Client Success Associate (English Call Center)

atProperty Scout Thailand

Roles & Responsibilities

  • Cold call / outreach to potential clients regarding the real estate.
  • Follow up with other potential clients. (Acceptance rate)
  • Make appointments with potential clients for viewing property.
  • Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
  • Develop and implement strategies for proactive client engagement and relationship building.
  • Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
  • Collect and analyze client feedback to identify trends and areas for improvement.
  • Maintain accurate records of client interactions, feedback, and engagement activities.
  • Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.

 

Qualifications

  • At least Bachelor’s degree
  • Excellent interpersonal, communication and organizing skills
  • Very good written and spoken English and Thai skills, Chinese is a plus
  • High attention to detail, well organized, with a sense of urgency and a drive to get things done
  • Previous work experience in real estate, in hospitality, or in sales is advantageous
  • Available and flexible to work in an assigned shift

 

Key benefits of this role

  • Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings
  • International work environment
  • Accident and health insurance on top of standard social security
  • Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service

 

What’s great about this opportunity?

  • Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders
  • Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference
  • Reinvent property rentals for millions of people across SEA with us!
Skills required
  • Sales
  • Telesales
  • Customer Relationship Management (CRM)
  • English (Very Good)
  • Thai (Excellent)
Experience required
  • any or no experience
Career level
  • Entry Level
  • Middle Level
Skills optional
  • Good Communication Skills
  • Service-Minded
  • Work Well Under Pressure
  • Mandarin (Fair)
Salary
  • Negotiable
Job function
  • Sales
  • Customer Service
  • Hospitality
Job type
  • Full-time
  • apply job Property Scout 1
  • apply job Property Scout 2
  • apply job Property Scout 3
  • apply job Property Scout 4
  • apply job Property Scout 5
  • apply job Property Scout 6
  • apply job Property Scout 7
  • apply job Property Scout 8
  • apply job Property Scout 9
  • apply job Property Scout 10
  • apply job Property Scout 11
  • apply job Property Scout 12
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Company overview

Size:100-500 employees
Industry:Property Consultancy
Location:Bangkok
Website:propertyscout.co.th/en/
Founded in:2019
Ranking:3/5

About Property Scout (Thailand) Co., Ltd. We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents simila ...

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Why join us:

6 Reasons Why You Should Join Property Scout

  • International Work Environment
    As of 2022, there are more than 20 expatriates working at all levels: Executive, Manager, Director and C-Suite. Working with an international team can give you a huge adva ...
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Head office: 117/17, 15th Floor, Panjit Tower Soi Sukhumvit 55, Sukhumvit Road, Khlong Tan Nuea, Wattana, Bangkok 10110
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