Key Account Manager - E-commerce & Vending Machine & Retail.com
To manage & develop commercial plan of e-commerce (Market Place & O2O) and vending machine customers by balancing growth both sales and profitability from strong insight understanding, strategic planning and operation excellence. Working cooperatively with the individual customer and cross-functions team to secure right execution quality, sales more, and win market share.

Job responsibilities:

• Develop channels plan (vending, marketplace and o2o) and implement activation plan and retailer campaigns for categories aligning with both internal and external stakeholders.
• Develop and execute mutually beneficial customer relationship with vending/marketplace/o2o customers to drive sales and presence.
• Support to Team Lead to build Customer Engagement strategies with key customers to achieve greater online market share across categories (online market share greater than offline market share).
• Ensure profitable and sustainable growth for the activities by performing post evaluations, ROI analysis for key campaigns, and utilizing fact-based selling methods as well as aligning media performance with the Digital Activation Manager and Trade Marketing.
• Ensure customers are complying contract requirements.
• Analyze business trends to develop business growth and expansion strategy.
• Activate local and national marketplace initiatives and promotions to build brand development and maximize brand performance.
• Identify digital business opportunities for brands and sell persuasively.
• Expand new business opportunity for Vending Machine/Marketplace/o2o

Skill and Experience:

• Bachelor’s Degree required.
• Minimum of 3 years’ experience on e-commerce/o2o, and account management. Experience with Modern Trade would be an asset
• Good communication (Thai & English)
• Strong decision-making, data analytical, strategic, communication, negotiation, project management and presentation skills