Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

The Learning and Development (L&D) Manager is responsible for designing and implementing learning strategies, managing training programs and developing employees’ skills and knowledge within the organisation. The goal is to ensure employees have the competencies and skills needed for their roles.

Responsibilities

• Create and execute learning strategies and programs to maximise employee learning opportunities.
• Design and deliver soft skills learning courses, workshops, and other training sessions.
• Evaluate individual and organisational development needs, collaborating closely with organisational leaders to understand business units and training requirements.
• Support onboarding programs for new hires in collaboration with HR.
• Develop and co-design various learning activities to enhance talent development and employee retention, including job shadowing, mentoring and coaching.
• Manage other related L&D support activities, such as building relationships with third-party training providers.
• Complete ad-hoc tasks as assigned.

Qualifications

• Bachelor’s degree in any related field.
• Minimum of five years’ experience as an L&D Manager, Training Manager or similar role.
• Extensive experience as an instructor or facilitator in soft skills training, with proficiency in using various platforms for learning enhancement.
• Possession of relevant certifications or accreditations in soft skills programs is advantageous.
• Strong command of English (both written and spoken), along with excellent analytical and interpersonal skills.
• Understanding of the organisation’s objectives and ability to work well within a team, demonstrating proactivity and multitasking.
• Able to travel overseas if requested.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date