Responsibilities :

• Qualified operational “coach”, i.e. someone that has performed a coaching role in the recent past, and ideally has a certification in coaching – this will enable the coach to use their expertise to mentor and improve the performance of the people practicing new lean and agile ways of working
• Create an agile playbook for client teams to adopt to agile way of working in project delivery.
• Playbook to cover typical hybrid approach applied in regulated banking delivery where full agile is not an option.
• Contents Agile methodology selection, agile planning and initiation, sprint process inc. product, release, sprint backlog grooming, user story estimation, sprint planning, execution, review, agile roles and responsibilities, DevSecOps, deliverables templates, metrics such as burndown and velocity.
• Identification of agile pilot project and engage with project to apply agile concepts as per playbook, observing process and giving guidance and recommendations to team.
• Experience in delivery of hybrid agile end to end project and the willingness and capability to understand processes and agile methodology to front client conversations presenting playbook.
• Candidate would work with team of SMEs and colleagues experienced in delivery of projects to guide and steer

Qualifications:

• Bachelor's/Master's degree in related field or equivalent.
• With at least 7+ years of professional experience in consulting/banking and equivalent.
• Change management experience and expertise, especially related to the introduction of new ways of working and the impacts on people, processes, and systems
• Skilled at elevating individuals in specific roles (Scrum Master, Product Owner and Scrum Team members) to high performance and value delivery
• Conflict management and resolution – overcoming resistance (especially from senior leadership)
• Experience working in ambiguous environments in which objective evaluation of what is needed to enable transformational change is an imperative
• Execution and delivery-focussed, with demonstrable experience of having led programmes of significant business transformational change
• Expertise (and recent experience) specifically in the Scrum framework and its mechanics, e.g. writing User Stories, Story Sizing, Prioritisation, Backlog preparation/refinement, running Daily Stand-ups, Sprint tooling (e.g. Jira Software, Jira Align, Azure DevOps (ADO)), Sprint Demos and Retros
• Able to conduct discovery sessions to establish root causes of challenges as well as objectives for transformational change, and translate into actionable solutions
• Banking/FSI industry experience
• Scrum framework certified by Scrum.Org or ScrumAlliance.Org
• Scaled Agile SAFe® training and certification
• Formal coaching certification/accreditation
• Experience of implementing agility maturity assessments, evaluating responses, and formulating actions plans
• Extensive experience in running workshops and delivering training events/sessions
• Experience of navigating Thai cultural nuances that are challenged when attempting to introduce some of the “agile” principles and associated practices, and demonstrable mechanisms to produce successful outcomes
• Thai language as native speaker
• Exceptional English language ability, spoken and written