Content Moderator (Mandarin Simplified)

atConcentrix (Thailand) Co., Ltd.

We are seeking a Content Moderator (Mandarin Simplified) to review and moderate user-generated content to ensure it complies with platform policies and community guidelines. This role requires strong analytical skills, attention to detail, and the ability to handle sensitive content objectively. The ideal candidate should be proficient in Mandarin (Simplified) at HSK 5-6 level and English at B1 level or higher.

Expected Start Date 10 MAR 2025

Key Responsibilities : 

  • Review user-submitted content to ensure compliance with the platform’s policies and community guidelines.
  • Apply content moderation policies fairly and consistently across all cases.
  • Identify and remove content that violates guidelines, including harmful, inappropriate, or misleading materials.
  • Investigate user reports regarding potentially harmful content and take necessary actions to resolve issues.
  • Stay informed about online content trends, emerging risks, and evolving harmful behaviors to enhance content moderation efforts.
  • Work in rotating shifts, including night shifts, to ensure platform safety around the clock.

Qualifications & Requirements : 

  • Open to both local and foreign nationals.
  • Bachelor’s degree in any field.
  • Proficiency in Mandarin (Simplified) at HSK 5 or 6 level.
  • English proficiency at B1 level or higher.
  • New graduates are welcome to apply.
  • Willingness to work in rotating shifts, including night shifts.

Benefits & Compensation : 

  • Visa & Work Permit Sponsorship (for foreign nationals).
  • Relocation Package for international hires.
  • Performance-Based Incentives.
  • Health Insurance & Social Security.
  • Annual Salary Increment & Bonuses (as per company policy).
  • Leave Entitlements (Annual Leave, Sick Leave, Business Leave, etc.).
  • Company-Sponsored Entertainment Events throughout the year.
  • Annual Health Checkups (as per company policy).
  • Special Rewards & Points Program for redeeming gifts, vouchers, and more.
Experience required
  • any or no experience
Career level
  • Entry Level
Salary
  • 30,000 - 40,000 THB
Job function
  • Customer Service
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:www.concentrix.com
Founded in:1983
Ranking:4.5/5

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Services Offered by Concentrix Thailand

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Why join us:

At Concentrix Thailand, we empower our people to reach their full potential. Here’s why you should join us:

  • Global Reach: Work with a global leader in customer experience (CX), collaborating on international projects with Fortune 500 clients.
  • Care ...
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Job location: Bang Na
Head office: 4345 Bhiraj Tower at BITEC 17 floors Sukhumvit Rd, Bang Na, Bangkok 10260
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