About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

About Sales and Business Development：

Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner’s full potential through account management.

What you’ll do (Main Accountabilities)

• Portfolio: Develop and maintain a high-quality portfolio of Private Airport Transfer, Car Charter, Public Transportation, and Travel Essential Products for Klook’s rapidly growing global customer base.

• Operational Support: Perform operational tasks to assist the Business Development (BD) team, including activities such as onboarding, content editing, and handling merchant inquiries, following established procedures.

• Sales Support: Assist sales team members in preparing proposals, presentations, and reports for merchants and senior management.

• Merchant engagement: Represent Klook as an ambassador and promote its services based on the specific needs of merchants.

• Coordination: Collaborate closely with various departments within the company, including marketing to maximize sales, supplier operations to enhance efficiency, customer service to drive satisfaction and repeat business, and finance to ensure accurate payments and minimize risk.

• Onboarding: Actively participate in partner and product onboarding processes and coordinate with BD managers, operations, content, editorial, and quality control teams.

• Process Optimization:Identify opportunities to enhance efficiency and optimize fundamental BD processes.

What you’ll need (Capabilities)

• Years of Experience: Minimum of 2-year’s work experience in Business Development, Sales or Trade, or in a Revenue or Account management capacity

• Industry Experience: Experiencing in Online Travel Agency (OTA), Merchant-Facing Technology, E-Commerce or FMCG with a background in business development & partner management would be an advantage

• Language Proficiency: English Proficiency is a must for global cross functional collaboration

• Communication: Effective communication skills to understand merchant requirements, gather product information, and manage client expectations. It involves being curious and using active listening to understand merchants.

• Organization: Strong organizational skills to manage merchant portfolios, track sales activities, and ensure timely follow-ups.

• Data skills: Comfortable working with spreadsheets and internal management systems. Has a natural curiosity of working with data and systems.

What you’ll get

• An awesome team of international colleagues
• A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead
• An environment that values and supports your growth
• Ownership of projects with real impact
• No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.