Job Description

Key Focus Areas:

• Talent Strategy
• Workforce of the Future
• Connected Employees
• HR Transformation (including Workday & SuccessFactors)
• Change Enablement (e.g., Finance, HR, Supply Chain)

Responsibilities:

1. Change Management:

   • Develop and implement change plans.
   • Conduct Change Impact Assessments.
   • Align leadership on change initiatives.
   • Develop and execute Stakeholder Engagement and Communications Strategy.
   • Create Learning & Development Strategy.
   • Develop Behavior Change Strategy.
   • Plan and strategize Workforce Planning.
   • Design HR Operating Model.
   • Ensure Business Benefits Realization, Adoption, and Embedment Strategy.

2. Team Leadership and Guidance:

   • Define necessary skills, structures, tools, and support mechanisms for change initiatives.
   • Provide strategic guidance and leadership to the team.
   • Ensure deliverables meet schedule, quality, and client satisfaction standards.
   • Manage delivery risks and issues.
   • Drive innovation and share best practices within the team.
   • Integrate change management with other impacted projects or processes.

3. Client Engagement:

   • Engage in dialogue with client sponsors/leadership to evaluate progress against project objectives.
   • Build deep and trusting relationships with client sponsors/leadership.

4. Change Network Design and Implementation:

   • Design change network structure and deliver change interventions.
   • Conduct change effectiveness surveys and design interventions for continuous improvement.
   • Define metrics and measure business adoption and benefits realization.
   • Communicate key messages accurately and timely using innovative channels.
   • Measure effectiveness and drive continuous improvement.

Qualifications:

• Consultant Level:
  • Minimum of 3+ years of change management/consulting experience.
• Manager Level:
  • Minimum of 6+ years of change management and/or consulting experience.

Desired Experience:

• HR & Talent Management
• Learning & Collaboration
• Human Capital & Organization Effectiveness (e.g., Organization Design, Culture Transformation, Leadership Effectiveness)

Skills and Abilities:

• Creative and analytical problem-solving skills.
• Comfortable working with digital solutions in an information systems/technology-driven environment.
• Excellent written and oral communication skills.
• Strong interpersonal skills.
• Ability to create and deliver high-impact communications to senior audiences.
• Strong facilitation skills for complex discussions.
• Strong executive-level relationship building skills.