Concentrix (Thailand) Co., Ltd.
Customer Advisor
atConcentrix (Thailand) Co., Ltd.Customer Service and Support
Location
Job Title:
Customer Advisor (Payment)
Job Description
Responsibilities:
- Handle payment related tasks via internal system
- Outbound call to customer to inform customer or solve payment case for customer from six country which is New Zealand, Australia, Philippines, Singapore, Thailand, Malaysia, and Korean
- Handle e-mail communication with internal team and customer for payment related topics
Required Qualification:
- Thai nationality
- High School Diploma or above
- Able to work in shift rotations
- English proficiency in B2 level or above
- New graduates are welcome
Working shift & schedule:
- 3 shift rotations (6.00-15.00,7.00-16.00,10.00-19.00)
- Shifts will be announced 2 weeks or 1 month advanced
- 2 days off (can be split in some cases)
- 1-month training and 2-month probation period
Benefits:
- Basic Salary
- Performance Incentive
- Diligent Allowance
- Social Security
- Group Insurance (Health)
- Annual Increment (As per company policy)
- Bonus (As per company policy)
- Leave Entitlement (AL, SL, BL, etc.)
- Entertainment Events (Whole year)
- Yearly Health Checkup (As per company policy)
- Special Rewards & Points to redeem any special vouchers, gifts, etc.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706Language Requirements:
English (Required), Thai (Required)Time Type:
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Skills required
- Korean (Fair)
- English (Excellent)
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Consultant
Job type
- Full-time
Company overview
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Services Offered by Concentrix Thai ...
Why join us: At Concentrix Thailand, we empower our people to reach their full potential. Here’s why you should join us:
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