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Customer Service and Support


Location
Bangkok, Thailand

Job Title:

Customer Advisor (Sales) - Electronic Project


Job Description

As an Inbound Sales Representative, you'll handle inbound calls and chats, identifying customer needs and recommending suitable products. You'll engage customers in a friendly, helpful manner, ensuring a positive shopping experience. The role involves achieving sales targets through consultative selling without using high-pressure tactics.


Responsibilities:

  • Professionally answer inbound calls/chat from customers who wish to purchase products from our electronic brand.
  • Identify customer needs and suggest suitable products, ensure customer needs are met by offering appropriate products based on their preferences, highlighting their benefits to assist customers in making informed purchasing decisions.
  • Engage with customers in a friendly, helpful manner, building rapport and ensuring a positive shopping experience.
  • Work collaboratively to achieve sales targets through consultative selling, without resorting to high-pressure tactics.


Required Qualification:

  • Thai nationality
  • High School Diploma or above
  • Able to work in shift rotations
  • English proficiency in B2 level or above
  • Experience in Sale Executive is preferable
  • Working shift & schedule:
  • Shift rotations (6.00-15.00,7.00-16.00,10.00-19.00)
  • Shifts will be announced 2 weeks or 1 month advanced
  • 2 days off (can be split in some cases)
  • 1-month training and 2-month probation period


Benefits:

  • Performance & Attendance Incentives
  • Insurances: Social Security & Group

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706

Language Requirements:

English (Required), Thai (Required)

Time Type:

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Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Consultant
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:n/a
Website:www.concentrix.com
Founded in:1983
Ranking:4.5/5

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Services Offered by Concentrix Thai ...

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Why join us:

At Concentrix Thailand, we empower our people to reach their full potential. Here’s why you should join us:

  • Global Reach: Work with a global leader in customer experience (CX), collaborating on international projects with Fortune 500 clients.
  • Care ...
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Head office: 4345 Bhiraj Tower at BITEC 17 floors Sukhumvit Rd, Bang Na, Bangkok 10260
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