full-time

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, ever ...
• Minimum Qualifications1. Proficient-level knowledge of local languages in both oral and written.2. Bachelor of Arts (majoring in language, linguistics, or other related fields) or related working experience in translation.Preferred Qualifications3. Good communication & presentation skill.4. Co-operative & Friendly personality.5. Ability to multitask and manage multiple projects at once.6. Understanding online marketing or online platform is plus. 7. Proficiency with Microsoft Office (Power Point, Excel).TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for SEA region.
• Oversight of product & content policy enforcement process as well as moderation checkpoint reviews; evaluating existing platform product, short-video, live-streaming policy enforcement performance, and identifying gaps and improvement plan.
• Responsible for product & content policy enforcement business implementation, interaction, differentiation of moderation human and automation strategy.
• Drive collaboration with cross-function and each South-east market country team to drive the direction and focus of policy enforcement optimisation.
• Responsible for the operation of moderation algorithms, models, tools, and other automated products; familiar with the building and training of listing moderation models and tools for Global E-Commerce platforms; capable of continuously optimizing and iterating relevant products through product operation means.
• Establish mechanisms for iterative optimization of enforcement rules, project interaction and collaboration, emergency analysis and evaluation, etc.
• Minumum Qualifications.
• Bachelor's degree or above.
• Minimum 2+ years work experience in Global E-Commerce governance operations, policy operations or moderation operations.
• Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing processes to comply with regulatory requirements.
• Excellent English written and oral communication skills.
• Preferred Qualifications.
• Experience in project/program management and working with cross-functional teams.
• At least a Green belt in Lean Six Sigma will be a plus.
• Ability to monitor and measure results with analytical thinking and program management mindset.
• Ability to demonstrate sound judgment in ambiguous situations.
• Curiosity to develop knowledge of additional product categories as needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Electronics, Negotiation, Excel, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Managing long-tail sellers (100+ Sellers) incubating them to become top GMV contribution sellers.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Develop seller capability in terms of contents and affiliate to accelerate seller's growth.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan.
• Maintain service quality provided by seller.
• Lower cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's Degree or above.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers and logical thinking.
• Proficient in English.
• Proficient in Excel and ppt.
• Preferred Qualifications.
• Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred.
• Embracing a fast-paced environment in the E-commerce industry and flexibility.
• A good team player, fast learner and open to changes.
• Problem solving skills and a can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Negotiation, Excel, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Managing long-tail sellers (100+ Sellers) incubating them to become top GMV contribution sellers.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Develop seller capability in terms of contents and affiliate to accelerate seller's growth.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan.
• Maintain service quality provided by seller.
• Lower cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's Degree or above.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers and logical thinking.
• Proficient in English.
• Proficient in Excel and ppt.
• Preferred Qualifications.
• Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred.
• Embracing a fast-paced environment in the E-commerce industry and flexibility.
• A good team player, fast learner and open to changes.
• Problem solving skills and a can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The SEA Integrated Marketing team (IMC) crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• In this role you will develop an online marketing communication plan for promotion and branding campaigns. You will also be responsible for the end-to-end execution of online marketing ads.
• Coordinate with campaign managers to develop an online marketing communication plan for promotion campaigns (e.g. Mega Sales 9.9, Payday) and branding campaigns (e.g. TikTok Shop awareness).
• Plan the suitable ads objective, creative assets, target audience, and budget for different ads platforms, e.g. TikTok Ads, X, Display & Video 360, to achieve campaign objectives (awareness, traffic, orders).
• Stay up-to-date with the latest market trends and competitor movement to leverage opportunities to drive growth.
• Continuously improve contents via A/B testing and performance monitoring.
• Responsible for the end-to-end execution of online marketing ads, including creative assets development to suitable format for each ads type (static posts, short videos, ads text), budget management, tracking parameters setup, ads launch, and performance reporting.
• Regularly monitor ads launch and performance, and troubleshoot any issues related to ads launch and tracking parameters setup.
• Make data-driven decisions for content improvement and media budget optimization.
• Manage and allocate online marketing communication budget effectively, and optimize spending on key online marketing metrics (CPI, CPC, CPV, CPO) to maximize ROAS (Return on Ad Spend).
• Provide regular budget updates and forecasts to key stakeholders.
• Work closely with campaigns and marketing communication teams to ensure alignment of online marketing plans with promotion details, campaign objectives, and implementation timeline.
• Collaborate with the design team and external agencies for creative assets development with suitable formats for target audience of each ads platform.
• Cooperate with ad tech and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
• Bachelor's degree in Marketing, Business, or a related field. Master's degree is a plus.
• At least 3 years of working experience with hands-on experience in online marketing.
• Proficiency in online ads platforms and Excel or Sheets to interpret data and generate insights for content and media performance improvement.
• Strong executional ability, and high attention to detail for content accuracy.
• Excellent project management and stakeholder management.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Finance, Fast Learner

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on TikTok advertising platform.
• Develop and maintain strong, long-term relationships with key clients.
• Cross-sell and upsell additional products or services to clients.
• Monitor, analyse and explore new revenue opportunities for clients via TikTok Advertising Solutions.
• Create optimization strategies for the clients.
• The strategies can include: 1. TikTok Creative tips and best practices 2. Advertising performance recommendations (bidding,budget,targeting, etc) 3. Help clients identify and build strong value proposition on TikTok advertising platform.
• Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.).
• Minimum 3 years experience as an Account Manager in digital advertising/tech industry;.
• Comfortable having sales target as KPI;.
• Strong analytical skill and sound ability to identify key insights to to share with clients;.
• Preferred Qualifications.
• Strong attention to details and a proven ability to manage multiple priorities and meeting deadlines;.
• Experienced working in a fast-paced client support environment;.
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders;.
• Fast learner, self starter and able to work well individually and as a team.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact on ourselves, our company, and the communities we serve.
• Join us.
• The Marketing Science Measurement team is responsible for interpreting the performance of advertising on our platform. We work with advertisers to optimize their activity on the platform and build meaningful connections that help drive behavior change.
• Grow the SEA market in terms of core measurement service.
• Partner primarily with clients and agencies to provide good measurement that can lead to a better understanding of their performance on the platform.
• Identify measurement research opportunities and learning agendas for Key Accounts.
• Manage client and agency feedback to ensure their voice is reflected in our product and partnership teams.
• Partner with leadership to provide ongoing Measurement POV's to our global product and measurement peers.
• Partner with product and partnership teams to help prioritize the right partnerships for the region.
• Implement 1st or 3rd party measurement solutions for Key Accounts with a learning agenda.
• Partner with sales and product strategy to up-level internal sales teams on measurement knowledge.
• At least 5+ years of hands-on experience in measurement suppliers/platforms, digital marketing/advertising agencies, large marketing-related organizations, consultancy firms, global research firms, or complex marketing data-driven organizations.
• Proven ability at communicating complex data insights and translating data-driven findings into actionable recommendations to senior stakeholders, in a clear and impactful manner.
• Possesses strong interpersonal skills and skilled at building consensus and driving alignment among stakeholders with varying perspectives.
• Fluency in Thai and English as you will be working with multilingual regional team and clients.
• Working knowledge of measurement solutions for global accounts is preferred.
• Successful examples where past measurement contributions led to behavior change.
• Experience with advertising agencies or complex marketing data-driven organizations preferred.
• Expertise and experience with holistic measurement solutions including multi-cell testing, experimentation, incrementality testing, attribution, causal and inference analysis.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Content Creator, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Identify affiliate-creator business opportunities both at the partner and individual creator level in order to come up with partnership for acquisition plan, both for long-term and quick-win scenario.
• Design and co-ordinate cross-functionally to solidify the right fit incubation program/approach both online and on-ground for each creator segmentation from longtail creator to off-platform established creator to make them succeed in the e-commerce area.
• Project manages to ensure incubation program/event outcome (GMV growth), while keeping a healthy relationship with partner and creator.
• Supervise external agency in scale approach execution according to target and budget assigned.
• Minimum Bachelor's Degree or above.
• English proficiency.
• 3+ years of experience in partnership or project manager area.
• A good understanding of content creator landscape.
• Impressive interpersonal skills and stakeholder management in order to drive business outcomes.
• High sense of ownership and ability to manage end-to-end processes with minimal guidance.
• Collaborative and adaptive mindset that is able to pivot contribution to business needs.
• Comfortable working in a fast-paced and dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products.
• This requires good communication and stakeholder management skills across creator team and seller team.
• Responsible for the strategy related to the Thailand affiliate product tool operations.
• Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products and improving the operational efficiency between affiliate products and creators.
• Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand.
• Output related responsibilities.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase, the hero product pool penetration rate, etc.
• Minimum Bachelor's Degree or above.
• English proficiency is a must, and Thai language proficiency.
• 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Excellent communication skills, both in team collaboration and with different stakeholders.
• Good ability to solve problems, deal with uncertainties and handle pressure.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management, Procurement, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Responsible for planning and execution of TikTok Shop Partners (TSPs) recruitment and development.
• Formulate management and supporting policies for TSPs.
• Coordinate internal and external teams to select, identify and secure resources for the growth of potential TSPs.
• Provide ongoing support and training to TSPs to improve performance, and evaluate TSPs.
• Minimum Bachelor's Degree or above.
• 5+ years of experience in project management, merchant acquisition, vendor management, procurement or eCommerce platform partnership development.
• 2 years+ management experience.
• Fluent in English and Thai language.
• Logic, analytical and good at problem-solving and framework building; Strong at negotiation and partner development.
• Excellent communication skills, both in the team collaboration and with offline merchants.
• Excellent ability to solve problems, deal with uncertainties and handle pressure.
• Willing to always be on-the-go and be stationed in local merchant/TSP sites.
• Excellent ability to solve problems, deal with uncertainties and handle pressure.
• Excellent communication skills, both in the team collaboration and with offline merchants.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• Design incentive programs and mechanics to build commitment and drive strong GMV/order growth for incubation brands/sellers.
• Deliver comprehensive analysis (both quantitative and qualitative) where able to drill down fundamental issues to identify gap or opportunity for further improvement of incubation program.
• Develop dashboard and/or tracker for AM team to monitor program status and performance.
• Manage incentive budget which can prioritize based on value added toward different mechanisms.
• Optimize AM team operation to increase productivity and efficiency.
• Understanding business/industry needs to come up with scalable solutions for long-term investment.
• Bachelor degree.
• 3-5 years experience in BD/PMO roles in e-commerce or related industries.
• Good in strategic planning, execution, and development of growth program.
• High ownership, can think independently, proactive, hands-on, and detail-oriented.
• Proficient in English, and fluent in Thai.
• Very strong logical and analytical skills with a high understanding of platform mechanics is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo..
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• Organize and coordinate cross-departmental resources to define and support business growth activities
• Collaborate with our teams in Southeast Asia to conduct analysis on market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations
• Support strategic projects to drive platform growth, including GMV, buyer CRM, seller program adoption rate and other key metrics with cross-functional partners such as marketing, seller management, and operations
• Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.
• Minimum Bachelor's Degree or above
• Proficiency in English is required
• At least 3 years of relevant experience in large ecommerce platforms, leading consulting or Internet companies
• Deep understanding of the ecommerce industry & its business structure, consumer needs and demand, influencers, social media, e-commerce, livestreaming, and digital trends landscape
• Good communication and interpersonal skills, strong logical thinking, and analytical skills
• Adaptable, fast learner, highly motivated, results and goal-oriented with commercial experience
• Candidates with 1~2 years of prior overseas study / work experience and willingness to consider overseas assignment is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The Training and Quality (TnQ) team aims to drive collaboration, optimization, and synergy for Trust & Safety (T&S) global functioning, whereas other T&S functions fight at the frontline for content integrity and community safety. Our team ensures the smooth operation flow of our processes, removes roadblocks, and ensures processes are streamlined for maximum efficiency for our TnQ teams.
• We are looking for an enthusiastic, passionate and experienced Trust & Safety Product Trainer to deliver process/product/policy training in classroom and/or online environment. The ideal candidate should have relevant experience in design and development of content moderation training program effectively linking training to results including key performance indicators.
• What will I be doing?.
• Build & maintain product and policy knowledge across our lines of business.
• Conduct thorough training needs analysis through effective collaboration with stakeholders (i.e., Capacity Planning, Product BP, Team Leads, Partnership Ops Success, etc.).
• Create effective training plans by having comprehensive knowledge of curriculums and a deep understanding of learner roles.
• Where needed, develop and customize training materials through close partnership with stakeholders (i.e., Policy Training Development, Regional Policy, etc.).
• Onboard and operationalize new or updated products, policies, procedures through the delivery of instructor-led, virtual instructor-led and/or blended training programs.
• Recommend, develop, and implement learning interventions and best practices to ensure moderation teams, internal T&S teams and T&S partner teams (BPO) are set up for success.
• Act as the key connector between all T&S training teams to ensure synergy across all learning activities, and that these are laddering up to the overall strategy.
• Track and analyze learning program effectiveness through various evaluation techniques.
• What should I bring with me?.
• 1+ years of experience in a learning / training role.
• Effective analytical and problem-solving skills.
• Good understanding of effective teaching methodologies.
• Knowledge/Experience developing and implementing curriculum, materials & interventions.
• Strong presentation and facilitation skills.
• Preferred Qualifications.
• Ability to adapt style and training, depending on business needs and learner profiles.
• Ability to extract and coordinate learning data for reporting purposes.
• Exceptional interpersonal skills and ability to develop strong working relationships.
• Experience successfully navigating a fast-paced, highly ambiguous environment.
• Excellent communication in both written and spoken English and Thai. The successful candidate is expected to deliver training in both English and Thai.
• TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Hybrid.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. T.
• ogether, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• We are seeking a Social Marketing Lead to develop and implement comprehensive social media strategies that align with our TTS business objectives while also overseeing the creation and curation of engaging content on various social media platforms.
• Social Media Strategy: Develop and implement comprehensive social media strategies that align with business objectives and enhance brand identity to grow our followers and engagement.
• Content Creation and Curation: Oversee the creation and curation of high-quality, engaging content tailored for various social media platforms.
• Community Engagement: Manage and engage with our online community, responding to comments, messages, and fostering a positive brand presence.
• Influencer and Creator Partnerships: Identify, recruit, and collaborate with influencers and content creators to amplify brand reach and drive authentic engagement.
• Campaign Execution: Plan and execute social media campaigns, including product launches, promotions, and collaborations, to drive traffic, engagement, and conversions.
• Analytics and Reporting: Monitor, analyze, and report on social media performance metrics, providing insights to optimize strategies and achieve key performance indicators (KPIs).
• Event Strategy and Planning: Develop and implement comprehensive event marketing strategies that align with business objectives and enhance brand presence.
• Budget Management: Oversee the social media and influencer marketing budget, ensuring efficient and impactful use of resources.
• 5 years of experience in social media marketing, influencer marketing, or a similar role within the e-commerce industry.
• Proven track record of developing and executing successful social media and influencer campaigns.
• Preferred Qualifications.
• Deep understanding of social media platforms, trends, and analytics tools.
• Creative and strategic thinker with a strong eye for detail.
• Experience with social media management tools (e.g., Hootsuite, Sprout Social) and analytics platforms.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Assist Seller Management Analytics team in tracking weekly and monthly seller data, including but not limited to sellers' growth and performance, feature adoption rate and assortment completeness.
• Assist Seller Management Analytics team to analyze seller data and generate actionable insights to optimize seller performance.
• Collaborate with cross function team to support and maintain sellers' learning curve and experience.
• Any ad-hoc Seller management operational tasks or troubleshooting.
• Good with analytics; able to process large datasets and generate relevant and actionable insights - Proficient in excel (e.g. Excel formula, PivotTable).
• Strong verbal and written communication skills.
• Proficient in English.
• Actively enrolled university student, preferably with Bachelor degree in Business, Accounting, Mathematics, Computer Science, Finance or Economics.
• Preferred Qualifications.
• Able to learn quickly.
• Has an interest in e-commerce/ social-commerce.
• Able to present data effectively and easy for target audience to understand.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Operations team moderates millions of videos globally every day, ensuring we are bringing only safe content to our users. The team develops unified global rules for diversified video and header accounts, manages and optimizes efficiency and accuracy, and provides weekly data analysis of TikTok content diversity.
• What will I be doing?.
• Grow the team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of policies and the target.
• Responsible for localising working processes and strategies, managing projects with specialists and providing the results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, and fake news.
• What should I bring with me?.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working in content labeling, content quality, safety or related areas in a major tech or media company.
• Minimum 1 year working experience in team management.
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai language).
• Team player and ability to collaborate with different teams.
• Strong attention to detail and ability to work independently.
• Deep understanding of online video contents, recommendation system, algorithm is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

YouTube, Research, Public Speaking, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Train, plan, develop educational content for Thai TikTok Shop creators through self-generated educational presentation and content on various platforms (i.e. TikTok, Facebook, YouTube, Company Website, others), in line with global policies and local strategies.
• Expand outreach channels to communicate with Tiktok Shop creators and control quality of educational content such as articles.
• Actively research market trends including products, contents, community best practice & collaborate with cross-functional teams in order to get sufficient inputs to strategically create promotional and educational materials or projects for creator growth.
• Design and initiate creator engagement programs based on current situations to elevate engagement with creators and help them increase their e-commerce transaction.
• Drive and track performance of TikTok Shop Creator education and engagement activities.
• Minimum Bachelor's degree or above with 2-3 years of relevant experience.
• Had experience of education & training, e-commerce, community development or creator management before.
• Strong understanding of content, especially TikTok, Instagram, YouTube, and other content driven platforms.
• Good communication, data driven, strong execution, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment.
• Comfortable with public speaking (both offline and online) with track records of motivating and/or inspiring community.
• Proficient in English and Thai.
• Direct experience of being a TikTok creator or TikTok Shop creator.
• Familiar with different social apps and tools such as LINE, Facebook, YouTube etc.
• Experience in content production field (i.e. video editing).
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Social media, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Oversee, plan, implement, and execute seller pitching programs.
• Determine and prioritize key programs (e.g. Campaign, tasks) to pitch to unmanaged sellers in each month.
• Coaching team members on how to pitch to sellers to uplift productivity whilst a healthy workload maintained.
• Analyze why sellers are not joining key programs and recommend solutions to increase unmanaged seller join rate.
• Collaborate with xFn i.e., category, marketing, camapign, product, data, etc. to understand key program requirements to roll out.
• Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction.
• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Experience and skills to manage 3+ team members.
• Full responsibility for regular or ad-hoc tasks has been assigned.
• Bachelor's Degree or above.
• 3-5 years of experience in team management or vendor management.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Direct experience in ecommerce platform is preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Branding, Project Management, Market Research, English

Job type:

Full-time

• Develop a comprehensive marketing communication plan for promotion campaigns (e.g. Mega Sales 9.9, Payday) and branding campaigns (e.g. TikTok Shop awareness).
• Plan the key messages, suitable contents and budget for both online and offline marketing channels to achieve business objectives.
• Stay up-to-date with the latest market trends and competitor movement to leverage opportunities to drive growth.
• Continuously improve contents via A/B testing and performance monitoring.
• Plan strategic event marketing responsible for budget planning, stakeholder collaboration and event execution with event organizer.
• Manage marketing communication for event marketing including online and offline media.
• Responsible for the end-to-end project management and execution of marketing communication plans, including creative development, content creation, budget management, implementation, and performance reporting.
• Use relevant media monitoring tools to track channel performance and make data-driven decisions for content improvement and media budget optimization.
• Conduct post-campaign market research to understand customer feedback and identify areas for improvement.
• Manage and allocate marketing communication budgets effectively, and optimize spending to maximize ROAS (Return on Ad Spend).
• Provide regular budget updates and forecasts to key stakeholders.
• Work closely with campaigns, channel marketing, platform operations, product, and sales teams to ensure alignment of marketing communication plans with promotion details and implementation timeline.
• Collaborate with the design team and external agencies for creative development and content creation that align with marketing key messages.
• Cooperate with relevant marketing channel owners and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
• Bachelor's degree in Marketing, Business, or a related field.
• Master's degree is a plus.
• 3+ years of work experience with a focus on marketing communication, marketing event, media planning.
• Proficiency in media monitoring tools, and Excel or GG Sheets to interpret data and generate insights for content and media performance improvement.
• Excellent communication skills in both written and verbal in Thai and English.
• Strong executional ability, and high attention to detail for content accuracy.
• Excellent project management and stakeholder management.

Skills:

Social media, Digital Marketing, Data Analysis

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The SEA Integrated Marketing team (IMC) crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience.
• Responsible for conceptualizing, developing, and executing Brand IP marketing campaigns.
• Keep abreast of trends on social media, e-Commerce, digital marketing, and industry developments, and leverage trends and developments to optimize campaigns.
• Responsible for projecting potential Brand IP campaign targets to serve various platform objectives.
• Conduct data analysis on campaign performance (including against order and GMV targets) and offer ongoing recommendations for campaign optimization, such as innovative ideas, partnerships and activations that enhance campaign performance.
• Collaborate and coordinate across stakeholders, including campaigns, channel marketing, platform operations, product, and sales teams to ensure alignment of marketing communication plans with promotion details and implementation timeline.
• Collaborate with the design team and external agencies for creative development and content creation that align with marketing key messages.
• Cooperate with relevant marketing channel owners and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
• Bachelor's degree in Marketing, Business, or a related field.
• Master's degree is a plus.
• At least 3 years of experience in internet companies, brand companies, or agencies.
• Excellent marketing planning skills with innovative spirit, great logical thinking ability; and had the experience of owning a comprehensive marketing campaign from ideation to execution.
• Keen user product awareness, familiar with domestic and foreign strong interactive products such as TikTok and instagram, like to understand and accept new things, have a wide range of interests, and are sensitive to marketing hotspot.
• Strong executive ability, communication ability, and pressure resistance, can quickly get the results.
• Excellent communication and resource integration skills.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Fast Learner, Microsoft Office, Excel, English

Job type:

Full-time

• Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Represent the team at global policy meetings to stay up to date with policy developments and provide feedback on implementation and execution.
• Facilitate efficient & timely communication updates between all internal & external stakeholders.
• Compile & deliver regular performance data reports to management teams as required.
• Identify and assess areas for performance improvement across each market, and be solution driven and proactive in delivering these solutions.
• Facilitate RCA escalation through the relevant process.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through TCS.
• Be able & willing to suggest or allocate resources to backfill temporary gaps in market support.
• Work closely with internal stakeholders to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Assist with interviews & other hiring process duties.
• Deputise for Team Leader when needed, assisting with operational tasks and performance monitoring etc.
• Collaborate with Team Leads to further develop internal structures for performance management, team, and individual growth.
• You are a fast learner, a good communicator, and proficient in English and Thai.
• Bachelor s degree and above or equivalent working experience in a short video product user industry.
• At least 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
• Demonstrate a broad understanding of our business needs, and strategic thinking skills.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Familiar with machine learning and content understanding.
• Comfortable reporting to, or collaborating with, all levels of management & broader stakeholders.
• Preferred Qualifications.
• Familiar with Microsoft Office Suite (PPT / Excel / Word).
• An understanding of tools such as the.
• Working Hours tool, and Data Power are an advantage.
• Have a demonstrated ability to make good decisions in complex situations.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Strong cross-cultural communication and interpersonal skills.
• Strong presentation skills.
• A passion for helping others to grow, and a willingness to step beyond your comfort zone.

Skills:

Compliance, Accounting, Finance

Job type:

Full-time

• Assist in the preparation and submission of Thailand tax filings, including but not limited to corporate income tax, withholding tax, value-added tax, e-service tax, specific business tax, and stamp duty, ensuring full compliance with relevant tax regulations and accurate maintenance of tax records.
• Support tax compliance efforts to ensure the accuracy of tax returns, mitigate tax risks, and maintain compliance.
• Provide expert consultation on tax compliance matters, offering practical solutions ...
• Stay updated on new tax developments and ensure continuous compliance with Thailand's tax rules and regulations.
• Offer support to accounting teams in managing tax-related entries and reconciling tax accounts in the general ledger.
• Prepare necessary documentation and coordinate with tax authorities during tax audits and investigations, ensuring smooth and efficient handling of the process.
• Extensive Thailand tax knowledge and analytical skills in a multinational corporation and/or professional services setup with a bachelor's degree in finance, accounting or taxation.
• Effective oral and written communication skills.
• Strong problem-solving and time management skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Big 4 tax experience is a plus.
• Experience in tax matters related to the digital economy and e-commerce industry is preferred.
• LI-Hybrid.

Skills:

eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Assortment Acquisition & Incubation: Define prioritised target for Acquisition team across categories along with seller incentive packages, define mechanism to incubate and grow key seller.
• Build and maintain relationships with merchants, negotiate and secure the best deals based and seller participation in different platform programs.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller.
• low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's degree or above.
• At least 3 years experience in e-commerce; direct experience in relevant categories preferred.
• Past relevant eCommerce experience on leading assortment strategy and drive the end to end life cycle of acquisition to incubation to scalable growth in one or more categories; defined assortment and seller segmentation, seller acquisition incentive, seller incubation mechanism, seller growth boosting.
• Structured thinking, hypothesis driven.
• Have a high degree of comfort with numbers and the capability to draw decisions based on both intuition and data.
• A versatile learner with the ability to thrive in ambiguous situations.
• A resourceful problem solver, able to work effectively in an independent, structured and goal-oriented manner.
• Outstanding communication skill both verbally and in written to articulate a business strategy and resource requirement, and strong listening skills.
• Proficiency in English and Thai is required.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Electronics, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible for developing the education program that inspires, motivates and connects TikTok Shop creator community. Join us as we drive the future of e-commerce here at TikTok.
• Identify path to successes for brands across all categories, including FMCG, Electronics, Lifestyle, and Fashion.
• Work with Category Strategists, Account Managers, and Brands directly to ensure brands' growth once they start selling with TikTok Shop.
• Manage Merchant Policy budget to be most effectively and efficiently use to grow platform's and brands' key metrics.
• Work with TSP (TikTok Shop Partner) to get brands through cold start.
• Work with TSP (TikTok Shop Partner) to identify best practices in generating GMV at scale.
• Minimum Bachelor's Degree or above.
• Stakeholder management skill.
• Logical, Data, and Analytical skill.
• Fluent in English and Thai.
• Preferred: Experienced in E-commerce role or Strategy role.
• Experience in small team or medium management (2-5 people) with high caliber team members.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Business Development, Problem Solving, Negotiation

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About Us The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group. Responsibilities.
• Directly responsible for the overall market revenue targets from our agency partners (media, creative & other agency partnerships).
• Lead, nurture & provide strategic guidance to a team of dynamic sales managers and individuals; motivating them to deliver on their respective targets.
• Success is a team sport.
• Collaborate externally with senior C-levels, as a thought leader to inspire and drive adoption of our advertising solutions.
• Actively seek out and onboard new enterprise-level agency partners to strengthen our business coverage.
• Collaborate internally with market account teams & regional cross functional teams to drive demand and build a cohesive sales ecosystem.
• Be an expert in TikTok advertising solutions and all matters related to an agency ecosystem.
• Drive forecasting cadence to provide visibility of sales pipelines and strategic plans to achieve targets, including upside and downside risks that impact the overall business.
• Responsible for programs that cover training, enablement and driving advocacy across our agency partner's organisation.
• Deliver on annual partnership terms and ensuring payment hygiene.
• Representing TikTok at agency industry events and associations.
• Experience in digital advertising sales or agency business development, ideally from platform publishers or media agency ecosystem.
• 5 or more years of people management experience, leading a commercial/sales team.
• Consistent track record in over-achieving revenue targets in your past and current employment.
• Own existing relationships with agency C-levels and decision makers.
• Proven experience working in a complex, fast-changing environment and ability to deal with ambiguity.
• Preferred Qualifications.
• Commercially driven, enterprising mindset, self-starter, fast operator with a can-do spirit.
• Strong presentation, communication, problem solving and negotiation skills.
• Currently based in Indonesia.
• This position is based in Jakarta and we will not be relocating candidates from other markets TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
• To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management, Social media, English, Vietnamese

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• About the team The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy.
• Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Keep up to date with the latest trends and best practices in the search ads business and the search engine industry.
• Collaborate with stakeholders such as PM and RD teams to understand requirements and drive improvements and optimization of key product and delivery metrics.
• Develop and implement proactive operational plans and coordinate internal and external resources to ensure efficient implementation and achievement of business goals.
• Establish and enforce guidelines or SOPs based on business requirements and manage the execution of search ads projects to ensure quality and effectiveness.
• Identify and resolve problems that occur during project execution using data-driven insights and creative solutions.
• Cooperate with labeling vendors to ensure alignment with overall delivery standards.
• Report, analyze, and provide insights to optimize our operational process.
• Any additional responsibilities that are not specifically listed above.
• Bachelor's degree or higher.
• Minimum of 3 years of work experience in product operation within the IT industry.
• Project management and quality management experience.
• Experience collaborating with labeling vendors is preferred.
• Strong understanding of quality, efficiency, and cost management principles.
• Fluency in English is required.
• Excellent problem-solving skills and the ability to think critically.
• Strong communication and presentation skills and work effectively with cross-functional teams and stakeholders.
• Strong analytical skills with a proven ability to utilize data for decision-making and driving improvements.
• Thorough understanding of search engines and familiarity with social media platforms.
• Flexible, adaptable, proactive, and self-motivated and perform well in a highly dynamic, rapidly changing environment.
• A secondary language is preferred (Thai, Vietnamese, Bahasa Indonesian) to work with external stakeholders.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• TikTok Trust & Safety recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Fast Learner, Project Management, English

Job type:

Full-time

• a mission we aim towards achieving every day.
• To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
• Courage? Always. At TikTok, we create together and grow together.
• That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered!.
• From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. We are looking for a passionate, dedicated and experienced marketer to join our SMB Marketing team as the Thailand Regional Marketing Manager. Our team is the first to meet, inspire and engage prospecting SMBs.
• We are at the start of the sales funnel and responsible for generating and nurturing new high value SMB prospects through strategic partnerships with external partners and activation of the leads through diverse marketing initiatives, lead nurturing programs, and collaboration with diverse internal/external stakeholders. Our ultimate goal as a team is to empower new businesses and agencies to successfully start TikTok advertising and grow their business through TikTok's diverse advertising products. The Regional Marketing Manager will deliver on the SMB growth objectives through full funnel marketing initiatives, with key priorities on lead generation and activation.
• As the Regional Marketing Manager, you strategise, build, successfully execute and continuously iterate on the regional and Thailand go-to-market strategies. This is a role that will require a balance of creative, strategic and ambitious thinking with strong attention to detail, obsession with clients and data, hands-on attitude and ability to pivot the business efficiently. Responsibilities.
• Work with Marketing leadership to achieve the business goal for quality lead generation, driving new cash activated accounts through scalable marketing initiatives, programs and collaboration with internal and external stakeholders.
• Design and oversee the execution of bespoke marketing campaign solutions working in close partnership with cross functional partners incl.
• Marketing, Product, Sales Ops, Strategy, Programs and Vendor, TikTok Shop, to drive demand for TikTok for Business advertising solutions.
• Develop compelling program narratives and sales materials to equip sales teams, supporting seasonal and always-on campaigns, to a variety of audiences (advertisers, agencies, end users).
• Leverage insights to inform content needs and own communication of content strategies and timelines to cross functional partners and stakeholders.
• Develop and execute marketing strategies across owned digital platforms.
• Track and evaluate campaign performance and provide timely reporting on optimization opportunities and learnings that can be scaled across all regions.
• Oversee the execution of campaign and content strategy through the management of third party vendors / agencies.
• Minimum 4 years of experience in a strategy or marketing role.
• Written and oral fluency in English and Thailand language with the ability to articulate abstract creative concepts for business needs.
• A deep understanding of the.
• Small & Medium Businesses industry is needed.
• Experience within B2B marketing, top tier creative or media agency, brand marketing or strategy role within a technology company.
• Have a strong business understanding of Thailand and APAC markets.
• Experience designing and executing content strategies and analyzing content strategy performance.
• Ability to identify opportunities, develop project scope and independently lead ideation and execution.
• Have a strong business understanding of Thailand and APAC markets.
• Preferred Qualifications.
• Fast learner with a good sense of judgment and original thinking.
• Ability to thrive in ambiguity and adjust quickly to change.
• Strong data and analytical skills (measurement, ROI, forecasting).
• Have a commercial mindset with a history of delivering against stretching performance goals.
• Excellent interpersonal skills: ability to build, manage and influence agencies/ virtual teams (e.g. partners, agencies, remote marketing teams) and interface effectively with and influence different management levels.
• Agility and ensuring timelines are met in activation of campaigns, with strong project management skills.
• Strong knowledge of media sales and marketing processes, with an understanding of TikTok for Business advertising solutions is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
• The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
• How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
• Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
• Manage the team on a day-to-day basis and provide support for escalations.
• Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
• Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
• Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
• Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
• Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
• Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
• Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
• Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
• Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
• Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
• BA/BS degree or equivalent practical experience.
• 3 years experience as People-manager for individual contributors, in a Service organisation.
• Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
• Good written and verbal communication skills.
• Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Conflict management, with ability to control and resolve complex escalations.
• Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.