Key Responsibilities

• Tool Development and Implementation:
  • Identify, evaluate, and select appropriate tools and technologies to support program management, data analysis, and reporting.
  • Develop and implement standardized methodologies and processes for tool usage across the organization.
  • Provide training and support to program teams on tool utilization.
• Tracking and Reporting:
  • Design and implement robust tracking systems to monitor progress and performance against program objectives.
  • Develop comprehensive reports and dashboards to provide stakeholders with timely and accurate insights.
  • Analyze data to identify trends, risks, and opportunities for improvement.
• Process Optimization:
  • Continuously evaluate and optimize existing tools and methodologies to enhance efficiency and effectiveness.
  • Identify areas for process improvement and develop recommendations for change.
• Cross-Program Coordination:
  • Collaborate with program managers and teams to ensure alignment and consistency across transformation initiatives.
  • Facilitate knowledge sharing and best practices across programs.
• Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders, including senior management, program teams, and technology partners.
  • Effectively communicate program progress, challenges, and recommendations.

Required Skills and Experience

• Proven experience in program management, process improvement, or a related field.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience in the banking industry, particularly core banking operations, is preferred.