CP Axtra PCL (Lotus's)
This job has expired
Officer - Service Center
atCP Axtra PCL (Lotus's)Key Responsibility:
- Work as operation call center to accept phone call from stores regarding opened issue logs
- Call stores to ensure issue logs completely solved and closed
- Record received call details and summarize call report on a daily basis
- Work as service desk operator to review quality of issue log closure note
- Able to give advice to HO responsible team on quality of log closure note
- Continuous improve quality of log answered by responsible team
- Perform other tasks assigned by Manager
Qualifications:
- Bachelor’s Degree in related field.
- Have experience 1-3 years in store operation improvement / Call Center / Customer Service / SRD / Supply Chain / Commercial
- Communication skills
- Presentation skills
- Good service mind
- MS office (Word, Excel, Power Point)
- StoreLine system / RPM / RMS / RMR
Experience required
- 1 years
Career level
- Entry Level
- Middle Level
Salary
- Negotiable
Job function
- Customer Service
- Hospitality
- Management
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:www.lotuss.com
Founded in:1994
Ranking:4/5
At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and comm ...
Why join us: “At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People wh ...
Job location: Bueng Kum
Head office: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
Benefits
- Overtime pay
- Life Insurance
- Accident Insurance
- Company uniform
- Learning & Development Opportunities
- Health Insurance
- Provident fund
Jobs you may like
WorkVenture gives you an inside look at what it's like to work at CP Axtra PCL (Lotus's), office & team photos, reviews and more. This is the CP Axtra PCL (Lotus's) Company Page. All content is posted anonymously by employees currently or previously working at CP Axtra PCL (Lotus's).Apply to Gummy Bear RecruitmentApply to Fly GooseApply to AP HondaApply to WorkVenture Technologies