Client Success Associate (English Call Center)

atProperty Scout Thailand

Roles & Responsibilities

  • Cold call / outreach to potential clients regarding the real estate.
  • Follow up with other potential clients. (Acceptance rate)
  • Make appointments with potential clients for viewing property.
  • Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
  • Develop and implement strategies for proactive client engagement and relationship building.
  • Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
  • Collect and analyze client feedback to identify trends and areas for improvement.
  • Maintain accurate records of client interactions, feedback, and engagement activities.
  • Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.

 

Qualifications

  • At least Bachelor’s degree
  • Excellent interpersonal, communication and organizing skills
  • Very good written and spoken English and Thai skills, Chinese is a plus
  • High attention to detail, well organized, with a sense of urgency and a drive to get things done
  • Previous work experience in real estate, in hospitality, or in sales is advantageous
  • Available and flexible to work in an assigned shift

 

Key benefits of this role

  • Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings
  • International work environment
  • Accident and health insurance on top of standard social security
  • Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service

 

What’s great about this opportunity?

  • Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders
  • Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference
  • Reinvent property rentals for millions of people across SEA with us!
Experience required
  • any or no experience
Career level
  • Entry Level
  • Middle Level
Salary
  • Negotiable
Job function
  • Sales
  • Customer Service
  • Hospitality
Job type
  • Full-time
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Company overview

Size:100-500 employees
Industry:Property Consultancy
Location:Bangkok
Website:propertyscout.co.th/en/
Founded in:2019
Ranking:3/5

About Property Scout (Thailand) Co., Ltd. We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents simila ...

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Why join us:

6 Reasons Why You Should Join Property Scout

  • International Work Environment
    As of 2022, there are more than 20 expatriates working at all levels: Executive, Manager, Director and C-Suite. Working with an international team can give you a huge adva ...
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Head office: 117/17, 15th Floor, Panjit Tower Soi Sukhumvit 55, Sukhumvit Road, Khlong Tan Nuea, Wattana, Bangkok 10110
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WorkVenture gives you an inside look at what it's like to work at Property Scout Thailand, office & team photos, reviews and more. This is the Property Scout Thailand Company Page. All content is posted anonymously by employees currently or previously working at Property Scout Thailand.Apply to Aksorn CharoenApply to LeoApply to Broccoli RevolutionApply to Qrm